Gadget Mill Opiniões 

138
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A very patient customer service who worked with me to find homes for my tech that had been stored in cupboards and a fair price for all

Classificada 5 em 5 estrelas

Absolutely brilliant seller. The iPod arrived in amazing condition and works perfectly. There was an issue where the order was cancelled, but the seller responded quickly and sorted everything out pro... Ver mais

Classificada 5 em 5 estrelas

I was asked to leave a review upon my order completion. There was a slight delay with the initial order processing they did tell me this was due to catching up with outstanding orders before proceedin... Ver mais

Classificada 5 em 5 estrelas

Exceptional. Been asked to provide a 5 star review post service and couldn't be happier to. Sent in a bunch of various devices I had collecting dust including iPods, apple watches and a psp conso... Ver mais

Informações sobre a empresa

  1. Centro de reciclagem
  2. Plataforma de comércio online

Informação fornecida por diversas fontes externas

Sell your iPods, mobile phones, game consoles and more with Gadget Mill. We offer the best prices for your unwanted tech and gadgets. Simply visit our website to get a quote and get paid via our blazing fast service!


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

138 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(138)

10 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

A Brilliant Company

I was reticent to put my trust in an unknown online company, but after reading reviews and the company’s FAQ’s decided to take a chance. I am so glad I did, a big plus for me with Gadget Mill is that you receive an email with each step of the process which gave me more confidence.
I received my order form to print out the following day, sent my item via 1st Class Signed For in case of loss/damage in transit.
I had received an offer within 7 days detailing the criteria for the price and once accepted I received payment the following evening.
I received a great and fair price.
Many thanks for a superb and friendly service.

6 de março de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service, very quick in responding to questions. Payment was expedited same day. Highly recommended!

2 de março de 2019
Opinião espontânea
Classificada 2 em 5 estrelas

not impressed

so.. where do I start.. I sent my items in 2 weeks ago. Although they say you will be contacted within 24 hours that never happened. I called them 3 times before I received an e-mail informing me that they received my items but they were not classed "as new" although in my opinion they were, since they were new and unused. They of course offered less than the initial quote. I e-mailed them back saying I accept the quote also I am not trilled. Now, 2 days later, what do you think? Nothing. No e-mail to confirm when the payment will be made. NO message to let me know if they at least received my e-mail. It is a horrendous experience. I will never recommend them to anyone. Sorry..but nobody should be put through this.

14 de fevereiro de 2019
Opinião espontânea
logótipo da Gadget Mill

Resposta da Gadget Mill

Hi Cristina,

Thank you for your review. There were a few factors in play that resulted in the experience you mentioned. Please see these outlined below as all may not be what they seemed:

1) We were unfortunately understaffed due to the 'bug' floating around and had a significant amount of incoming orders. As such orders which had no re-quotes required were prioritised for payment.

2) One of the iPods you sent in had a battery issue, it would switch off as soon as it is unplugged from the power outlet. The engineer team tried for days trying to revive your iPod using various chargers, outlets and more which as you recall resulted in a re-quote which was accepted.

3) Regarding the delay of payment, due to the admittedly drastic reduction for the iPod with the battery issue. It was decided to give the iPod another try for revival where we left the iPod on charge non-stop for a couple of days to see if this resolved the issue. Unfortunately it did not and we ended up paying out the revised quote agreed.

So as you can probably tell from the above, ideally we wanted to resolve the battery issue in order to hopefully give you some good news and bump your quote back up. Since the iPod in this situation was pretty much brand new.

Hope this clears up the situation and I am hoping you can take into consideration the situation and try our service again in the future :)

Classificada 4 em 5 estrelas

Bit of a wait but worth it

Had quite a wait for a response from the company (1week), appears to be a technical issue, but heard from the director himself and got great customer service from him! Got the money in my account within a few minutes, great customer service!

31 de julho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic!!

Honestly, when I first found Gadget Mill I was unsure about them as it looked like quite a small company. But what I can 100% confirm, is that they are absolutely legitimate and genuine. I sold an iPod touch 6th gen and received exactly what I was quoted. Took slightly longer than the 48 hours stated, but that was absolutely fine. When payment was confirmed it was instant into my bank account. Fantastic company and would highly recommend.

27 de abril de 2018
Opinião espontânea
Classificada 4 em 5 estrelas

Like new items down graded but good result in the end

Sent in two iPod both like new in original boxes. Quote was ok but had to pay own postage to send in. Received a re quote 5 days after posting saying they were good but not like new. Had scratches a chip and one of the iPods had an engraving on the back. Accepted the reduced price reluctantly but received an email saying they would pay the original price. Very impressed with the end result and would use them again.

12 de abril de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

I was a little sceptical at first

I was a little sceptical at first, finding a company online to send my products to. I was pleasantly surprised. The communication was fast and clear. Even when my cheque went astray Gadget Mill were very accommodating. I will definitely be using them in the future.

30 de agosto de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect Service

Perfect Service

Sold my iPod Touch to Gadget Mill quick and easy. Sent my iPod to them and got my cheque within a few days. Cash cleared and in my account.

15 de maio de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

No problems at all and much better than another well known company who buy your devices who I felt were trying to rip me off when I was previously selling a phone. I sent the ipod and initially had a message after a couple of days asking where it was but that's because I was stingy and sent it second class(but paid extra for the insurance cover). Once it arrived I had a message offering £10 less than agreed but I did concede that there may have been a couple of scratches. Once I accepted the offer the money was in my account in minutes. Excellent service and will now be looking to sell my mobile phone with them

6 de maio de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

Waste of time

Very poor communication ! It took them 3 days to get back to me after they had signed for my device. I then waited for over 48 hours for my payment. I was then the one to ask if they could do anything about the poor service I had received , I got no reply and no apology. Shocking , waste of time , awful customer service , will not use again.

23 de março de 2017
Classificada 1 em 5 estrelas

Terrible. Do not use!

Filled in all forms. Automated confirmation order. Then zero response after that. No response to my emails asking for clarification or any response.
Waste of time and effort.

27 de fevereiro de 2017

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