Fuchs Sake Opiniões 24

Resposta da Fuchs Sake

12/06/2026

Thank you so much — this genuinely means a lot to us! We put a lot of care into every order and it's great to know it shows. Hope to see you again soon!

Resposta da Fuchs Sake

Actualizada a 12/06/2026

Thank you for taking the time to leave a review — we're sorry to hear the product didn't meet your expectations, and we completely understand your frustration.

The tee you ordered is our Essential, which is designed as a lightweight everyday option using 153gsm cotton — this is intentional for that style, but we completely understand it may not be what every customer is looking for.

For customers who prefer a more substantial feel, our Heavyweight range is made from 280gsm cotton — nearly double the weight — giving a much more premium, opaque finish. We'd love for you to experience the difference.

Please don't hesitate to reach out to us directly and we'll do our best to make things right for you. – hello@fuchssake.com

Resposta da Fuchs Sake

12/06/2026

Thank you for your kind words!

Resposta da Fuchs Sake

12/06/2026

Thank you for your kind words!

Resposta da Fuchs Sake

12/06/2026

Thank you so much — this genuinely means a lot to us! We put a lot of care into every order and it's great to know it shows. Hope to see you again soon!

Resposta da Fuchs Sake

12/06/2026

Thank you for leaving a review — we're sorry the experience didn't live up to expectations.

We'll be honest: as a made-to-order business at this stage of our journey, our return policy is more restrictive than we'd ideally like it to be, and we completely understand that's frustrating. It's something we hope to improve as we grow.

It's also worth knowing that not all of our tees are the same — our Essential Tee is a lightweight style at 153gsm, while our Heavyweight range is made from 280gsm cotton, giving a completely different look and feel. If the weight wasn't quite what you were expecting, our Heavyweight options may be a much better fit.

We've also made real changes based on customer feedback — earlier versions used DTF printing, but we've since switched to DTG for a noticeably softer, more comfortable finish.

We'd love the opportunity to restore your faith in us — please get in touch with our team directly and we'll do our best to help – hello@fuchssake.com

Resposta da Fuchs Sake

2/05/2026

Hi Christian,

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

Regarding our refund policy, we do offer replacements or refunds in cases of misprints or product quality issues. However, we’re unable to process refunds for sizing-related concerns, assuming that was the case, which is why we always recommend carefully checking the sizing guide provided on each product page before ordering.

We also want to be transparent that many of our products are produced and shipped from overseas. This isn’t about cutting corners—it’s where we’ve found the most consistent quality, accurate print results, and efficient production times. That said, we do also work with a selection of local partners across the UK, EU, and US for certain items.

We sincerely apologise for the inconvenience caused during delivery. Unfortunately, once the parcel reaches your country, the final delivery (or “last mile”) is handled by local carriers, and this part of the process is outside of our direct control.

If you’d like us to look into your order further, please feel free to contact us at hello@fuchssake.com

Kind regards,
FS

Resposta da Fuchs Sake

2/05/2026

Hi there,

Thank you so much for your kind words—we really appreciate you taking the time to share your experience.

It means a lot to hear that you’re happy with the quality and design. Everything we create is made with genuine passion for the cars and the culture around them, so feedback like this truly goes a long way.

We’re also glad we could support you along the way and make sure everything worked out.

Thanks again for your support—it honestly means a lot. Enjoy the piece, and we hope to see you back soon.

Resposta da Fuchs Sake

2/05/2026

Hi there,

Thank you so much for your kind words—we really appreciate you taking the time to share your experience.

It means a lot to hear that you’re happy with the quality and design. Everything we create is made with genuine passion for the cars and the culture around them, so feedback like this truly goes a long way.

We’re also glad we could support you along the way and make sure everything worked out.

Thanks again for your support—it honestly means a lot. Enjoy the piece, and we hope to see you back soon.

Resposta da Fuchs Sake

2/05/2026

Hi there,

Thank you so much for your kind words—we really appreciate you taking the time to share your experience.

It means a lot to hear that you’re happy with the quality and design. Everything we create is made with genuine passion for the cars and the culture around them, so feedback like this truly goes a long way.

We’re also glad we could support you along the way and make sure everything worked out.

Thanks again for your support—it honestly means a lot. Enjoy the piece, and we hope to see you back soon.

Resposta da Fuchs Sake

2/05/2026

Hi there,

Thank you so much for your kind words—we really appreciate you taking the time to share your experience.

It means a lot to hear that you’re happy with the quality and design. Everything we create is made with genuine passion for the cars and the culture around them, so feedback like this truly goes a long way.

We’re also glad we could support you along the way and make sure everything worked out.

Thanks again for your support—it honestly means a lot. Enjoy the piece, and we hope to see you back soon.

Resposta da Fuchs Sake

2/05/2026

Hi there,

Thank you for your feedback—we really appreciate you taking the time to share your experience.

We’re genuinely pleased to hear you’re happy with the quality of the product and the customer service—that means a lot to us.

We’re very sorry, however, that the delivery experience didn’t meet expectations. We understand how frustrating that can be, and it’s not the standard we aim for. While the final delivery is handled by third-party carriers outside of our direct control, we’re continuously reviewing our logistics partners to improve this part of the experience.

Your feedback is truly valuable, and we’ll take it on board as we keep working to improve.

Resposta da Fuchs Sake

12/06/2026

Thank you so much for the kind words on quality, and for the honest feedback on sizing — we really do appreciate it!

The oversized, boxy fit is intentional in our designs, but we completely understand it can catch people off guard and isn't to everyone's taste. For that reason, we always recommend checking our sizing guide before ordering, as it gives a much clearer picture of the fit you can expect.

The good news is that we'll very soon be offering different fits across our classic designs, so there'll be more options to find your perfect match.

Thanks again for taking the time to leave a review — feedback like this genuinely helps us improve.

Resposta da Fuchs Sake

12/06/2026

Thank you! Reviews like this keep us going. We're a small team working hard to build something we're proud of, and your support means everything. See you next time!

Resposta da Fuchs Sake

12/06/2026

Thank you for taking the time to leave a review — we're genuinely sorry to hear this was such a disappointing experience.

The wide, boxy fit is intentional in our designs, but we completely understand it isn't for everyone and we're sorry it wasn't what you were expecting. We always recommend checking our sizing guide before ordering, as it helps set a clearer picture of the fit — and we'll be offering different fits across our classic designs very soon.

On the feel of the fabric — we hear you. We actually discontinued our washed fabric style specifically because of inconsistencies in softness that some customers experienced. It wasn't meeting the standard we hold ourselves to, so we made the call to pull it. We're sorry you received one before that change was made.

Feedback like this, though hard to read, genuinely helps us do better — thank you for being honest. Please do reach out to us directly and we'd love to make it up to you.

Resposta da Fuchs Sake

12/06/2026

Really appreciate you taking the time to leave a review — thank you! Quality is everything to us and we're so glad that came through. Looking forward to your next order!