Recently made my own funeral arrangements through Southern Co-operative Funeral services in Fratton. The staff were most helpful and I was later contacted by Head Office to confirm my exact wishes... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I chose Southern Co-operative Funerals because of their great service, kindness and compassion. I used them for my husband’s funeral a couple of years ago and my mother’s before that. Nothing was too... Ver mais
A empresa respondeu
During the sad lost of my husband Ian the staff at Southern Co-operative Funerals especially Tammy from the Fareham branch has help me by listening to my wishes for Ian and helping get though the pape... Ver mais
This was a great service and just what was needed at such a sad time when the funeral procedure was not foremost in our minds at the time. Kim from Cosham was organised, knowledgeable, patient and pr... Ver mais
Informações sobre a empresa
Escrito pela empresa
With almost 60 local funeral homes across the South, our knowledge and experience enables us to support local families with all of their funeral planning and bereavement needs. None of us like to think about the end of life, but by planning ahead we can reduce the burden on the people we love, at a painful time. A pre-paid funeral plan allows you to arrange and pay for your funeral in advance of need, providing emotional and financial peace of mind for you and your family.
Informações de contacto
1000 Lakeside, Western Road, PO6 3FE, Portsmouth, Reino Unido
- 0800 243 380
- info@funeralplans.coop
- funeralplans.coop
4,8
Excelente
95 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Southern Co-operative Funerals
Dear Ms Lesley Devonport
We're so glad to hear that you found our service helpful, caring, and personal. We strive to provide the best possible experience for our customers and appreciate your kind words.
Kind Regards
Linda Uwawuike
Funeral Planning Manager
we were made to feel very at ease
we were made to feel very at ease. a friendly understanding approach was used throughout the process
13 de março de 2025
Resposta da Southern Co-operative Funerals
Dear Mr White
We are so pleased to hear that you felt at ease during your experience. We strive to create a welcoming and comfortable environment for all our customers. Thank you for sharing your positive feedback.
Kind regards
Linda Uwawuike
Funeral Planning Manager
Resposta da Southern Co-operative Funerals
Dear Mr Morris
We appreciate you taking the time to share your positive experience. We're glad to hear that you found our service helpful.
Kind regards
Linda Uwawuike
Funeral Planning Manager
Very understanding!
Have approached a few of Funeral Plan Companies and all are quite similar but I found the Co-op had the edge for listening, understanding what I wanted, and compassion. James was really good at taking all my info. and putting my wishes into a plan for our burials. A very difficult subject to handle, but now our details are in place, and we can just forget about it.Well done the Co-op.
24 de março de 2025
Resposta da Southern Co-operative Funerals
Dear Mr Francis
We are so pleased to hear that you found our funeral plan service to be helpful and compassionate. We understand that discussing end-of-life arrangements can be a difficult and sensitive topic. We strive to create a supportive and understanding environment for our clients , and we are delighted that James was able to provide you with the guidance and care you needed. We appreciate your kind words and are glad that you feel confident in your plan.
Kind regards
Linda Uwawuike
Funeral Planning Manager
Resposta da Southern Co-operative Funerals
Dear Karen,
Thank you for your kind review. I’m delighted to hear that you found the overall experience to be a positive one.
Kind regards,
Linda Uwawuike
Funeral Planning Manager
Simple and straightforward to do…
Simple and straightforward to do online. Chosen because I had previous experience of the service
25 de março de 2025
Resposta da Southern Co-operative Funerals
Dear Mr Griffiths,
Thank you for your kind review. I am delighted you found the experience to be simple and straightforward. Thank you for choosing us.
Kind regards,
Linda Uwawuike
Funeral Planning Manager
From the first phone call put you at…
From the first phone call put you at ease and so helpfull and afficiant then when we went to the office they put us at ease so helpfull friendly and so professional
24 de março de 2025
Resposta da Southern Co-operative Funerals
Dear Mary,
Thank you for your kind review. I’m pleased to hear that you found the process both friendly and efficient.
Kind regards,
Linda Uwawuike
Funeral Planning Manager
Funeral Plan discussion.
Every aspect of discussing what plan I needed, through to completion was done with kindness.
24 de março de 2025
Resposta da Southern Co-operative Funerals
Dear John,
Thank you for your kind review. I’m delighted to hear that you found the whole experience positive.
Kind regards,
Linda Uwawuike
Funeral Planning Manager
Excellent
Process and customer service was excellent . Really happy with plan that I purchased.
4 de abril de 2025
Resposta da Southern Co-operative Funerals
Dear Elizabeth,
Thank you for your positive review. I’m delighted to hear that you are happy with your plan. Thank you for choosing us.
Kind regards,
Linda Uwawuike
Funeral Planning Manager
Resposta da Southern Co-operative Funerals
Dear Linda,
Thank you for your positive review. I’m pleased you have chosen us to arrange your funeral plan.
