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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Baby Framers I finally decided to go for hair extensions for the fisrt time and I am so glad I chose Baby Framers. My hair is quite thin at the front and these made such a difference for my confidenc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've not ordered yet however I wrote for a colour match on WhatsApp customer services replied to both of my messages almost straight away with recommendations. Im aware its a small company and i'm a h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I can’t really rate the quality of the product yet as I’m just trying samples to find the best colour match, but I used their WhatsApp chat to ask what shade would be best for me and so far they seem... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Absolutely lovely extensions, best company I’ve ever used and I’ve tried them all, I got face framers in smoke and can wear them high up near the parting without showing through My only very slight... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de extensões para cabelo
  2. Fornecedor de produtos de beleza
  3. Grossista de produtos de beleza
  4. Loja de produtos para cabelo
  5. Loja de cosmética

Escrito pela empresa

gee is a multi-award-winning brand, established in 2013, born from a simple frustration: seamless, lightweight, and undetectable hair extensions didn’t exist, so we created them. Driven by a passion for helping people feel confident, we developed the first of its kind: human hair extensions that blend naturally, feel weightless, and remain undetectable. Our mission is simple: to offer natural-looking, premium hair extensions that are easy to wear and designed to last. Trusted by professionals, loved by clients, and recognised across the industry, gee is committed to helping you achieve a great hair day, every day.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 97% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing customer service - really helped me a lot.

I haven’t ordered my hair extensions yet, but I’ve been chatting via WhatsApp with the Gee Hair team and they’ve been so kind supporting me with the right shade choice, the right products for my specific situation and giving me loads of info. Really appreciate the help. I’m going to order now - excited for my new hair solution!

19 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Lucie,

Thank you for your lovely review, we are so pleased to hear that you felt supported while choosing your shade and the best product for your hair. It’s important to us that you feel confident before placing your order, and we’re glad the guidance has been helpful.

We’re excited for you to receive your new set, and if you need any support once it arrives, we’re always happy to help.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Absolutely wonderful product

I’ve worn all sorts of hair extensions for 20 years and as a woman with fine hair never found something I loved…until now. It’s the perfect little something extra that doesn’t feel bulky and looks wonderfully natural. The colour blends are beautiful too. Order #23164

4 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Hannah,

Thank you for your lovely review, we are so pleased the light weight and natural blend of our products work well with your hair, and that the colour match met your expectations. We are proud to have created a range of products to suit all hair types, and are glad to have achieved this with you. Thank you for your continued support.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Beautiful product

Beautiful product
Love the quality, easy ordering and delivery! Order #22879

11 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Akash,

Thank you for your lovely review, we are so pleased to hear you love the quality of our products, and found the ordering and delivery process smooth. It means a lot to know everything met your expectations. Thank you for your continued support of gee.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Absolute game changer

Absolute game changer. Colour was perfect, so easy to fit. I’ve been on a long journey trying to find something like this and I had nearly given up, so thank you geehair very much

9 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hello,

Thank you for your lovely review, we are so glad to hear you have found the perfect match for your hair. A seamless colour blend and easy application are key to that natural finish, and it is great to know we have succeeded with this. Thank you for your continued support.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

I have a few different tones in my hair…

I have a few different tones in my hair at the moment so I wanted some advice on what colour would be best. The colour matching provided was very efficient really helped! I will placing my order very shortly!

16 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Yarna,

Thank you for your lovely review, we are so glad our Colour Matching Service was helpful, especially when your hair has a few different tones to consider. Finding the right shade can make all the difference to how naturally the extensions blend.

We can't wait to hear your feedback, and thank you for your continued support.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Surprisingly effective and natural looking

I didn't expect such a small amount of hair to make such a difference. I have a long bob and 11.5" baby framers were perfect to add volume to the front. Gorgeous quality hair and very secure once clipped in properly. I'm converted to clip in hair! Order #22713

13 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Jill,

Thank you for your lovely review, it's great to hear how well our Baby Framers work with your long bob, and that they gave you the extra desired volume. Our Baby Framers have been designed to provide soft volume around the face, so it’s great to know it made such a difference for you.

