G. Network Opiniões 

6577
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Broadband stopped working in the afternoon. Shane at G-Network was really helpful and booked Luis the engineer for the next morning. Worth mentioning also that it didn’t take an age to get through, un... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We now have super-fast WiFi that costs less than we were paying our regular provider for old fashioned copper-fed WiFi. G.network were easy to contact and once it was agreed their service was avail... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Kenyon who did the installation was brilliant. Did a big complicated job very fast and left it clean and working while being great to deal with. Altogether a great experience and now I have amazingly... Ver mais

Classificada 5 em 5 estrelas

G. Network was quick, efficient and incredibly resourceful when installing our WiFi. German Schmidt and Laurence Bollers were kind, attentive to our needs and very well informed on the service they we... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operadora de telecomunicações
  2. também em
  3. Operador de Internet
  4. Serviço de hospedagem web

Escrito pela empresa

Upgrading London to faster, more reliable and more affordable broadband through 100% full fibre connectivity

Why choose Fibre optic Broadband with G.Network

Escrito pela empresa

Direct To Premises
We are an FTTP network which means we lay 100% fibre optic cable, end-to-end, directly to every premises through our own ducts.
Short Lead Times
If we've already dug your street then we can get you connected with ease. We’ll even work with landlords on any permissions needed.
Faster Than ‘ULTRAFAST’
Our ‘fast’ means truly ‘ultrafast’ because there is no copper anywhere in our network. From 100Mbps all the way to 10Gbps (10,000Mbps).
Future-Proof Network
Our 100% fibre network can handle any speed requirements today as well as any future speeds that new technologies will demand.
Great Value Tariffs
We have designed our tariffs to make 100% fibre connectivity accessible for everyone, with prices on a par with existing copper-fibre broadband and a lot less than fibre leased lines.
Personal Customer Service
We take pride in providing a great service from our London based team.

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

7 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 97% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(6577)

584 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fazle went above and beyond to ensure…

Fazle went above and beyond to ensure the system was set up. So grateful- thank you Fazle!

8 de junho de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for your wonderful feedback!

We're delighted to hear that Fazle went above and beyond to ensure everything was set up successfully. Providing exceptional service is something we strive for, and it's fantastic to know that Fazle made such a positive impact on your experience.

We'll be sure to pass your kind words on to him. Thank you for taking the time to share your appreciation, and we're grateful for your support.

thanks,

Ahmed

Classificada 5 em 5 estrelas

Customer service was exceptional

It was my own fault for being late on a bill and was disconnected but one phone call with Llexcy and he sorted it all out I had my bill paid and he had me reconnected in literally 3 minutes I was shocked as I’ve been with other suppliers who charge double what g network charge and I’ve never had a service this efficient or quick. That good I had to leave a review even though I never, would highly recommend!!!

7 de junho de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for taking the time to leave such a fantastic review!

We're delighted to hear that Llexcy was able to assist you quickly and efficiently, getting your service restored within minutes. We understand how important it is to get back online as soon as possible, and it's great to know that the process exceeded your expectations.

We'll be sure to pass your kind words on to Llexcy and recognise the excellent service he provided. It's especially rewarding to hear that our service and value have stood out compared to your previous providers.

Thank you for your recommendation and for going out of your way to leave a review. We truly appreciate your support and are delighted to have you as a customer.

thanks,

Ahmed

Classificada 5 em 5 estrelas

Leon was fantastic

Leon was fantastic. Cant thank him and G-Network enough. We are in a Georgian building in C.London, and they made the entire process super easy for us. Kept up up to date and informed the entire process

4 de junho de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for your wonderful feedback!

We're delighted to hear that Leon provided such fantastic service and helped make the process smooth and straightforward for you. Working in Georgian buildings in Central London can sometimes present additional challenges, so it's great to know the installation was made easy and well managed throughout.

We'll be sure to pass your kind words on to Leon and the wider team. Keeping customers informed and supported at every stage is something we strive for, and we're pleased this was reflected in your experience.

Thank you for taking the time to share your feedback—we really appreciate it.

thanks,

Ahmed

Classificada 1 em 5 estrelas

No connection - no assistance, unforgivable

No internet for two days is terrible for any business. But for the provider not even to respond for assistance is unforgivable. Now trying to move provider, which I imagine will be another battle.

