Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ordered a size large which arrived very quickly. Item did not fit (my fault) so rang to discuss an exchange which was delivered extremely quickly. Excellent company - good luck.

Classificada 5 em 5 estrelas

Found while looking for a specific brand, turns out they had items from them on sample sale. Nice website, targeted sportswear / activewear selection, easy to find great deals. Delivery was quick and... Ver mais

Classificada 5 em 5 estrelas

Came across Futureproof.Life while trying to find a specific Ski/Snowboarding helmet by Sweet Protection who don't ship to the UK any more. It turns out that it's a difficult helmet to find in the... Ver mais

Classificada 5 em 5 estrelas

Excellent site for browsing and ordering the trousers I’ve been after, this is the second pair and follows quickly after the first pair my wife bought me from the Futureproof site - Duer No Sweat Pant... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre

Escrito pela empresa

Futureproof offers a wide range of premier winter sports and outdoor apparel. Our specialized team strives to carefully select only the highest quality brands for fashion and performance. Whether it's ski-wear, snow gear, biking, or apparel, you can count on us to provide renowned industry names. We go the extra mile to make sure you have everything you need for your next excursion. Our experience and expertise ensure helpful advice on the best products. With our direct experience with the products we offer, you can trust our recommendations. Est. 2017. www.futureproof.life


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

411 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(411)

55 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

An interesting selection of ski/board apparel, very fast delivery, great service overall

Came across Futureproof.Life while trying to find a specific Ski/Snowboarding helmet by Sweet Protection who don't ship to the UK any more.
It turns out that it's a difficult helmet to find in the UK but Futureproof had it, in my size and at a reasonable price and with a small discount for new customers.
The helmet arrived within 3 days of ordering.
Very happy with the service.

24 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service.

Thank you futureproof for you great communication and and honesty. Will definitely recommend and use again.

24 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ski helmet

I ordered a ski helmet but the wrong type. Unfortunately they didn't have the particular helmet i wanted in stock.I informed them via email about my error. They told me it wasn't a problem and to return the helmet.
Absolutely first class service fast,professional and above all polite.Will definitely being using Futureproof again.

6 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amundsen sample sweater

I ordered a sweater (the women's boiled hoodie) from the sample section of the Amundsen collection. I haven't bought a sample before and wasn't sure what I would be getting. The sweater arrived quickly, as new, perfect quality at a really reasonable price! Very happy

9 de janeiro de 2026
Classificada 1 em 5 estrelas

Not yet received order

Not yet received order or had any communication. Ordered a week ago. Taken money but not responded to any emails. No goods arrived despite saying 3 -4 days delivery. No updates or tracker.

10 de janeiro de 2026
Opinião espontânea
logótipo da Futureproof

Resposta da Futureproof

Hello,

Thank you for taking the time to share your feedback! We're sorry to hear that your experience did not meet your expectations and understand how frustrating this must have been.

We'd like to clarify that our office closure from 23/12/25 to 12/01/26 was clearly stated on our website prior to ordering. This closure was due to the Christmas period and our team attending a trade show. As the office was closed, we were unable to answer phone calls during this time, although we did our best to respond to emails as quickly as possible.

As communicated on our website, our usual 3-4 day delivery time frame was not possible while the office was closed, and we apologize for any inconvenience this may have caused.

We appreciate your feedback and are sorry that your experience was not as expected. If you would like to discuss this further, please feel free to contact us directly at info@futureproof.life

Many thanks and best wishes,
Team FP

Classificada 1 em 5 estrelas

They don’t accept returns

They have a returns policy on their website, but they don’t accept returns. To start a return you have to email them, and they are meant to respond with instructions, according to their returns policy. I emailed them on the 27th of December, then again on the 3rd of January. It is the 10th of January, and they have still not responded, which means I can’t proceed with the return. Do not buy from them.

10 de janeiro de 2026
Opinião espontânea
logótipo da Futureproof

Resposta da Futureproof

Hello,

Thank you for sharing your feedback! We're sorry to hear that you found the returns process difficult and understand how frustrating this must have been.

We'd like to clarify that our office was closed from 23/12/25 to 12/01/26, meaning there was no one available on site to receive returns during this period. As stated on our website, we kindly asked customers to wait until 12/01/26 before returning parcels to avoid the risk of items being lost while the office was unattended.

The closure was due to Christmas period and our team attending a trade show. While the office was closed, we did our best to respond to emails, though we apologize if our reply took slightly longer than usual.

We always aim to make the shopping and returns process as smooth as possible, and we're sorry that this wasn't your experience on this occasion. If you'd like to discuss this further, please feel free to contact us directly at info@futureproof.life - we're always happy to help!

Many thanks and best wishes,
Team FP

Classificada 5 em 5 estrelas

Brilliant experience

Brilliant experience, really quick delivery and responded to email query straight away in a very friendly way - will definitely order from here again

13 de dezembro de 2025
Opinião espontânea

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