Hamilton Gas Products Opiniões 

Really Disappointed to have to reach out here. Communication has been APPALLING. No response to emails or calls. It has been months since we received faulty products from Hamilton Gas Products shipped to Greek Tings Ltd. Originally it started by not using their 'friend' gas engineer Mark so the price skyrocketed by 50%. Not only that, they shipped us 2 leaking gas steel hoses, & gas regulators that were checked by a certified gas engineer. The company refuses to accept our return or a return for a refund as the products haven't even been used. They have refused to accept and check the products themselves. It is very dangerous to use LPG leaking products as all of you will know.

I strongly recommend everyone to be very cautious with their products. Very sketchy job they are doing and on top of that you can't even get your money back damaging upcoming companies!

Hamilton Gas Products has been reliable for us several times, offering quality products at competitive prices. Delivery is prompt—often next-day—making it convenient. Their range of products is impressive, and the staff is helpful with any queries. Some minor hiccups with online orders, but overall, they deliver solid service. Would recommend!

This grill store offered a great selection of high-quality items, from grills and accessories to marinades and spices, making it a one-stop-shop for all of my grilling needs, and the staff was knowledgeable and helpful in assisting me with my purchase.

Bought this for my mum and she loves it!!! instant heat for
Very pleased with my radiator it’s stylish and very efficient ❤️

I am a retired Corgi gas engineer, my boiler is a potterton diplomat 80btu fitted in 1980, last February 2024 it stopped working after running for about 6yrs without any problems. I ordered 2 HA386 replacement thermocouples
and fitted one, it worked until Christmas eve so I replaced it with the 2nd one which failed this morning, total cost was £12.68

This morning the day after my review I received a telephone call from Alan at Hamiltons, His company was very concerned about my problem to the extent that they had decided to refund the cost of my purchase, for which I am very grateful.
This is obviously a company that strides to please all of its customers -- FIRST CLASS.

Customer service is excellent.
Product arrived quickly and is exactly as seen in advertisement and what I wanted.

Super polite and professional customer service always! :)

We have used Hamilton gas products several times.

Good product at a very competitive price. Arrived next working day. Will come back again when more kit required

Bought a small adjustable gas regulator and hose , very pleased with both products

Good communications. Very prompt despatch and delivery.

Ordered fire online and payment was shown as rejected on website so rang and placed order via phone, the company confirmed a glitch had prevented payment
Following day checked account and 2 payments had been taken for one item , this company cancelled the order when they saw a double order but didn’t bother informing me.
Be wary when ordering online through this lot.

Items arrived very quickly, I purchased a provence cream portable gas fire.Transaction was really easy. Thank you for an excellent service.

Purchased from HGP, 2 complete sets of LPG pigtails, their service was 2nd to none, I have always found this firm to be the best to purchase from, price wise it’s the best and the staff are always helpful, should you have a query regarding your order they will get it sorted. Nothing to find fault with, would recommend and will definitely use again, thanks Hamilton Gas Products, you are the best.

I am still waiting for my Anton probe, ordered over 2 weeks ago and no communication towards tracking or a link. Just told it will be here and obviously it is not. Terrible company

I had a great experience buying from Hamilton it was fast and I couldn’t have been more pleased , I’ll be using them again , thankyou

Bought a testo gas analyser off this company a year ago , less then a year in the analyser gave trouble wrong readings , sent it back for calibration, and it came back the same way , sent it back again , and it came back again calibrated, but that's just correcting values on the device not testing it for faults , and it has faults it is my third Testo 327-1 so i know the machine , so between sending it from southern Ireland to Hamilton gas 3 times I'm nowhere, just left with a faulty analyser, they seem reluctant to send it to Testo as it's under warranty, and told me it's water in the probe of the machine, and to dry it after every use , am a qualified plumber with 30 years experience and that's just bull , avoid buying off them at all costs

bought a heater which malfunctioned and they refused to honour eu warranty periods saying they dispatched the goods from NI which is not covered by this and pointed me their terms and conditions , absolute cowboy operation.

AVOID !!! I wish I'd read the reviews before I got involved with this lot. They sold me a faulty heater and, when I returned it, they disputed the fact it was faulty and charged me a fee anyway.Luckily, I discovered two relatives who were planning to purchase from Hamilton and I warned them off so it cost Hamilton more than they got from me. But still .... stay well away from this company !!!!

Amazing products! amazing quality and great service

One star is being generous. The new calor gas heater I purchased on 25/10/23 will not light I was advised it was Oxygen depletion and to return it boxed and they will repair it and send it back or if no fault found they will send it back anyway and I will have to pay for collection and redelivery (DPD fee). I explained to (Sam) that the original packaging had been discarded and asked that I be sent a suitable box to return it. Sam spoke to his manager and then informed me that his view was that I had to find a box. I further explained there could be a statement on the box ‘To Retain it for warranty purposes’- The purchase from Hamiltons was good but aftercare was poor. I purchase a gas heater annually, to avoid servicing cost but will not use this company again.

Not a good experience. Company at fault but didn’t seem to think it really mattered. Have to wait until replacement part arrives. Totally unacceptable.
Better buying from a local stockist who can give full demonstration and provide hands on assistance should any further help be required. A classic example of online purchasing.