Ordered outdoor furniture cover on 1st May delivery stated as 4th May. After ordering, delivery date unavailable. Nothing from the company for over a week, took several attempts to get through on the... Ver mais
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Leia as opiniões dos outros
Fabulous quality sunbeds! I cannot fault them...perfect looks and soo comfortable! arrived exactly on time, perfectly packaged, delivered by very helpful and polite delivery drivers. Isaw these sun... Ver mais
Beware-Ordered item in stock this means it’s somewhere between China and their warehouse. They misled me a total of seven times. Awaiting a refund and yes misled me again. Still waiting. Their accoun... Ver mais
Rang Gardenman on Wednesday to purchase an Winchester 6 seat bar set with ice bucket that showed as in stock. Worried about other reviews, I was quickly satisfied by the sales person that the item wa... Ver mais
Informações sobre a empresa
Sobre Gardenman
Escrito pela empresa
Welcome to Gardenman, one of the UK’s most trusted online garden furniture retailers. Our focus on customer service, low prices and free next working day delivery has put Gardenman at the forefront of the garden furniture industry. We specialise in providing you with superior service, from your online experience through to delivery and beyond, leaving with an outdoor set you’ll be satisfied with years to come.
A message from the Gardenman team
We hope you are keeping safe and well. Gardenman wants to reassure you that, as restrictions relax around the country, we are still doing our utmost to keep our customers and staff safe, and get your order to you as quickly as we can.
Our showroom is open as normal. Our in-store garden furniture experts are ready with a warm welcome and lots of product knowledge to help you choose your perfect gardenware.
We stock a wide range of well-known brands such as Maze Rattan, Maze Living and Signature Weave, all for some of the best prices on the market too. Whether you’re looking for an outdoor dining or casual set, sofa or bar sets, day beds or sun loungers, furniture covers, parasols, garden chair cushions, accessories or garden storage, we’re sure to stock it.
Our customer care team is on hand Monday to Friday 8am to 5.30pm and Saturdays 8am to 4.30pm. Please call 0333 2008 333. You can also visit https://www.gardenman.co.uk/stores for more details.
Shop online 24/7 by visiting us at www.gardenman.co.uk
We are delivering as normal. We offer a FREE next working day (8.00am – 6.00pm) delivery service to the UK Mainland (dependent on delivery area) on all orders over £100 received & security checked before 4pm.
Please visit https://www.gardenman.co.uk/delivery for more information on all of our delivery options.
All deliveries will follow social-distancing guidelines. Delivery personnel are equipped with PPE and will adhere to distancing guidelines.
Informações de contacto
3-23, Suffolk Road, Lowestoft, NR32 1DZ, Suffolk, Reino Unido
- 0333 2008 333
- customerservices@gardenman.co.uk
- gardenman.co.uk
3,8
Bom
158 opiniões
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent Customer Service
Excellent Customer Service
Unfortunately I had to cancel my order for a garden sofa set as I no longer required it. I spoke to a gentleman on two occasions with regard to my order and received a full refund on the same day as I finally requested one. I don't normally write reviews although I admit to being guided by them. Garden furniture is expensive and with the delays everyone is facing at the moment a big decision for some of us. In my experience I would not hesitate to use this company again. I can also vouch for the quality of the product as I ordered the same set after being very impressed with one my friend had bought from Gardenman last year.
18 de maio de 2021
Opinião espontânea
Was sceptical at first as not heard of…
Was sceptical at first as not heard of this company and very few reviews about garden furniture. Order was placed delivery was prompt called a few times for update and every time someone got back to me. Would use again.
14 de maio de 2021
Opinião espontânea
Delivered on time and a fabulous…
Delivered on time and a fabulous product. We are enjoying sitting on the comfortable chairs with our wine on ice. Thank you for the great experience
14 de maio de 2021
Opinião espontânea
Very Happy With My Firepit Corner…
Very Happy With My Firepit Corner Dining, used it last night and I'm very impressed, , called the Salesline to place my order and Lindsey was very helpful. It had a 4 week wait which was explained in full that their might be a delay due to Shipping, I'm very happy it arrived 2 days We'll Done Gardenman, I'm now going to order a Cover
14 de maio de 2021
Opinião espontânea
Very good customer service
Very good customer service. Strong and reliable communication.
13 de maio de 2021
Opinião espontânea
Love this sofa....
Love this sofa and for the price I was expecting something perhaps less aesthetically pleasing. It’s very comfy too and looks amazing on my new decking. Very happy with the quick delivery. Unfortunately the van broke down on first attempt which was within a week of my purchase but company called with as much notice as possible to let me know and rearranged for literally the next working day and very apologetic. Definitely recommend.
13 de maio de 2021
Opinião espontânea
False advertisement of stock…
False advertisement of stock availability luring customers to purchase! Terrible experience! Purchased a hard to find sofa set based on website stating they had 2 in stock with delivery date of 27th April. Took my £2.5k received email confirmation confirming delivery date. Contacted the firm 2 days later to check progress to be informed that this item wasn’t in stock and had been discontinued! Told them I purchased based on website stating in stock availability! Which were still advertising stock availability on the day they informed me! Was then informed the stock wouldn’t be back in until December, wait a minute you’ve just advised me it was discontinued 🤷🏼♀️ Was then ask if they could suggest an alternative! Definitely not and now I’m still waiting for my refund.
Sent complaint email which wasn’t acknowledged, had to chase to confirm both complaint and my refund!
Absolute terrible experience please do not buy from this firm! I feel for the employees I hope they get treated better than their customers!
29 de abril de 2021
Opinião espontânea
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