NEVER RECIVE ITEM. Yeah, you guys are liar and your rip-off.Call your phone number 919-666-2111.It does not work bs. And also I can't check order .Yeah right you take this seriously. Please even th... Ver mais
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Leia as opiniões dos outros
I ordered a poster on Black Friday but despite their policy, there was a chance I wasn't going to receive my poster in time for Christmas. After some back and forth with customer service, they were ab... Ver mais
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Only delivered on 2/3 of order. They have no phone number to call and their contact email does not work. 1/10/2022 In their reply to this review they mentioned message must have gone to their... Ver mais
A empresa respondeu
This piece has made quite a statement in my home and we got tons of compliments. Easy to hang (comes with hangers attached to each canvas) and looks just beautiful. Great delivery, no issues or dama... Ver mais
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Informações sobre a empresa
Escrito pela empresa
The World Top Gallery Canvas Wall Art Enter in the search bar your favorite topics to observe the masterpieces never seen elsewhere.
Informações de contacto
92101, San Diego, Estados Unidos da América
- info@fyiplanet.com
- fyiplanet.com
2,9
Aceitável
80 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The piece I ordered is exactly as…
The piece I ordered is exactly as pictured & I am completely satisfied. The only complaint I have is lack of communication. The piece was ordered, shipped, & delivered a few days before I was sent a shipping notification & tracking number.
30 de agosto de 2022
Resposta da FYIPlanet
Dear Valued Customer,
We really thank you for your feedbacks. We really appreciate your contribution to make us a better business. Our product quality may not be the best, but please rest assured that we are still trying our best to improve ourselves day by day, both the quality and shipping timeline.
We look forward to receiving your future orders. Don't forget to apply the discount code of COMEBACK10, which is applicable for as many orders as you want.
Thank you
NISSAN GTR
I purchased a 5 panel canvas portrait of the Nissan GTR for my the breakroom at my Nissan Dealership. It came in quickly and looked exactly like the photos online. It is a great addition to the breakroom and our Employees love it.
23 de agosto de 2022
Resposta da FYIPlanet
Dear Valued Customer,
We thank you for your positive feedback! It's our honor to be a part of the place where people relax after hard work. Your satisfaction is hugely important to us, and keeps us motivated to try harder for our customers!
We look forward to receiving your future orders. Don't forget to apply the discount code of COMEBACK10, which is applicable for as many orders as you want.
Thank you
Quick delivery and I would defiantly …
Quick delivery and I would defiantly buy from FYI again!
1 de setembro de 2022
Resposta da FYIPlanet
Dear Valued Customer,
We thank you for your positive feedback! Your satisfaction is hugely important to us, and keeps us motivated to try harder for our customers!
We look forward to receiving your future orders. Don't forget to apply the discount code of COMEBACK10, which is applicable for as many orders as you want.
Thank you
I ordered a print with expedited…
I ordered a print with expedited service I have not seen my order well past the promised date. I have not been able to get a hold of the company through the email they say to use. I don’t even know if The print is coming. Wondering if I should cancel payment.
15 de agosto de 2022
Opinião espontânea
Resposta da FYIPlanet
Dear Customer,
We sincerely apologize for the long delivery. We are currently working with the Carrier to push the process forward as quick as possible. As this delay is also unexpected for us, we really can't give out any exact timeline yet.
We would get back to you once we have any good news.
Happy with my purchase
The customer service was great. The picture was just what I was expecting, and arrived packaged well and in a timely fashion. Their prices were more affordable than other stores.
10 de agosto de 2022
Resposta da FYIPlanet
Dear Valued Customer,
We thank you for your positive feedback! Your satisfaction is hugely important to us, and keeps us motivated to try harder for our customers!
We look forward to receiving your future orders. Don't forget to apply the discount code of COMEBACK10, which is applicable for as many orders as you want.
Thank you
Sizes are not per panel. Pictures are deceiving.
I received my product and it was in good condition. However, future buyers should be aware of a couple of things.
First, customer service was weak. Their is no phone number provided (COVID as a lame excuse) and the email they provide got bounced back to me multiple times, so it took over a week, and multiple attempts, to get a response.
