Fuzeforge Opiniões 

85
•
TrustScore: 1 em 5

1,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I initially thought I am the first victim. But it's an organized fraud and scam. Three UK has been taking the money out of their users without any consent. Despite trying to stop this from Three for 3... Ver mais

Classificada 1 em 5 estrelas

Absolute travesty charging me three times 3 euros without warning me, with my phone provider claiming they were only the intermediary and that I must not have been paying attention. Their subscripti... Ver mais

Classificada 1 em 5 estrelas

Arnaque. Souscription d'un abonnement alors que j'ai bloqué les achats multimedia et que je n'ai fait aucune action, je n'étais même pas sur mon téléphone. Dépôt de plainte à venir si absence de... Ver mais

Classificada 1 em 5 estrelas

Oszuści wyłudzają pieniądze w dniu 4 Marca o godzinie 11 otrzymałem wiadomość od nr 80460 wpisz pin 525 pin nie został użyty aby autoryzować EUUZEFORGE koszt 29,99 za 14 dni pomimo że usługa została d... Ver mais

Informações sobre a empresa

Escrito pela empresa

Fuze Forge – Une nouvelle vision du divertissement.


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

85 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,2

Todas as opiniões

(85)

9 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I recently opened a contract with Three…

I recently opened a contract with Three for a wifi router, the first month I didn't notice the bill that had extra costs, but in the second month the bill was already higher and then I decided to check the bill and there I saw these extra costs for fuzegeorge, which I understood from the store representative where I was, that it was about a subscription made to the game, which I never did. I tried to call but no one answered, I'm still waiting after I found out that an investigation was opened.

7 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

SCAMMER FUZEFORGE

I have never subscribed to FUZEFORGE and been charged £22 , tried calling the number provided to me by Three but no answer . I would like my money back and this is a blatant SCAM Three network should put a stop to this . FUZEFORGE please refund me my money

28 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This has taken a significant amount of…

This has taken a significant amount of money from my mother account, and she doesn’t and I have no clue on how to stop it and three are just as useless and deniable all liability, which I think is disgraceful given the amount of accounts already effect, you would think something would be put in place. Can someone please tell me how to stop the charges, many thanks

24 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Never subscribed , keeps charging no one to talk to

Never subscribed this company has been charging me 4.50 per week for the last 4 months on my mobile phone bill .
Three my network provider was only able to help by providing me with the company’s number that has been adding the charge , which lead back to this company .
No one picks up the phone returns calls or emails .
How is company still going to.
Reading the other trust pilot reviews there is many of us in this position.

2 de abril de 2025
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

When our agents are all online, they are unfortunately unable to answer. However, while you wait, a message will provide you with the email address to contact us. We will be happy to answer your questions, such as those concerning the subscription and its context. Here is the link to our self-care site with our contact details: https://www.digitalgp.co.uk

The Fuzeforge subscription was terminated on 02/04/2025. For further information, please send us your request by email.

Classificada 1 em 5 estrelas

Escroquerie organisée

Escroquerie qui s'active alors que je n'ai rien souscrit en conscience.
Client Sosh, je reçois 1 SMS d'activation de services multimédias. En parallèle, sur mon compte client, une option est bien active.
Je n'ai pourtant rien souscrit.
Après investigation :
Les paiements de services multimédias sont activés par défaut chez Sosh pour tous les clients.
FuzeForge attend visiblement sagement que vous cliquiez par mégarde sur un lien qui va activer leur service.
Si vous ne prêtez pas attention, vous payerez alors un service dont vous n'avez pas besoin.
Cette pratique commerciale est honteuse et fonctionne grâce à la complicité du fournisseur d'accès : j'ai bien proposé de configurer tous les nouveaux comptes avec des services multimédia bloqués par défaut, sans action de l'usager. Bien évidemment, il n'adhère pas à cette proposition.
Bref, le monde va mal.
Je vais saisir le médiateur des télécommunications pour lui demander son avis.
J'espère que le personnel de FuzeForge supporte la honte chaque jour, lorsqu'il se regarde dans une glace.
Non content de cela, il ment de sang froid en répondant qu'il n'a pas trace de cette activation. J'ai précieusement gardé les copies d'écran. Elles serviront en temps utile.