Kind regards,
Linda Uwawuike
Funeral Planning Manager
Explained the non service plan and what…
Explained the non service plan and what it entailed. Most helpful people . A good experience for both plans
28 de março de 2025
Resposta da Southern Co-operative Funerals
Dear J. Reed,
Thank you for your kind review. I’m pleased to hear you found the process informative and helpful.
Kind regards,
Linda Uwawuike
Funeral Planning Manager
Kind and understanding.
I went into the Shaftesbury branch and discussed my plan with Hannah. She was amazing and explained exactly what happens. She also answered a few questions that I had. Hannah was so helpful and I cannot thank her enough.
24 de março de 2025
Resposta da Southern Co-operative Funerals
Dear Dave
I am delighted you found your experience positive with our Shaftesbury Branch. Thank you for choosing us to arrange your funeral plan.
Kind regards
Linda Uwawuike
Funeral Planning Manager
Resposta da Southern Co-operative Funerals
Dear Andrew,
Thank you for taking the time to share your positive review. I’m delighted to hear that your experience met your expectations and was to your satisfaction.
Kind regards,
Linda Uwawuike
Funeral Planning Manager
Pass it On
Proffesional and friendly sales team who explained in full understandable terms the nature of my funeral plan and costs, very competative in todays funeral plan market, it was especially welcomed that I could spread the funeral plan cost over a year without interest charges being applied. I would definaitly recommend Southern
Co-operative Funeral Plans to anyone.
18 de março de 2025
Resposta da Southern Co-operative Funerals
Dear Christopher,
Thank you for your kind review. I’m so pleased to hear that you found the team both friendly and knowledgeable.
We truly appreciate you entrusting us with your funeral plan.
Kind regards,
Linda Uwawuike
Funeral Planning Manager
Everyone very helpful and friendly
Everyone very helpful and friendly. Very easy process from beginning to end. Prompt reply to emails and phone calls. Very satisfied overall. All tucked away, now to get on with living. Thank you
20 de março de 2025
Resposta da Southern Co-operative Funerals
Dear Christine,
Thank you for your positive review. I’m delighted to hear that you found the process smooth and efficient.
We truly appreciate you choosing us to arrange your funeral plan.
Kind regards,
Linda Uwawuike
Funeral Planning Manager
Pure cremation
Easy to understand process. Very simple to take out, staff very helpful and knowledgeable
30 de janeiro de 2025
Resposta da Southern Co-operative Funerals
Dear Mark,
Thank you for your kind review. I’m delighted to hear that our colleagues were helpful and knowledgeable. We truly appreciate your trust in us to arrange your Funeral Plan.
Kind regards,
Linda Uwawuike
Funeral Planning Manager
Beverly was very thorough- answered all…
Beverly was very thorough- answered all my questions
31 de janeiro de 2025
Resposta da Southern Co-operative Funerals
Dear Maria,
Thank you for your kind review. I’m delighted to hear that you found our colleagues helpful. We truly appreciate you entrusting us with setting up your Funeral Plan.
Kind regards,
Linda Uwawuike
Funeral Planning Manager
For many years I had the pleasure of…
For many years I had the pleasure of working with Southern Coop, and when it came to arranging our funeral plans we had no hesitation in choosing you.
It was no surprise to receive superb service, with excellent advice and guidance throughout although I'd never worked with the person arranging our plans.
Highly recommended.
10 de janeiro de 2025
Resposta da Southern Co-operative Funerals
Dear Kevin,
Thank you for your kind review. I’m delighted to hear that our services have met your satisfaction over the years. We truly appreciate your trust in us to set up your Funeral Plan.
Kind regards,
Linda Uwawuike
Funeral Planning Manager
Perfect very friendly and proffesional…
Perfect very friendly and proffesional on every visit. I cannot give a specific date as there were numerous over the period of a year.
31 de janeiro de 2025
Resposta da Southern Co-operative Funerals
Dear Henry,
Thank you for your positive review. I’m delighted to hear that you found your experience to be both friendly and professional. We truly appreciate you entrusting us to arrange your plan.
Kind regards,
Linda Uwawuike
Funeral Planning Manager
Have just started my funeral plan which…
Have just started my funeral plan which is of a great benefit, knowing everything will be in place.
My children will not have the burden of needing to sort everything out at a time of sadness.
Found the interview very helpful and thorough. Covering everything for my needs. Sensitivity shown.
Thank you
31 de janeiro de 2025
Resposta da Southern Co-operative Funerals
Dear Linda,
Thank you for your kind review. I’m delighted to hear that you found the process to your satisfaction and that you now have peace of mind knowing everything is set up for you. We truly appreciate you entrusting us to assist you with this.
Kind regards,
Linda Uwawuike
Funeral Planning Manager
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.