We’re also pleased you’re enjoying the quality of the hair and that the clips feel secure once in place. Thank you for your continued support.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Face framers extension

Face framers extension
💯 excellent product, easy to clip in and style, makes such a difference as my hair is really fine at the front, either side. Order #21661

12 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Alison,

Thank you for your lovely review, we so glad the Face Framers worked well for you. They were designed to add subtle fullness around the front of your hair, so it’s great to know they made a noticeable difference and felt easy to clip in and style.

If you ever need guidance with blending, styling, or choosing shades for future orders, we are always here to help. Thank you again for choosing gee.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Customer service

Great experience with Gee Hair Extensions! The conversation was smooth and communication was very helpful. I needed to exchange a pair of hair extensions, and the process was handled easily and professionally. Thank you for the great customer service!

5 de fevereiro de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Laura,

Thank you for your lovely review, we are so glad that the exchange process felt smooth and that our team was able to assist you clearly along the way. Making sure everything is handled simply and professionally is always our goal.

If you ever need guidance with colour, length, or styling in the future, we are always here to help. Thank you again for choosing gee.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Customer service is 5

Customer service is 5
Star!
I had entered the wrong delivery address and panicked and emailed the customer support team who promptly replied and told me they had changed the address and it was all sorted!
Really happy with the fast response and great communication!!

10 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Serene,

Thank you for your lovely review, were are glad our customer support team was able to update your delivery address quickly and put your mind at ease. Fast responses and clear communication are something we always aim to provide.

We appreciate your feedback and hope you enjoy your order. If you ever need assistance in the future, our team is always here to help.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Exchange

Needed to exchange my order as I chose the wrong colour. Joy on customer support was so helpful and quick with the responses and made sure I knew all the right information to be able to get my right colour delivered to me on time. Very happy!

11 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Soph,

Thank you for your lovely review, we are pleased to hear that Joy was able to assist you quickly and make the exchange process clear and straightforward. Choosing the right colour is important, so it’s great to know she could help ensure your correct shade reached you in time.

We appreciate you taking the time to share your experience and are always here if you need any further support.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Customer service impeccable

Customer service impeccable, super easy to reach on Whatsapp and really friendly and helpful too :)

10 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Sophie,

Thank you for taking the time to share your experience we are so pleased to hear that you found our Customer Service Team easy to reach and helpful. Supporting our customers quickly and clearly is always a priority, so it’s lovely to know that came through. Thank you for your continued support.

Kindest,
Support @ gee

Classificada 1 em 5 estrelas

Really disappointed with my recent experience with Gee Hair

This is now my third set of extensions from them. My previous set was great, which is why I ordered again for an upcoming event. Unfortunately, the latest set arrived with visible black dots throughout the hair, up to several centimetres from the ends, making them clearly poor quality and not wearable.

I contacted customer service straight away and sent multiple photos and videos. After several days of back-and-forth while they “reviewed with management”, the resolution offered was a £10 goodwill refund for hair that is clearly not acceptable quality. If I don’t accept the £10, the only other option I was given is to return the hair at my own cost so they can “assess” it, which is frustrating considering the fault was present on arrival and already documented with photos and videos.

I ordered well in advance to avoid stress before my event, but instead I’ve spent days chasing responses and am now less than a week away from the event needing to find replacement extensions last minute because the ones sent are not usable. Very disappointing experience, especially as a returning customer purchasing my third set from the brand.

10 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Rachel,

Thank you for taking the time to share your feedback.

We are sorry to hear that this experience has not met your expectations, particularly as a returning customer. Your enquiry has been responded to directly via email, where we have provided further information regarding the next steps available to resolve the matter.

At present, we are awaiting your reply so that we can proceed accordingly and work towards a suitable resolution for you. Our team remains ready to assist and will prioritise this as soon as we hear back.

We appreciate you bringing this to our attention and look forward to resolving this with you.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Absolutely love it

Absolutely love it! Blends in so well, really impressed. Order #22920

9 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Tabitha,

Thank you for your lovely review, we are thrilled that the extensions blend so well and that you’re happy with the result. Your feedback means a lot to us, and we’re glad we could help you achieve the look you wanted.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Love….

Love….
What a difference this has made to the front of my hair. They’re not detectable at all even in my fine hair. Im so pleased. Thank you.

Order #22628

10 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Julie,

Thank you for your lovely review, we are delighted to hear that the extensions blend seamlessly and have made such a positive difference for you. It’s great to know that even with fine hair, the result feels natural. We appreciate your feedback and are always here to support you with styling or care advice.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Knowledgeable

Knowledgeable. Friendly. Answered all my questions and helped me to arrive at a decision. Just facts, no pushy sales at all. Great service! Product seems to be great quality as well.

9 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hello,

Thank you for your lovely review, we are so glad that you felt supported in making the right decision and that the guidance you received was helpful and clear. Our team always aims to provide honest advice so you can choose what works best for you.

It’s also lovely to hear your first impression of the hair quality has been a positive one. If you ever need support with styling, care, or choosing your next set, we’re always here to help. Thank you again for taking the time to share your experience.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Fantastic service and fantastic…

Fantastic service and fantastic products customer service is the best thanks again

9 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Lynne,

Thank you for your lovely review, we are so glad that you had a positive experience with both our products and customer service. Providing reliable support alongside high-quality hair is always our aim.

We appreciate you taking the time to leave a review and look forward to supporting you again in the future.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Best decision Ive ever purchased!

I ordered the 18" clip in face framers as my hair never seems to grow in length at the sides, when they arrived, I couldnt wait to put them in, they were absolutely perfect in size and colour. I'm so happy with them, they are so comfortable and natural looking that I almost went to bed wearing them. Love, love them! I will never go back to wearing microbead extensions again.

4 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Linda,

Thank you for your lovey review, we are so pleased to hear that the 18" Face Framers were the perfect match for both length and colour.

They are the perfect addition to the front sections of your hair, adding extra volume and length instantly. It’s lovely to hear they feel comfortable and blend naturally with your own hair.

We really appreciate your kind words and are glad they’ve become such a good fit for you.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Great online customer service

Great online customer service. Handy WhatsApp messaging service there to promptly answer any questions regarding shade, type of extensions and length. I sent over a few clear images of my current hair colour/length and they quickly recommended a shade for me along with sending me links to helpful video clips as to the different lengths/wefts etc available. hopefully the product is just as good when it arrives 😊. Great price too!

3 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Kate,

Thank you so much for your lovely review, we are delighted to hear that our WhatsApp service was helpful and that the team could guide you confidently on shade, length and type. Choosing extensions should feel simple and supported, so it’s lovely to know the videos and personalised recommendations made that process easier for you.

We can’t wait for your order to arrive and for you to experience the quality for yourself. Thank you for your continued support of our brand.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

Amazing extensions

I have just bought these for the first time as my hair is fine and looks thin. The quality is fantastic, they clip in very easily and look fantastic just as advertised. I suggest ordering the samples first to get the exact colour you want. Highly recommend. Order #22363

25 de fevereiro de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Sue,

Thank you for your lovely review, we are so pleased to hear the extensions have helped provide the desired volume.

Creating lightweight pieces that blend naturally and clip in with ease is exactly what we set out to do, so it’s great to know they’ve met your expectations. Thank you for your recommendation and for choosing gee.

Kindest,
Support @ gee

Classificada 5 em 5 estrelas

The best extensions

The best extensions. I always get multiweft and it’s so discreet! Order #20997

1 de março de 2026
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Anastasia,

Thank you for your lovely review, we are delighted you are loving your Multiway Weft. It’s designed to give that fuller look while remaining beautifully discreet, so it’s lovely to hear it’s working so well for you. Thank you for choosing us again.

Kindest,
Support @ gee

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