31 de março de 2025
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Bonjour, nous ne pouvons pas souscrire un abonnement à votre place. Des actions de votre part est nécessaire. Je vous invite à vous renseigner sur le moyen de paiement Internet + qui est activé par défaut chez votre opérateur téléphonique et votre FAI : https://www.surmafacture.fr/ Vous disposez d'un délai de rétractation (14 jours après la prise de l'abonnement) afin de résilier l'abonnement et être remboursé des montants prélevés. Notre service client est à disposition 24h/24 et 7jours/7. Voici le lien de notre site selfcare avec nos coordonnées : https://gerer-mes-abonnements.fr Cordialement

Nous avons bien reçu vos informations mais n'avons retrouvé aucun abonnement chez nous. Soit vous nous avez donné un numéro qui n'est pas concerné par l'abonnement soit notre société n'est pas concernée. Je vous invite à nous contacter directement. Voici le lien de notre site selfcare avec nos coordonnées : https://gerer-mes-abonnements.fr

Classificada 1 em 5 estrelas

Hi there I don't know why they reply in…

Hi there I don't know why they reply in here but not phone calls. I have been charge last 5 month and I can't stop it and, I can't get them through by calling

21 de março de 2025
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Hello, We will be happy to answer your questions such as the one concerning the subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Classificada 1 em 5 estrelas

3 broadband fail to protect customers

My 3 mobile broadband has been hacked a gaming company Fuzforge. How on earth can 3 allow this to happen? I have been charged £9 in January, £18 in February and now £18 in March. I was on the phone for over an hour to 3 complaining about this. They referred my complaint to the Billing Support Department. I received an email back today to say that my case has been closed. Not a sign of any explanation. I rang again tonight and the call centre tried to blame me! Contract terminated immediately and the reason I gave was that 3 are failing to protect their customers.
I have tried to cancel my alleged subscription but the link provided by fuzeforge doesn't work!

19 de março de 2025
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Hello, We will be happy to answer your questions such as the one concerning the subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Classificada 1 em 5 estrelas

Site malhonnête qui facture des frais à…

Site malhonnête qui facture des frais à des numéros de portable sans que l’on se soit abonné à quoi que ce soit.

21 de janeiro de 2025
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Bonjour, je vous invite à vous renseigner sur le moyen de paiement Internet + qui est activé par défaut chez votre opérateur téléphonique et votre FAI. Pour qu'on puisse répondre à toutes vos questions, vous trouverez les coordonnées de notre service client en cliquant sur le lien suivant : https://gerer-mes-abonnements.fr

Classificada 1 em 5 estrelas

Absolute SCAM

Absolute SCAM. make money from the vulnerable in a way that the subscription cant be stopped by the mobile provider. Sending STOP to a premium rate is a scam as that also charges

12 de fevereiro de 2025
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Hello, We will be happy to answer your questions such as the one concerning taking out a subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Classificada 1 em 5 estrelas

Total scam they started taking money…

Total scam they started taking money from my mobile phone number 22.50 last month and so far 15.50 this month three mobile no help at all gave me number to call and it's impossible to get through i kept complaint open with three so will call back tomorrow but not holding my breath

13 de janeiro de 2025
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Hello, We will be happy to answer your questions such as the one concerning taking out a subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Classificada 1 em 5 estrelas

Complete fraudsters

Complete fraudsters. I have had the same experience as others. I have a 5g three hub that i don't even know the number for and somehow this mob signed me up for a £4.50 weekly subscription. Three were hopless in resolving the matter so thankfully i was out of contract and just cancelled it. I honestly hope these folk end up in jail.

20 de dezembro de 2024
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Hello, We will be happy to answer your questions such as the one concerning taking out a subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Classificada 1 em 5 estrelas

SCAM We never signed up

We never signed up. We emailed Fuseforge and got a reply in French saying they didn't have any account details. When we saw txt msg we checked Bank Account and no payment made. Just checking our phone bill and guess what £4.50 each WEEK being taken. Used the Web address to unsubscribe and guess what. At stage 3 of process there is a BLANK screen with no Unsubscribe button. There is definitely something not right.

23 de outubro de 2024
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Hello, Our brands offer payment on your operator's mobile bill. You will find a lot of information on this type of payment: https://www.surmafacture.fr/ We will be happy to answer your questions such as the one concerning taking out a subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Classificada 1 em 5 estrelas

Absolute scammers

Absolute scammers. I was charged a total of 76.50 for a service I never authorised via my Vodafone bill. I didn't even know this was possible. You are thief's and I hope you get what you deserve

27 de setembro de 2024
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Hello, Our brands offer payment on your operator's mobile bill. You will find a lot of information on this type of payment: https://www.surmafacture.fr/ We will be happy to answer your questions such as the one concerning taking out a subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Classificada 1 em 5 estrelas

My son subscribe this mistakenly and I…

My son subscribe this mistakenly and I don’t know how to unsubscribe it please help me to get out of it

