I ordered two butterfly plant pot hangers. When they arrived they were beautiful but unfortunately one was damaged in transit. I contacted customer services was dealt with with swiftly and chuffed tha... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I needed to send gifts to friends and family in England from Australia at short notice. Your selection was great, delivery was extremely fast and efficient, and everyone was delighted with what they r... Ver mais
A empresa respondeu
Wind rocker birds arrived today in perfect condition. They are exactly as described and are now installed in the garden, where a slight breeze has mobilised them. They are attractive and unusual and s... Ver mais
I bought the bee wind chime as a present for my mother. It’s beautiful but it took myself & my husband 30 minutes to untangle all the parts. Please change the way it is packaged - I have wrapped each... Ver mais
Informações sobre a empresa
- Loja de lembranças
- Mercado de Natal
- Loja de artigos natalícios
- Decoração e Design de Interiores
- Centro de jardinagem
Escrito pela empresa
Garden Gifts is a small, independent business in the UK that has thoughtful gifting at the heart of everything we do. We believe in quality over quantity, which is why we've hand-pick every product in our catalogue, so you can shop with confidence for that perfect garden gift. Based in the beautiful UK Cotswold's, Garden Gifts has grown from a desire to create a unique collection of garden gifts for people who you'll always find in their garden, greenhouse or styling their home with nature. With gifts selected by gardeners for gardeners, we're passionate about thoughtful, joyful gifts that are kinder to the world. We have something for every Christmas, Birthday, Wedding, anniversaries, or just to simply add something unique to your interiors and outdoor space. Whatever is is you're searching for, we have wonderful gifts that are made to treasure. Fast, free delivery over £40 over at gardengifts.com!
Informações de contacto
Garden lantern
Ordered a garden lantern. Loved it and ordered another 3 for gifts! Fast delivery. Lovely product.
22 de dezembro de 2021
Resposta da Gardengifts
Hi LT,
We're so happy to hear you've rated your Garden Gifts experience 5 stars and that you loved our gorgeous garden lantern so much you gifted 3 more!
That is fantastic to hear and we look forward to your next 5 star Garden Gifts experience.
All our best,
the Garden Gifts team
Really fast delivery
Really fast delivery, mirror is exactly what we wanted and was so well packaged. Would definitely buy from this company again.
22 de dezembro de 2021
Resposta da Gardengifts
Hi Helen,
We so happy to hear you've rated your Garden Gifts experience 5 stars because of how lovely your new Garden mirror is and that our fantastic warehouse team packed and shipped it brilliantly.
We look forward to your next % star Garden Gifts experience. :)
All our best,
the Garden Gifts team
Everything spot on
22 de dezembro de 2021
Resposta da Gardengifts
Hi Mr Griggs,
We're so pleased to hear everything went perfectly with your order and that you've rated your Garden Gifts experience.
That means a great deal to us so thank you for taking the time to leave this review. :)
All our best,
the Garden Gifts team
Super quick delivery
Super quick delivery, regular updates, nice item, well packaged, good value for money and reasonable postage charge. Very satisfied!
22 de dezembro de 2021
Resposta da Gardengifts
Hi Amy H,
We're so happy you've rated your Garden Gifts experience 5 stars and we're so proud to hear you found the order process, delivery and quality of your item as perfect as we could have hoped for.
This means so much to us and thank you for taking the time to leave your review.
We look forward to making your next Garden Gifts experience 5 stars too. :)
All our best,
the Garden Gifts team
I’m over the moon with the owl garden…
I’m over the moon with the owl garden feeder/bath. Really good quality and well packaged. Thank you
20 de dezembro de 2021
Resposta da Gardengifts
Hi Gillian,
We're so happy you've rated your Garden Gifts experience 5 stars and that you love your new owl garden bird bath/feeder.
It means a lot to us to hear you love the quality of the item, and that our warehouse team did a fantastic job packaging it.
Thank you and we look forward to making your next Garden Gifts experience 5 stars too. :)
All our best,
the Garden Gifts team
Lovely products
I am very pleased with Items ordered, they arrived very prompt, and packaged very well too.
Will definitely order from here again.
20 de dezembro de 2021
Resposta da Gardengifts
Hi Mrs T,
We're so happy you've rated your Garden Gifts experience 5 stars with them arriving quickly and well packaged by our fantastic warehouse team.
Thank you again and we look forward to making your next Garden Gifts experience 5 stars too. :)
All our best,
the Garden Gifts team
Service received beyond expectation.
The item received was damaged. The speed and resolve was exceptional. Would have no hesitation in using garden gifts again in the future.
19 de dezembro de 2021
Resposta da Gardengifts
Hi I Houlder,
We're so happy you've rated your Garden Gifts experience 5 stars and that our Customer Care team were quick and helpful in replacing the item that arrived damaged.
Thank you again and we look forward to making your next Garden Gifts experience 5 stars too. :)
All our best,
the Garden Gifts team
Great products and service!
I am so pleased with the excellent service and lovely products received from Garden Gifts.The garden thermometer and bird shed hooks are great quality and I know the recipient will be thrilled to receive them for Christmas! Thank you!
18 de dezembro de 2021
Resposta da Gardengifts
Hi Mrs Elizabeth Taylor,
We're so happy you've rated your Garden Gifts experience 5 stars and that you love your new garden thermometer and bird shed hooks.
We hope the recipient also loves them and we look forward to making your next Garden Gifts experience 5 stars too. :)
All our best,
the Garden Gifts team
Resposta da Gardengifts
Hi Penny,
We're so happy you've rated your Garden Gifts experience 5 stars and that you love the items after they arrived so quickly.
Thank you and we look forward to making your next Garden Gifts experience 5 stars too. :)
All our best,
the Garden Gifts team
Lovely products and excellent customer service.
I had a problem with delivery where the courier returned the item to Garden Gifts rather than attempt proper delivery. I contacted the customer services team who replied promptly and dealt with the issue immediately. Within a couple of days, the item had been successfully delivered with no hassle or extra charge to me.
17 de dezembro de 2021
Resposta da Gardengifts
Hi Sharon,
We're so happy you've rated your Garden Gifts experience 5 stars and our Customer Care team were able to fix the issue with the delivery.
Thank you and we look forward to making your next Garden Gifts experience 5 stars too. :)
All our best,
the Garden Gifts team
Just beautiful
Fast delivery and careful packaging. The Angel is beautiful and has pride of place on my fireplace.
17 de dezembro de 2021
Resposta da Gardengifts
Hi Melanie,
We're so happy you've rated your Garden Gifts experience 5 stars, and it is a delight to hear the Angel now has pride of place on your fireplace.
Thank you for your review and we look forward to making your next Garden Gifts experience 5 stars too. :)
All our best,
the Garden Gifts team
Great online shop for high quality garden gifts
I bought several items - one of which was cast iron & pretty heavy. All my items arrived very well-packed safely delivered really speedily. I was warned they were going to arrive which was handy. The items themselves are sweet & quirky, just what I wanted as special gifts at Xmas. All in all I will use again after Xmas when I've got some spare cash for my own garden - very happy customer. Many thanks!
16 de dezembro de 2021
Resposta da Gardengifts
Hi Lil,
We're so happy you've rated your Garden Gifts experience 5 stars and you love your new cast iron items. We're really proud to hear they arrived quickly and safely and thank you for shopping with us.
We look forward to making your next Garden Gifts experience 5 stars too. :)
All our best,
the Garden Gifts team
Untrustworthy product descriptions
I ordered 2 items. They arrived promptly and in good condition. However I was totally shocked when I saw the LED Christmas bauble with rustic trimmings I had ordered. The description of it was woefully inadequate and the photo had been carefully cropped so as not to show the multiple plastic attachments and ugly wire connected to the large cylindrical battery compartment to hold AAA batteries, the need for which had not been mentioned. In my book if the description can't be trusted, neither can the seller.
UPDATE: In view of the seller's response I went back to the item description on the website. There are now marginally better photographs and it does at least say batteries are not supplied. However it also says No Customer Reviews. This is untrue. They had already acknowledged the review I provided and offered me a 10% discount, 3 days before I wrote the Trustpilot review. Readers should make up their own minds as to whether they can trust this company and their product descriptions.
16 de dezembro de 2021
Resposta da Gardengifts
Hi Barry,
Thank you for taking the time to leave this review and I'm very sorry to hear you're unhappy with the quality of product you have received.
If you could please drop our Customer care team an email at gardengifts@gardenesque.com we would love to make this right. Our Product team are going to update the product description now and we do apologise for any upset this has caused.
We look forward to hearing from you.
All our best,
the Garden Gifts team.
Resposta da Gardengifts
Hi AT,
Thank you for leaving such a wonderful review of your Garden Gifts experience, and we're so please that your order arrived quickly and you love your new items.
We hope you continue to enjoy our lovely products, and we look forward to hearing from you in the future.
All our best,
the Garden Gifts team.
Present for my daughter
Present for my daughter. Think she will love it, looks very nice. Swift delivery, no fuss. Owl on a spike.
15 de dezembro de 2021
Resposta da Gardengifts
Hi Barbara,
We're so happy you've rated your Garden Gifts experience 5 stars and we hope your daughter loves her new owl on a spike.
We look forward to making your next Garden Gifts experience 5 stars too. :)
All our best,
the Garden Gifts team
Fantastic service and great quality
Fantastic service and great quality, thank you
14 de dezembro de 2021
Resposta da Gardengifts
Hi Mr Darby,
Thank you for taking the time to share such lovely feedback with us, and we're so glad to hear your Garden Gifts experience was fantastic.
We hope you continue to enjoy our wonderful products, and we look forward to hearing from you in the future.
All our best,
the Garden Gifts team.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.