Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Fruta Casino — playful by design, serious about your experience. Fruta is a fresh, fruit-themed online casino for players who want quick setup, clear value, and a cheeky smile along the way. We keep things bright on the surface and buttoned up underneath, so your time here feels as smooth as a ripe mango. What to expect: a lobby packed with popular slots and new releases from studios people actually play, weekend events with timely perks, and promos that make sense without legalese. Terms are plain language with wagering, time limits, and max bet shown up front. Campaign schedules are clearly marked. We welcome everyone. Registration is fast, payments are practical, and withdrawals are processed quickly once verified. Our support team is human via live chat and email, and they read your question before replying. Responsible play matters to us. Set deposit or loss limits, add reality checks or session timers, or take a break whenever you need. Self-exclusion is available, and we provide guidance to help keep play fun. Gambling is entertainment, not income. Drop in for a few spins or stay for our weekend “fruit drops.” If something is off, tell us. We are listening and improving. 18+/21+. Play responsibly.
3,9
14 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Fruta Casino
Kiitos palautteestasi, Asser. Pahoittelemme, että kotiutuksesi kesti odotettua kauemmin.
Pyrimme käsittelemään kotiutukset mahdollisimman nopeasti, mutta käsittelyajat voivat vaihdella tarkistusten ja maksutapojen mukaan.
Ota yhteyttä tukitiimiimme, niin voimme tarkistaa tilanteesi ja auttaa sinua, olemme täällä auttamassa.
This is my first bigwin in casino wedside fruta is the best
Resposta da Fruta Casino
Congratulations on your first big win!! Thank you for your feedback!
Resposta da Fruta Casino
We’re happy to know you’re enjoying the site. Thank you!
Resposta da Fruta Casino
We’re happy to know you’re enjoying the site. Thank you!
Resposta da Fruta Casino
Thank you for sharing your positive feedback with us!
Resposta da Fruta Casino
Thank you for your feedback!
Very responsive VIP team. All together great experience. Everything works as it is supposed to.
Resposta da Fruta Casino
Hi Tuomas,
Thank you so much for your kind words!
We’re thrilled to hear you had a great experience with our VIP team and that everything worked smoothly.
We look forward to continuing to provide you with excellent service!
Regards,
Fruta
I'm gonna give 4 stars so y'all don't think I'm some fake review bot.
I put in 40€, won 65€ from the welcome offer. Then only had to wager 40€ once, and then withdrawed all my money. really easy, only took like 10h to gett the money to my account.🔥
Resposta da Fruta Casino
Hi samuel K,
Thank you so much for taking the time to review us.
We are glad to see that your experience with us has been a great one. Please feel free to contact us should you require any assistance; we will be more than happy to help!
In the meantime, we wish you the best of luck for your future within our casino, and we hope to see you playing with us again!
Paid out as per terms and conditions.
Customer service were attentive
Plenty of game options
Resposta da Fruta Casino
Hi Kylie Nicholas,
Thank you so much for taking the time to review us.
We are glad to see that your experience with us has been a great one. Please feel free to contact us should you require any assistance; we will be more than happy to help!
In the meantime, we wish you the best of luck for your future within our casino, and we hope to see you playing with us again!
Best were randomly cancelled after I had won 1200 euros. Then I placed more bets and they got cancelled. They said that the bets were cancelled because of reached loss limit, but they couldnt say how money was still lost after that loss limit were reached. But I still lost the bets somehow even though they were cancelled
STAY AWAY FROM THIS CASINO!!
Resposta da Fruta Casino
Hi Postelijooni,
Thank you for Providing further details via Trustpilots Find Reviewer system. We are sorry to hear that you have had a negative experience with our casino.
Our team is always striving to provide the best gaming experience to our players, and are always trying our best to assist our players in a professional and efficient way.
Kindly note that we had already sent communication regarding the outcome of your case via email. Should you require further information, kindly contact us directly, our support team are more than happy to help.
My deposit go through to them but iam not allowed to play in this casino cause i have closed my account in one of them sister casino long time ago and now it seems that they wont refound my 150 euro deposit at all!
Resposta da Fruta Casino
Hi Timo Peltonen,
We are sorry to hear that you have had a negative experience with our Casino.
We have looked into your case and can see that your refund has been manually processed yesterday afternoon. Kindly note that, it can take up to 5 working days before the balance is reflected back into your account.
Should you have any further questions, please do not hesitate to contact us, we are more than happy to help.
I won money with this casino and at first my withdrawal was denied for wrong bank details. I re entered the exact same bank details and they emailed saying the payment was approved. Needless to say the payment has never arrived and support just fob me off. So you can win at the casino for sure but it looks like you won't be paid anyway. A casino that doesn't pay out the winnings isn't a casino. It's a fraud. I'll update the review if they ever pay me which is unlikely. They don't reply to emails anymore about
Paid 24th. Various tech issues
I have forwarded your request.
Resposta da Fruta Casino
Hi customer,
Thank you for Providing the requested information to locate your account.
Rest assured that your complaint is currently being investigated by the relevant team and as soon as we have an update, we will inform you immediately.
Should you have any queries in the meantime, do not hesitate to contact us, we are more than happy to help
Update - 24/04/2024
Hi customer,
We are glad to hear that you have received your Withdrawal accordingly. We would like to take the opportunity to thank you for continued patience during your case.
Should you have any other queries in the future, do not hesitate to contact us, we are more than happy to help.
Manipulated slots.
Worst casino with worst license there is.. AVOID AT ALL COST!
One positive side is that they show they run lowest of low rtp settings but some games where casino cant choose rtp version they just use rigged version of slot. and btw they run slots 91% or lower .
Resposta da Fruta Casino
Hi Slotsmonni,
Thank you for taking the time to review us.
We are sorry to hear that you have not been lucky while playing at our casino. Understanding your feelings, we would like to point out that we are a regulated casino and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players.
Each Game has a different pay-out ratio, and every slot is different in the behavior of disbursements. The profit chance, including any bonus round triggered within a game, is only based on luck, and as a licensed operator we have no influence on this.
Please feel free to contact our support at any time should you wish to check for any available offers on your casino account, our support team is available 24/7 and we will be more than happy to assist you.
This a scamming casino with unfair rules. Avoid this casino in every cost. Deposited 100€ to get 30 freespins and the maximum win was 100€ from the freespins but your deposit was taken away after wagering the freespins. So the max amount to win was 100€ the same as your deposit. Looks like it is the same owners as high roller casino so just avoid this casino.
Resposta da Fruta Casino
Hi Andreas,
Thank you for contacting us, we are sorry to hear you have had a negative experience with our Casino.
Understanding your frustration, please note that all customers who make use of any bonuses are agreeing to the bonus terms and conditions. All rules relating to how a bonus can be used, are listed in this specific page. Therefore, it is of utmost importance that you go through these terms before you opt to use any promotion, to avoid any breaches.
In relation to your case kindly be advised that as per the Bonus Terms and Conditions the maximum amount of winnings for this particular bonus was €100. In addition to clause 68 in our Terms & Conditions which states that "Bonuses can only be used once the real money in your player account has run out. If you withdraw real money before you have completed your bonus wagering, you will forfeit the rest of the bonus"
For the full list of our Terms & Conditions kindly find the link below:
https://www.fruta.com/terms-conditions
Should you have any further questions, please do not hesitate to contact us, we would be more than happy to assist.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