1 de agosto de 2024
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Hello, Our brands offer payment on your operator's mobile bill. You will find a lot of information on this type of payment: https://www.surmafacture.fr/ We will be happy to answer your questions such as the one concerning taking out a subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Classificada 1 em 5 estrelas

I got scammed every month three sending…

I got scammed every month three sending me bill for fuzeforge £9 three broadband doesn’t help with this. how to stop it can anyone help with this plz

12 de agosto de 2024
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Hello, Our brands offer payment on your operator's mobile bill. You will find a lot of information on this type of payment: https://www.surmafacture.fr/ We will be happy to answer your questions such as the one concerning taking out a subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Classificada 1 em 5 estrelas

This company is a scam I don’t know how…

This company is a scam I don’t know how they managed to get charges added to my 3 WiFi number that I don’t even know or use. I noticed £4.5 third party charge I contacted 3 only to be given this scam company number that you will call and it will ask you to wait for their non existing care agent and after awhile they will ask you to drop your number stating that they will call you back but they never did. The system will then cut you off.I have been in the neck of three my telecom provider and they promise to get back in 21 days after several calls. They seem to be protesting this scammers instead of their own customer. Imagine this month the third party charge that I don’t know anything about is £9 while even the charge of three is less of £9. I don’t know how the UK system is too porous that anyone can pass charges through their network

19 de julho de 2024
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Hello, Our brands offer payment on your operator's mobile bill. You will find a lot of information on this type of payment: https://www.surmafacture.fr/ We will be happy to answer your questions such as the one concerning taking out a subscription and its context. Here is the link to our selfcare site with our contact details: https://www.digitalgp.co.uk

Classificada 1 em 5 estrelas

Une arnaque

Une arnaque, j'ai été prélevée 3 euros par semaine depuis 2 mois alors que je me suis abonnée à rien, je ne joue pas à ce genre de jeux.
Leur demande de remboursement est négative, je vais me renseigner sur quoi faire en cas d'abus.

1 de junho de 2024
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Bonjour, Vous disposez d'un délai de rétractation (14 jours après la prise de l'abonnement) afin de résilier l'abonnement et être remboursé des montants prélevés. Hors délai de rétractation, un geste commercial peut vous être accordé ou pas selon les circonstances. Notre service client est à disposition 24h/24 et 7jours/7. Voici le lien de notre site selfcare avec nos coordonnées : https://gerer-mes-abonnements.fr Cordialement

Classificada 5 em 5 estrelas

Fuze forge scam

I have an account with Vodafone and they supply a router and a sim. There is no phone or input device only a Huawei router. Fuze forge have managed to debit the account for some months I assumed the payments were an annual increase from Vodafone and only noticed recently. I do not know enough about sim cards to know how they managed to do this but I have never contacted Fuze forge or agreed to any subscription The number for the sim card is not known to anyone and I have no reason to use it as it only works in the router,

1 de março de 2024
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Good morning,
We invite you to contact our customer service directly for personalized answers to your questions (subscription, customer journey, etc.). https://www.digitalgp.co.uk
Cordially

Classificada 1 em 5 estrelas

Vodafone are complicit in ther Fuze…

Just read the Fuzeforge response to my review - which has only served to make more annoyed.
Fuzeforge are pretending not to know what they are doing.
Fuzeforge know...
1) They are scamming on an idustrial scale.
2) They know their "Customer Service" line serves one purpose and one purpose only - to embezzle funds on a massive scale through dialling a high cost premium rate number
3) The annoying point is Vodafone is an important strategic partner in the scam.
4) For more than five years Vodafone has been harvesting money from their customers on behalf of the Fuzeforge scam
My first TP review is below
Vodafone are complicit in ther Fuze Forge Scam
Why are Vodafone and other mobile phone providers paying out to this organised crime swindle?
Why are companies like Fuzeforge not being instantly closed down?
What is the total value of payments made by the mobile phone companies' customers to these scammers?

7 de maio de 2024
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Good morning,
We invite you to contact our customer service directly for personalized answers to your questions (subscription, customer journey, etc.). https://www.digitalgp.co.uk
Cordially

Classificada 1 em 5 estrelas

Scammers

Scammers, they have been charging my elderly parents mobile broadband for 6 months before we noticed this, and they are not contactable. Had to cancel broadband accounts to stop these payments. Never even signed up to fuze, dodgy!

3 de maio de 2024
Opinião espontânea
logótipo da Fuzeforge

Resposta da Fuzeforge

Good morning,
We invite you to contact our customer service directly for personalized answers to your questions (subscription, customer journey, etc.). https://www.digitalgp.co.uk
Cordially

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais