Ordered outdoor furniture cover on 1st May delivery stated as 4th May. After ordering, delivery date unavailable. Nothing from the company for over a week, took several attempts to get through on the... Ver mais
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Leia as opiniões dos outros
Fabulous quality sunbeds! I cannot fault them...perfect looks and soo comfortable! arrived exactly on time, perfectly packaged, delivered by very helpful and polite delivery drivers. Isaw these sun... Ver mais
Beware-Ordered item in stock this means it’s somewhere between China and their warehouse. They misled me a total of seven times. Awaiting a refund and yes misled me again. Still waiting. Their accoun... Ver mais
Rang Gardenman on Wednesday to purchase an Winchester 6 seat bar set with ice bucket that showed as in stock. Worried about other reviews, I was quickly satisfied by the sales person that the item wa... Ver mais
Informações sobre a empresa
Sobre Gardenman
Escrito pela empresa
Welcome to Gardenman, one of the UK’s most trusted online garden furniture retailers. Our focus on customer service, low prices and free next working day delivery has put Gardenman at the forefront of the garden furniture industry. We specialise in providing you with superior service, from your online experience through to delivery and beyond, leaving with an outdoor set you’ll be satisfied with years to come.
A message from the Gardenman team
We hope you are keeping safe and well. Gardenman wants to reassure you that, as restrictions relax around the country, we are still doing our utmost to keep our customers and staff safe, and get your order to you as quickly as we can.
Our showroom is open as normal. Our in-store garden furniture experts are ready with a warm welcome and lots of product knowledge to help you choose your perfect gardenware.
We stock a wide range of well-known brands such as Maze Rattan, Maze Living and Signature Weave, all for some of the best prices on the market too. Whether you’re looking for an outdoor dining or casual set, sofa or bar sets, day beds or sun loungers, furniture covers, parasols, garden chair cushions, accessories or garden storage, we’re sure to stock it.
Our customer care team is on hand Monday to Friday 8am to 5.30pm and Saturdays 8am to 4.30pm. Please call 0333 2008 333. You can also visit https://www.gardenman.co.uk/stores for more details.
Shop online 24/7 by visiting us at www.gardenman.co.uk
We are delivering as normal. We offer a FREE next working day (8.00am – 6.00pm) delivery service to the UK Mainland (dependent on delivery area) on all orders over £100 received & security checked before 4pm.
Please visit https://www.gardenman.co.uk/delivery for more information on all of our delivery options.
All deliveries will follow social-distancing guidelines. Delivery personnel are equipped with PPE and will adhere to distancing guidelines.
Informações de contacto
3-23, Suffolk Road, Lowestoft, NR32 1DZ, Suffolk, Reino Unido
- 0333 2008 333
- customerservices@gardenman.co.uk
- gardenman.co.uk
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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Georgia Corner Dining Set
Ordered a small Georgia corner dining set and it arrived within the week. Good quality and looks great. Instructions left a bit to be desired but got there in the end. Would recommend both the product and the supplier.
Amazing quality garden furniture that…
Amazing quality garden furniture that came assembled which was a nice bonus. Delivery was very quick and on time
They only seem to sell damaged goods
They delivered faulty products twice and left us with huge boxes for over a week. It seems they only sell damaged products and try to screw as much as possible out of customers for sub standard products.
Excellent Garden Furniture
Easy to assemble, seems well built, looks smart and durable. Just what we needed.
Excellent and fast delivery
Excellent and fast delivery of items that were shown as in stock. Cannot fault them. Panther were great too in delivering the boxes to the back garden.
Shoddy, unprofessional and don't call back
Avoid if you actually want products
Ordered back in March with a promise of May delivery.
Product did not appear, phoned numerous times, no one calls back
Continued to call and eventually and advised product was delayed but they forget to tell me.
Date passed and no product. 3 weeks later a set of legs appeared and no chairs or table.
Phoned numerous times and advised they lost the item did not know where it was and could not help.
Carrier blamed Gardenman, Gardenman blamed Panther their carrier partner.
Customer services does not answer and avoids calling back.
Now allegedly getting a refund, but take 3 to 5 days yet they take card payments on same day.
The parasol was great
Item as described - arrived when it said it would. Spoke to an adviser to check delivery date - very helpful. What more can you ask for.
Oh yes the parasol was great!
Happy with the quality and ease of…
Happy with the quality and ease of construction.
Fantastic service
Fantastic service, next day free delivery. Small issue resolved within a further few days with a small replacement part provided. Thanks
Fantastic service
Fantastic service. I ordered my sun loungers on Wednesday afternoon and they were delivered the next day. The delivery firm Panther, were excellent. They sent a text with tracking info so I could track the delivery, and they also rang me letting me know it would be delivered in about 20 minutes. Excellent service all round, thank you.
Great service,great furniture
Great service,great furniture. Have given 4 stars as part of my order went missing and had to be redelivered. Its was dealt with really well by customer service and arrived a few days later. Thankyou, I would definately buy from you again.:)
Horrible service
Horrible service. Still waiting for my furniture as I supposed to had it delivered a week ago. They keep misleading me saying they will phone me back but nobody does. Still waiting for it. Keep phoning them every day but still nobody seems to care. Horrible service
Andy- fabulous customer service!
Very rare for me to write a review, but Andy at Gardenman was simply so fabulous at dealing with my telephone enquiry, that I was persuaded to place an order for my garden furniture then and there! Not out for delivery yet, so can’t rate the product, but Andy’s customer service was superb. A pleasure to do business with!
Recommend
Ordered from here as delivery date was very soon compared to most places which were months away. Delivery on date we chose by 2 men who placed boxes where I wanted and waiting to build furniture in better weather. Would recommend as can choose delivery date.
Prompt efficient delivery of what…
Prompt efficient delivery of what appears to be high quality goods. Only the test of time will tell, so far the covers for our sun loungers have stood up to torrential rain
Great corner garden set
I was kept very well informed of the delivery status throughout the day. The garden furniture was really well packaged and looks fabulous in my garden. I would love to know how to make the table lift and lower though, there weren’t any instructions on that.
Great customer service
Well made, beautiful furniture I contacted customer services to bring the delivery forward by a week and they couldn't have been more helpful.
Good service
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