Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m thrilled to be part of this Fshipp it makes such a difference when one purchases something rather expensive to then be reminded there another added cost to you purchase So this is absolutely mar... Ver mais

Classificada 5 em 5 estrelas

I give 5 stars to Nancy and Smantha as they dealed with my enquiry in best manner and quickly and they proceeded with refunding me and cancelling my subscription though I don’t know how it accrue an... Ver mais

Classificada 1 em 5 estrelas

I was checking my accounts and noticed 3 payments of £19.90 had been taken out of one of my accounts by this company. I had never heard of this company and had no idea how I might have signed up to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really happy with how everything turned out. The team handled it quickly and kept me updated the whole way through. A special thank you to Nancy, who was especially helpful and made the whole proces... Ver mais

Informações sobre a empresa

  1. Serviço de e-commerce

Escrito pela empresa

Get free shipping on any online order with FShipp! Tired of paying shipping fees on online orders? Get free shipping and start saving money on all online orders, from your favorite shops, thanks to FShipp! Valid for all UK Postcodes


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

727 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

This company is a scam

This company is a scam. They have taken £305 from my account over 5 months without my knowledge. I have never heard of them or ever agreed to sign up to any bogus subscription. It is extremely concerning that they are attaching themselves at shipping to online retailers and then being able to access people’s bank accounts to set these up.

I have never received any correspondence from them regarding the subscription or ‘service’ they are supposedly supplying.

I have reported them to Santander’s Fraud Department and emailed Radio 4 to hopefully get them featured on the you and yours feature.

I don’t know what company I purchased items from but checking my bank account the only unusual purchase I made was with SHEIN.

If you contact them ‘Nancy O’ does respond and offers a refund, which reinforces my concern that the business model may rely on customers not noticing the charges in the first place.

I have still not received a full refund from the company.

2 de abril de 2026
Opinião espontânea
logótipo da Fshipp

Resposta da Fshipp

Hi

We are truly sorry to read about your experience and fully understand how upsetting this must have been. Please rest assured that this does not reflect the standard of service we aim to provide. Also, its a paid subscription after the trial.

Customer satisfaction is our top priority, and we are committed to resolving your case. Please contact us directly at help@fshipp.com so we can investigate and assist you as soon as possible.

Kind regards,
Team Fshipp

Classificada 5 em 5 estrelas

After I explained that we had made a…

After I explained that we had made a mistake in signing up for and requested a refund. I had a reply within 24 hrs from Nancy to say a refund would be issued. She was very polite in her e.mail. I had another e.mail from her saying she was glad to solve the problem again the e.mail was very polite. She is definitely a star and replys very quickly. Well done Nancy
Su

1 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I was very confused when payments came…

I was very confused when payments came out of my account for this company
However when I emailed to get a refund Nancy O was very attentive and quick to respond to my email concerns
My issue was resolved within 48hrs
Thank you

27 de março de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

I was unknowingly getting charged

I was incorrectly getting charged £19.90 every couple weeks from this website. I wasn’t aware of signing up to any subscription so I wrote an email to complain. I received a swift reply from Nancy who agreed to refund me and ensure I don’t get charged again. The situation was dealt with quickly and peacefully. Thank you Nancy!!!

18 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Straightforward process

It was fairly straightforward but everything takes me longer now I’m old. I check things thoroughly, probably because I’ve been hacked previously more than once. I’ve never divulged my details to anyone aside from shopping online.

26 de março de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais