Gamelyn Store Opiniões 53

Resposta da Gamelyn Store

9/01/2026

Hi Mr. Amit,

We are fully aware of the issue you’re facing. Please note that this is an expected issue following our recent server upgrade, which caused some temporary disruptions.

We had requested you to share your order details via our registered WhatsApp number. Due to a high volume of requests, we may not be available 24×7; however, once the required details are received, one of our delivery agents will ensure your game is delivered promptly.

Thank you for your patience and understanding.
Team Gamelyn

Resposta da Gamelyn Store

9/01/2026

Mr. Ryan,

Due to your recent behavior and the abusive language used toward our support agent, we would like to formally inform you that your actions constitute defamation.

Under Section 499 and Section 500 of the Indian Penal Code (IPC), defamation includes making or publishing false statements that harm the reputation of an individual or business. The comments posted by you are false, misleading, and damaging to our reputation, despite the fact that we provided you with full support in writing.

We hereby request you to remove the defamatory comment immediately.
Failing this, we will be left with no option but to revoke the game/service provided, as permitted under our terms, and proceed further as advised.

This message is issued in good faith, and we strongly encourage an amicable resolution.

Team Gamelyn

Resposta da Gamelyn Store

3/01/2026

After carefully reviewing our system for the details you shared, we’re unable to locate any order associated with your information.

As per our records, Gamelyn’s website was under a pre-scheduled maintenance window at that time. All customers were informed in advance via on-site notifications and chat alerts, clearly stating that services would be temporarily unavailable.

Because of this, we cannot find any valid basis for the claim being made or for the circulation of incorrect information related to a scheduled maintenance activity. We request you to verify the details once again before making such statements.

If you have a valid order ID or proof of purchase, please share it with us so we can assist you further.

— Team Gamelyn

Resposta da Gamelyn Store

Actualizada a 5/01/2026

Thank you for reconsidering your review. We’re glad we could provide a resolution from our end.

If you need any further assistance, we’re always happy to help. You can reach us anytime via email at support@gamelyn.store
or through our official support number.

Thank you for choosing Gamelyn and for giving us the opportunity to assist you.
— Team Gamelyn

Resposta da Gamelyn Store

2/01/2026

Thankyou for your review
TEAM GAMELYN !

Resposta da Gamelyn Store

2/01/2026

Thankyou for your review ,
Team GAMELYN

Resposta da Gamelyn Store

Actualizada a 5/01/2026

Update on your case

As per our internal review, the service promised from our end was successfully fulfilled. One of our agents re-delivered the game to ensure completion of the order.

Subsequently, the Steam / Cities: Skylines servers took independent action on your account, resulting in a permanent restriction. Please note that account actions taken by third-party platforms are outside Gamelyn’s control and are governed solely by their respective terms and policies.

Given that the order was delivered as committed, we are unable to identify a valid reason for a 1-star review based on events beyond our service scope. We respectfully request you to reconsider or update your review to reflect the service provided by Gamelyn.

EDIT2- WE ARE STILL WAITING FOR THE RECONSIDERATION OF THE REVIEW BECAUSE IT AFFECT OUR SOCIAL PRESENCE !

— Team Gamelyn

Resposta da Gamelyn Store

26/11/2025

Glad that you liked , HAVE fun
team
GAMELYN

Resposta da Gamelyn Store

Publicada a 26/11/2025

Glad that you liked , HAVE fun
team
GAMELYN