Geeowl Opiniões 

Resposta da Geeowl

6/03/2025

That’s awesome! Hope your brother loves it 🎉 You've truly made our day. We’ve sent a little gift your way as a token of appreciation—please check your email for more details. We’re so glad to have been able to assist you!

Resposta da Geeowl

Actualizada a 10/02/2025

Dear Linda,

Thank you for reaching out, and we sincerely apologize for any inconvenience you’ve experienced with our store. To help us assist you better, please send an email detailing your concerns to contact@support.geeowl.com with the subject line "Trustpilot/Linda." Alternatively, you can get in touch with us through our contact page here: https://geeowl.com/contact-us/.

We truly apologize for the inconvenience caused, and we look forward to resolving this matter for you as soon as possible.

Best regards,
Emilia from Geeowl

Update: Hi Linda,

We've been reaching out to assist you, but we haven’t received a response till now. We want to make sure we resolve this for you as soon as possible.

Could you please check your emails or reply to our request on Trustpilot? This will help us assist you promptly.

Looking forward to your response.

Resposta da Geeowl

8/01/2025

Hi Michael,

We’re so sorry to hear that you’re unhappy with your experience. We truly value your feedback and would like to explain what happened to clear up any confusion.

The design you selected during checkout was Design No. 1, and this was reflected in the preview link provided during your purchase. Our confirmation email also includes this link so that you can double-check your order details. If there are any concerns, we’re always happy to assist or make changes if you reach out right after placing your order.

As we didn’t receive any updates or requests from you, your order was processed exactly as requested at checkout.

We’ve done our best to assist you, and we kindly ask that you review our previous messages for clarification. If there’s anything further we can do to make this right, please don’t hesitate to let us know—we’re here to help and truly appreciate your understanding.

Thank you again for reaching out, and we hope to resolve this for you soon.

Best regards,

Resposta da Geeowl

6/01/2025

Thank you so much for your lovely message! We're thrilled to hear your boys loved the clogs and enjoyed seeing their names and football numbers on them. It means a lot to us that you’re happy with the quality and design.

We look forward to creating more personalized items for you in the future!

Resposta da Geeowl

18/12/2024

Merci beaucoup ! Vous nous avez vraiment fait passer une agréable journée. Nous vous avons envoyé un petit cadeau en guise de remerciement. Veuillez consulter votre boîte mail pour plus de détails. Nous sommes ravis d'avoir pu vous aider !

Resposta da Geeowl

18/11/2024

Thank you so much! You've truly made our day. We’ve sent a little gift your way as a token of appreciation—please check your email for more details. We’re so glad to have been able to assist you!

Resposta da Geeowl

18/11/2024

Hi Bernd,

Thank you so much for your kind words! You've truly made our day. We’ve sent a little gift your way as a token of appreciation—please check your email for more details.

Greetings from our team, and we hope to serve you again soon!

Resposta da Geeowl

11/11/2024

Hello Rüdiger

Thank you so much for your kind words! We're thrilled to hear that you're happy with the personalized products and the delivery experience. We truly appreciate your feedback and look forward to serving you again in the future! We've also left a special gift for you—please check your email!

Resposta da Geeowl

6/11/2024

Hi Laura,

Thank you so much for your wonderful feedback! We're thrilled to hear your hubby loves his new hat!

Your continued support means the world to us, and we’re delighted to have you as a loyal customer. We’ll keep working hard to provide excellent service and products you love. If there’s anything else we can assist you with, don’t hesitate to reach out!

Warm regards,
Geeowl

Resposta da Geeowl

31/10/2024

Cher Pierre Therrien,

Merci beaucoup pour votre merveilleux retour ! Nous sommes ravis d'apprendre que notre service et votre coque de téléphone ont dépassé vos attentes. Si vous avez besoin de quoi que ce soit à l'avenir, n'hésitez pas à nous contacter. Profitez de votre nouvelle coque ! 😊

Resposta da Geeowl

31/10/2024

Hi Karen,

Thank you so much for your kind words—you really made our day! 😊 Please send us an email with the subject line "Trustpilot by Karen Ganote," and we’d love to send you a small gift as a token of our appreciation.

Thanks again and hope to hear from you soon

Best regards,

Resposta da Geeowl

11/10/2024

Hi Janey,

Thank you so much for your kind words—you really made our day! 😊 Please send us an email with the subject line "Trustpilot by Janey Smego Snyder," and we’d love to send you a small gift as a token of our appreciation.

Thanks again and hope to hear from you soon

Best regards,

Resposta da Geeowl

Actualizada a 8/10/2024

Dear Erin,

We sincerely apologize for the inconvenience you've experienced. We understand your frustration regarding the sizing issue. However, we want to clarify that we provide detailed size charts for all our products and advise customers to review them before making a purchase. Our size charts are designed to provide detailed measurements to help customers choose the best fit. Furthermore, kindly be noted that EU size is shown clearly on the drop down list while choosing the size chart, assisting our customers' convenience. The order was processed based on the information you provided, and we strive to ensure accuracy in our sizing.

We have reached out to you via email to assist you further and address your concerns. Thank you for your understanding.

Best regard,

Resposta da Geeowl

2/10/2024

Hi Rob,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you loved the craftsmanship and had a great experience with us. It’s always a pleasure to know that our efforts are appreciated.

We look forward to serving you again, and thank you for recommending us!

Best regards,
Geeowl

Resposta da Geeowl

25/09/2024

Hi Mr. Sly,

Wow, your message brought tears of joy to our eyes! We are beyond grateful for your kind words and the trust you’ve placed in us. It means the world to know that our unique designs and dedication to customer service have brought happiness to you and your family.

We’re so thrilled that both of your sons loved their personalized gifts. Moments like these remind us why we do what we do! Your words bring us the strength and motivation to create meaningful products and provide the best service possible.

Thank you for being such an amazing customer and for sharing your story with us. We wish you and your family all the best and look forward to creating more special memories together.

With love and gratitude,
The Geeowl Team 💕🎶

Resposta da Geeowl

18/09/2024

Hi Sharon,

Thank you so much for your kind words! We’re thrilled to hear that your order arrived on time and that the recipient loved the cap. We all wished the best for the special date

As a token of our appreciation, we’ve sent you a small gift – please check your email for more details.

Thanks again for your support, and we look forward to serving you again in the future!

Best regards,