This is the worst customer service ever. We sent in government documents, notarized documents, and government ID's to verify ourselves and to renew our cards and they are treating us like we are scam... Ver mais
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Leia as opiniões dos outros
Was taking surveys and more than 10 times completed entire survey and got error message upon hitting submit. Got no points or credit even though some were 25 minutes or more. Then would agree to take... Ver mais
ticket number: 1935088 Has gone unanswered for weeks. They refuse to give me missing discount. I arrived to a gas station for flash sale savings in 5 minutes after activation of that said flash deal.... Ver mais
I was member of GasBuddy+ for sometimes. I retired and realized that I figure this out. Monthly payments $9.99 are not worth to get up to 50 gal. Even they bring down to offer me of $7.00. Come on ple... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia.
Informações de contacto
Canal Street 60, 02109, Boston, Estados Unidos da América
- gasbuddy.com
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Havent recd any emails from them untill…
Havent recd any emails from them untill this wk, stated they mailed me a gasbuddy card back in 2019, well.i never got it, i got emails copies me asking them back then when the card is.arriving, never called me or emailed replied back on card situation, think this comapny is maybe a bunch of hackers trying to steal banking info. The 617# customer service is 100% automated & you cannot speak.with anyone!! Emails are no use, they.never respond now or back then. Anyone else have a different phone number for customer sevice??
Do not rely on GasBuddy !
Do not rely on GasBuddy !! Most gas stations do not have the correct pricing once u get to their stations !!! GASBUDDY YOU SUCK AND SHOULD PROTECT THE CONSUMERS !!! People post and some owners of gas stations post and have no control!!! SOMETHING NEEDS TO BE DONE!!! GASBUDDY CORRECT THIS MATTER!!! LOOKING CAN BE DECEIVING BY FAR TO BEING RIPPED OFF!!!!
Terrible app
Terrible app. Should be taken off the web. If there was negative stars I would rate it -10 🤬👎👎
I don’t even know why they have this…
I don’t even know why they have this gas budy there always wrong it’s a waist of your time don’t listen to them cause there always wrong you can’t even call the gas station to ask they can’t give you the info over the phone another scam this world has collapsed thanks to Trudeau
They need to do a better job of weeding…
They need to do a better job of weeding out people that give inaccurate prices. There are lots of stations that i try to go to thinking it is the lowest price, only to get there and find out Gas Buddy is reporting the wrong price.
When your political views affect your…
When your political views affect your ability to do your work.Your opinions should not be raised on your political party
It shows a lack of confidence in your site.
The station at 2120 South Milton and…
The station at 2120 South Milton and Forrest Medows in Flagstaff, AZ was closed two or more years ago The tanks,pumps and canopy were removed, and the market building is still awaiting foe someone to rent.
Gas buddy provides unreliable…
Gas buddy provides unreliable information regarding availability of gas. There is no way for a user of the app to verify if a particular gas station has gas. They are being marketed by every news outlet as a tool for finding available gas, however their platform does not have a way to monitor that. It is a useless tool during times of hurricanes and shortages.
No gas in Florida
They do not keep up on correct status in Florida especially after a hurricane, I'm not sure if anyone can update info showing gas is available, but if that's how it works it should be changed to only the business posting updates, as people were obviously posting false updates, as it would show gas available but the pumps were all still wrapped
Do not use Gas Buddy!
I would love to give this garbage zero stars honestly because I went to two locations that were supposed to have gas and they didn't. I did call both places ahead of time and no one answered!
The app is accurate nor is the browser…
The app is accurate nor is the browser version, every place i went to was out of gas when the app said they did have gas. A total waste I wouldn’t recommend this app to anyone especially i. Florida or North Carolina
Wrong prices and wrong fuels offered!!
I was looking for diesel and found the station with lower diesel prices and it turned out to be non-highway diesel. I'm never heard of that I'm from the city apparently you can buy this diesel fuel and only use it in farm equipment and stuff like that. It's stained red I guess where the normal diesel is yellow. There's no way to do this unless you have more than one diesel listed in your app. Then I went to a another station close by and the price was wrong. They had listed for diesel was the fuel with no ethanol in it so it was listed in green on the sign which I could see why they thought it was diesel. But I tried to change both and the app would not let me change the first price and the second wouldn't let me erase the diesel because the station doesn't have diesel
Cant use multiple times a day when…
Cant use multiple times a day when traveling. What good is that? Rude customer service
Unreliable Pricing Due To Reporting
Eh... As unreliable as people can be, I'm tepid on this app. It often proves to be inaccurate on any given gas station's prices. If people won't report, then what good is this app?
I saw 2 different favorite gas stations…
I saw 2 different favorite gas stations showing really low prices. I went to the first one and Exxon. The price said 2.29 and when I got there it was 2.79. I tried changing the price twice and it wouldn't go through. I went to a Buccees quite a few miles away and that price was wrong too. Once again I tried to change the price and it did not go through. Why?????? have a gas buddy ap when the prices aren't even the correct prices???? And I drove all the way there just to get the lower price!!!!!!
CHANGE IS NOT ALWAYS GOOD
GO BACK TO THE OLD SITE. THE NEW WEBSITE IS NOT GOOD AT ALL. GO BACK TO OLD SITE TOO FEW CHOICES, DOES NOT RELATE TO OUR SPECIFIC POSTAL CODE AS BEFORE. AS IS IT WASTES MY TIME BECAUSE OTHER STATIONS THAT I SEE ARE NOT MENTIONED.
PRIOR TO MAKING A CHANGE WHY WAS NOT A LIMITED TEST RUN NOT DONE. ARE YOU FOLLOWING THE EXAMPLE OF BUD LIGHT?
WHAT PERCENTAGE OF MEMBERS DID NOT LIKE THE OLD GAS BUDDY FORMAT
They charge you 15$ for payment not…
They charge you 15$ for payment not going thru. Outrageous price. So for $10 gas cost me $25. Never using it again. Not worth it. They take so long to take the money out and if you'll lock your card you are screwed for 15 dollors more then you spend. Never never again. They don't even alert you fast so you can make sure you transfer money.. card is a money grab for them.
(Minus Five stars)Worst since site update
(Minus Five stars)Worst website since apparent update.Cannot give it a minus as there isn't any. Using parent or refiners to list station as not everyone is aware of who delivers to the stations. From what I heard, if a station is need of gas urgently using the nearest distributor can and have been used. Now I just circle my block and go to the lowest. I found that quicker and less frustrating than trying to find a station near me or near to my next destination.
New app non functional (POS)
New app non functional. They HAD something that worked reasonably well and turned it into a cumbersome exercise in futility. Can't access trip planner, can't choose what I want to access. I want a clean and simple method to enter vehicle information and route, but this is no longer possible. The earlist version had a menu bar to access which feature I wanted. Now its a waste of time. The old app wasn't amazing, but compared to this version it was genius level. If it ain't broke don't fix it.
New version sucks especially on a PC
New version sucks especially on a PC. Had a favourite route that listed all the gas prices along the way. Looking at it you could find the cheapest gas and aim for it. Can't do that now. BRING BACK MULTILISTING!!!!
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