4 de junho de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

HI John,

We're sorry to hear about the experience you've had and understand how disruptive being without internet for two days can be, especially for a business.

We would like the opportunity to investigate this further and see how we can help. Please email your details, including your account information and a brief summary of the issue, to customerservice@g.network, and a member of our team will look into this for you as soon as possible.

We appreciate you bringing this to our attention and look forward to assisting you.

thanks,

Ahmed

Classificada 5 em 5 estrelas

Fazle has been extremely good fixing…

Fazle has been extremely good fixing our Internet today. I will recommend him to all my friends 🧡

3 de junho de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for your kind feedback!

We're delighted to hear that Fazle was able to get your internet up and running and provided such a positive experience. We'll be sure to pass your comments on to him, as recognition like this is always appreciated.

Thank you for taking the time to share your recommendation—we're really pleased we could help.

thanks,

Ahmed

Classificada 5 em 5 estrelas

Neat and tidy

Andrew turned up early. Got things sorted quickly. Despite the fact it was a tricky job. Neat and tidy.

3 de junho de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for your great feedback!

We're delighted to hear that Andrew was able to attend early and get everything sorted quickly, even with a tricky job. It's also great to know the work was completed neatly and tidily.

We'll be sure to pass your kind words on to Andrew. Thank you for taking the time to share your experience—we really appreciate it.

thanks,

Ahmed

Classificada 5 em 5 estrelas

Ricky was super helpful

Ricky was super helpful, efficient and friendly.

1 de junho de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for your kind feedback!

We're delighted to hear that Ricky was super helpful, efficient, and friendly. We'll be sure to pass your comments on to him, as recognition like this is always appreciated.

Thank you for taking the time to share your experience—we really appreciate it.

thanks,

Ahmed

Classificada 5 em 5 estrelas

Great service

Fazle was brilliant and super quick to resolve my issue

1 de junho de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for your kind feedback!

We're delighted to hear that Fazle was able to resolve your issue quickly and that you had such a positive experience. We'll be sure to pass your comments on to him, as feedback like this is always appreciated.

Thank you for taking the time to share your experience—we really appreciate it.

thanks,

Ahmed

Classificada 5 em 5 estrelas

Reported default to Jean network around…

Reported default to GNetwork around 4 o'clock on Sunday by Monday morning at 10 o'clock Fazil the engineer had already arrived. He resolved my issue which was a broken network cable that happened when my builder was doing some work. Very happy with the service Gnetwork provided so quickly and so efficiently. The work was completed by Fazil within 20 minutes.

1 de junho de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for your detailed feedback!

We're delighted to hear how quickly your issue was picked up and resolved, and that Fazil was able to attend the following morning and get everything back up and running so efficiently. It’s great to know the fault was identified and fixed promptly, especially given the disruption caused during building work.

We’ll be sure to pass your kind words on to Fazil and the wider team. Thank you for taking the time to share your experience—we really appreciate it.

thanks,

Ahmed

Classificada 5 em 5 estrelas

Brilliant Leon made sure it worked well

Brilliant Leon made sure it worked well

29 de maio de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for your kind feedback!

We're delighted to hear that Leon ensured everything was working well for you. We'll be sure to pass your comments on to him, as recognition like this is always appreciated.

Thank you for taking the time to share your experience—we really appreciate it.

thanks,

Ahmed

Classificada 5 em 5 estrelas

Fazle came to my flat to fix damaged…

Fazle came to my flat to fix damaged optic cable. He was a great communicator and extremely efficient. Would highly recommend!

29 de maio de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for your kind feedback!

We're delighted to hear that Fazle was able to resolve the issue with your damaged optic cable and that you found him to be a great communicator and extremely efficient throughout the visit. We'll be sure to pass your comments on to him, as recognition like this is always appreciated.

Thank you for taking the time to share your recommendation—we really appreciate it.

thanks,

Ahmed

Classificada 5 em 5 estrelas

Excellent all round service

Excellent all round service, fast efficient and very tidy. Install left working perfectly.