Second, the pictures on the website for the size of the prints is VERY deceiving. I purchased a 3P 38x18, and the picture on display shows three large panels behind a couch making it seem very clear that each panel would be 38x18, which is what I wanted. But if you read the fine print, all three panels total to 38x18. The website does state this, so its not false advertising, however the pictures are clearly not to scale and really do deceive the viewer to thinking they are getting canvas art that is bigger than what it is. Just be aware.
13 de julho de 2022
Resposta da FYIPlanet
Dear Valued Customer,
We really thank you for your feedbacks. We really appreciate your contribution to make us a better business. Our product quality may not be the best, but please rest assured that we are still trying our best to improve ourselves day by day, both the quality and shipping timeline.
We look forward to receiving your future orders. Don't forget to apply the discount code of COMEBACK10, which is applicable for as many orders as you want.
Thank you
Quality of the print is excellent
Quality of the print is excellent. My only issue is the near zero lack of communication/update regarding the order status and tracking. Other than this, I'd highly recommend again.
7 de julho de 2022
Resposta da FYIPlanet
Dear Valued Customer,
We really thank you for your feedbacks. We really appreciate your contribution to make us a better business. Our product quality may not be the best, but please rest assured that we are still trying our best to improve ourselves day by day, both the quality and shipping timeline.
We look forward to receiving your future orders. Don't forget to apply the discount code of COMEBACK10, which is applicable for as many orders as you want.
Thank you
The return policy is terrible and not…
The return policy is terrible and not listed prominently enough on the site. Luckily I was able to cancel the purchase right after I made it, but the amount I spent was not credited back to my card as promised. I had to dispute the charge with my bank in order to get the money back. Very bad experience, would never attempt to buy art from this site again or recommend it to anyone.
5 de julho de 2022
Resposta da FYIPlanet
Dear Customer,
We are really sorry to hear the inconvenience we have caused to you while shopping with us.
We really thank you for your feedbacks. We really appreciate your contribution to make us a better business. Our product quality may not be the best, but please rest assured that we are still trying our best to improve ourselves day by day, both the quality and shipping timeline.
We thank you for your understanding.
"mailbox unavailable -- User unknown"
happy to report this issue has been resolved--item received.
I had emailed asking about the status of an order, and the email was returned, "permanent fatal errors -- mailbox unavailable -- User unknown". but several days later I did receive a reply, and evetually my order as well.
30 de junho de 2022
Opinião espontânea
Resposta da FYIPlanet
Dear Customer,
We are really sorry to hear the issue you are encountering while shopping with us.
If possible, please kindly contact us via this email address: info@fyiplanet.com
Our email box is always available, and of course there are no blockages either. If you have anything unclear, please let us know.
Thank you
You have had the package returned to…
You have had the package returned to you twice this month. The address is correct and you won't let it be delivered.
Refund my purchase to me immediately!
************
FYIPlanet has not contacted me and will not return my requests. Their contact info is invalid. (info@Fyiplanet).
"Address not found
Your message wasn't delivered to info @ fyiplanet.com because the address couldn't be found, or is unable to receive mail.
The response from the remote server was:
550 5.1.1 Requested action not taken: mailbox unavailable"
23 de junho de 2022
Resposta da FYIPlanet
Dear Customer,
We sincerely apologize for your bad experience while shopping with us.
As for your issue, we have contacted you via email to discuss more about the solution. Please kindly check it as soon as possible, so that we can sort this out in time.
Thank you
I'm giving 3 stars because their email…
I'm giving 3 stars because their email address came back several times as not recognized by the server. I was trying to get a question answered and could not. Their phone number was not listed because of covid (???). I feared I had been scammed, but the piece I ordered eventually came and I am happy with it. They are just impossible to get in touch with.
14 de junho de 2022
Resposta da FYIPlanet
Dear Customer,
We are really sorry to hear that your emails were blocked from our side, which led to the lack of communication. Due to many new policies from the Mail Provider, some emails from our customers might be blocked. We are now finding a solution for this case as soon as possible, so please rest assured.
Fortunately, our product seems to have met your expectation. Your satisfaction is hugely important to us, and keeps us motivated to try harder for our customers.
We really look forward to receiving your future orders. Please don't forget to apply the discount code COMEBACK10, which is applicable for as many orders as you want after your first purchase.
Thank you very much.
I placed an order on May 24th and there…
I placed an order on May 24th and there hasn't been any updates on my order since then. I tried contacting the company with the email provided but it was flagged as the address is not found. I was really looking forward to the canvas.
3 de junho de 2022
Opinião espontânea
Resposta da FYIPlanet
Dear Customer,
We are really sorry to hear that you are having problem contacting us. If you have any question, please kindly contact us via this email address: info@fyiplanet.com
We really look forward to your email.
Thank you
Absolutely love my artwork
Absolutely love my artwork! I'll be purchasing more! Thank you
11 de maio de 2022
Resposta da FYIPlanet
Dear Valued Customer,
We thank you for your positive feedback! Your satisfaction is hugely important to us, and keeps us motivated to try harder for our customers!
We look forward to receiving your future orders. Don't forget to apply the discount code of COMEBACK10, which is applicable for as many orders as you want.
Thank you
horrible customer service
horrible customer service. poor print on my order and they will not acknowledge it for a refund. Literally said they were working on doing a better job. Cost was over 200.00 would never recommend them.
27 de abril de 2022
Resposta da FYIPlanet
Dear Valued Customer,
We really thank you for your feedbacks. We really appreciate your contribution to make us a better business. Our product quality may not be the best, but please rest assured that we are still trying our best to improve ourselves day by day, both the quality and shipping timeline.
We look forward to receiving your future orders. Don't forget to apply the discount code of COMEBACK10, which is applicable for as many orders as you want.
Thank you
Cannot be quicker
Cannot be quicker. Got this almost instantly. And thank you for the discount code. I'll leave some tips next time
12 de abril de 2022
Resposta da FYIPlanet
Hi Chi
We really thank you for your recent positive feedback! Your satisfaction is hugely important to us, and keeps us motivated to try harder for our customers!
We look forward to receiving your future orders. Don't forget to apply the discount code of COMEBACK10, which is applicable for as many orders as you want.
Thank you
Really into psychedelic artworks and…
Really into psychedelic artworks and this store got the best of them. The quality is beyond expectation and it leaves a great view to my wall. The supporter through email is careful and sweet.
12 de abril de 2022
Resposta da FYIPlanet
We really thank you so much Duey for your recent positive feedback! Your satisfaction is hugely important to us, and keeps us motivated to try harder for our customers!
We look forward to receiving your future orders. Don't forget to apply the discount code of COMEBACK10, which is applicable for as many orders as you want.
Thank you
We bought this for our elevator lobby…
We bought this for our elevator lobby on our floor. The photo is beautiful and the mounting is great. It's perfect and all the neighbors love it because it is a place we all walk quite often.
11 de abril de 2022
Resposta da FYIPlanet
Dear Cat
We really thank you for your recent positive feedback! Your satisfaction is hugely important to us, and keeps us motivated to try harder for our customers!
We look forward to receiving your future orders. Don't forget to apply the discount code of COMEBACK10, which is applicable for as many orders as you want.
Thank you
Cannot expect more
This was a gift for my friend and the quality is great. Email came right after payment is done and I got a discount code for the next order. Will consider buying again if I can find that one design that we've been looking for our kids' bedroom
9 de abril de 2022
Resposta da FYIPlanet
Hi Chiu
We really thank you for your recent positive feedback! Your satisfaction is hugely important to us, and keeps us motivated to try harder for our customers!
We look forward to receiving your future orders. Don't forget to apply the discount code of COMEBACK10, which is applicable for as many orders as you want.
Thank you
Resposta da FYIPlanet
Thank you so much for such kind words of yours towards our store and service. Hope to see you shop with us again
Absolutely no customer service support
Absolutely no customer service support. You'd better be satisfied with your purchase because there will be no reply or correspondence.
21 de março de 2022
Resposta da FYIPlanet
Dear Customer,
We are really sorry for the inconvenience we have caused to you. Please kindly excuse our late reply due to technical issues.
We would really appreciate if you can contact us again via email so that we can assist you further with whatever may concern you.
Thank you
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