28 de maio de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for the great feedback! We’re really pleased you were happy with the service. Fast, efficient and tidy is exactly what we aim for, and it’s great to hear everything was left working perfectly. Much appreciated!

thanks,

Ahmed

Classificada 5 em 5 estrelas

Fast and friendly

Andrew provided a great service and was super helpful. G.Network was very speedy in my transfer of property with no interruption in service!! Kudos to that

28 de maio de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for the fantastic feedback! We’re delighted to hear Andrew provided such great support and made the process smooth and stress-free. It’s also great to know your property transfer was completed quickly with no interruption to your service. We’ll be sure to pass on your kind words — kudos to Andrew indeed!

thanks,

Ahmed

Classificada 5 em 5 estrelas

Fazle worked fast and did a great job.

28 de maio de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for your feedback! We’re so pleased to hear Fazle worked quickly and did a great job. We’ll be sure to pass along your kind words — it’s greatly appreciated!

Thanks,

Ahmed

Classificada 5 em 5 estrelas

Luis fibre install

Luis was polite, informative and tidy. Happy with the job

26 de maio de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for your feedback! We’re delighted to hear Luis was polite, informative and tidy throughout the visit. It’s great to know you’re happy with the job — we’ll be sure to pass on your kind words!

thanks,

Ahmed

Classificada 5 em 5 estrelas

Fazle did a great job in fixing our G…

Fazle did a great job in fixing our G Network issue. He arrived on time and within 24 hours of reporting the problem. Very pleased.

26 de maio de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

hank you for your fantastic feedback! We’re so pleased to hear Fazle did a great job resolving your G.Network issue and that he was able to attend within 24 hours of the problem being reported. Arriving on time and providing excellent service is exactly what we strive for. We’ll be sure to pass on your kind words to Fazle!

Thanks,

Ahmed

Classificada 5 em 5 estrelas

2 contractors came to fit the cable…

2 contractors came to fit the cable into our very old building, great job done by both. Polite and efficient, I only got the name of one guy Luis, but he was friendly and got the job done in a timely fashion, they left the offices clean and tidy.

22 de maio de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for your lovely feedback! We’re delighted to hear both contractors did a great job fitting the cable in your older building. It’s wonderful to know Luis and his colleague were polite, efficient and friendly throughout, and that they completed the work in a timely manner while leaving the offices clean and tidy. We really appreciate you taking the time to share your experience!

thanks,

Ahmed

Classificada 5 em 5 estrelas

Great service

Great service. Ricky Vitalis is very helpful, friendly person.

22 de maio de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

reply back: Thank you for your feedback! We’re delighted to hear you received great service and that Ricky Vitalis was so helpful and friendly. We’ll be sure to pass on your kind words — they’ll be greatly appreciated!

Thanks,

Ahmed

Classificada 5 em 5 estrelas

Great service from 2 exemplary employees

After a rocky start with some installers who didn’t care and were rude, thankfully Stuart (surveyor) took over and did a fantastic job setting out what needed to be done to my tricky mews flat. Andrew (installer) went above and beyond to ensure I had great service. The company is recovering from a tough time, but thanks to these two I’m having a great experience so far!

19 de maio de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for your honest and thoughtful feedback. We’re sorry to hear your experience didn’t start as it should have, but we’re delighted that Stuart and Andrew were able to turn things around for you. It’s fantastic to hear Stuart handled the complexities of your mews flat so professionally, and that Andrew went above and beyond to deliver great service. Your comments mean a lot, and we truly appreciate your recognition of the team’s efforts. We’ll be sure to pass on your kind words to both of them!

Thanks,

Ahmed

Classificada 5 em 5 estrelas

Spoke with Tony Aninakwa about…

Spoke with Tony Aninakwa about broadband speed issues. He was very helpful and a pleasure to deal with. We tried a number of solutions using his advice but the problem seemed to be unusual and we were not able to fix the issue immediately; however he helped raise a case with the technical support team.

21 de maio de 2026
Opinião espontânea
logótipo da G. Network

Resposta da G. Network

Thank you for your detailed feedback. We’re glad to hear Tony Aninakwa was helpful and a pleasure to deal with while supporting you with your broadband speed issue. It’s also good to know he was able to explore several solutions with you and escalate the case to our technical support team when the issue proved more complex. We really appreciate you taking the time to share your experience, and we’ll be sure to pass your comments on to Tony.

thanks,

Ahmed

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais