The lights are great, and the customer service is awesome. I needed them to come out twice to fix some wind damage done to the tracks, and they did it fast and professionally without charge. The ligh... Ver mais
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The lights are great, and the customer service is awesome. I needed them to come out twice to fix some wind damage done to the tracks, and they did it fast and professionally without charge. The ligh... Ver mais
A empresa respondeu
Post-sales service is awesome! Gemstone installed our system in 2019 and I just discovered this weekend that one of the lighting sections had become loose from the eave - we have had some wicked wind... Ver mais
A empresa respondeu
Jason and his crew installed our lights in less than a day and man they look great. I have had a few hiccups with the system since it was installed, but It has only taken a phone call or a text messa... Ver mais
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Love how there are so many different preset patterns to choose from. It's a little difficult to get true colors when choosing a pattern as the system is somewhat touchy (ie true blue, bright orange).... Ver mais
A empresa respondeu
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170 - 11080 50 St SE, T2C 5T4, Calgary, Canadá
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The team was quick and friendly. They did an excellent job of installing my Gemstone Lights and I couldn't be happier! The app is easy to use and the lights look great!

Resposta da Gemstone Lights
The whole process was easy, from online inquiry to app instruction. We absolutely love them; the hit of the neighborhood.
Installer was great; you’d think our home was built with them from the beginning. No regrets!

Resposta da Gemstone Lights
The lights added great curbside appeal to our house. The app is easy to use and provides endless options. Look forward to enjoying for many years with a great warranty included.

Resposta da Gemstone Lights
From quote to installation, my experience was nothing but professional. This product is fantastic! The quality is amazing, they can colour match any soffit colours for a seamless installation. All wiring is hidden and paired with the new hub2 controllers, you have endless options. LED's are so bright, I had to dim them a bit. At 100% brightness, my whole front yard was illuminated. The app is easy to use and I love the pre-determined patterns for all kinds of events. You can take a deep dive and customized your own patterns, set timers and share with the world. It's the lighting system you didn't know you needed.

Resposta da Gemstone Lights
The install team is great. They worked fast and cleaned up after they were done. The lead installer sat with us and answered all our questions and was very thorough showing us how the program worked.

Resposta da Gemstone Lights
It’s only been a few weeks since installation and we are very satisfied with the installation and as important the look. We like the fact that the fixtures are barely visible when off and very visible when on. The app is easy to use and the array of color combinations are almost limitless. Cars are stopping frequently in front of our house to take a look. GREAT LOOK!!

Resposta da Gemstone Lights
The dealer (Avalan) is very accommodating and did a good job from sales staff and technicians. We also like the new hub controller. It’s fantastic.

Resposta da Gemstone Lights
I do love the lights we did have one issues that I thought was a controller but when the tech got out found a bad connection to the controller I love that I can set pretty much everything on it still learning a few things but it is great

Resposta da Gemstone Lights
First the contractor, Josh, from Bright Scapes Contracting, was fantastic. Did a great job and was very particular on place of the tracks and the electrical box. Showed my how to use the app etc.
And the lights themselves are great. Not to mention my husband does not have to put up lights anymore!

Resposta da Gemstone Lights
the service ease of contact with Rooham electric help with app and the look of lights both when on and off very proffesional

Resposta da Gemstone Lights
Love our Gemstone lights! Not only are they beautiful, the track is hidden from view and the light combinations are endless. They are bright and festive and can be used year round for all holidays. No more climbing on tall ladders to decorate!

Resposta da Gemstone Lights
Our lights went up in 5 hours. They are beautiful. Love all the options.

Resposta da Gemstone Lights
Customer service is great. Lights are fun and beautiful. 4 stars because I find it difficult to maneuver through and find different patterns. Some of the patterns seem the same. Maybe I just need more practice

Resposta da Gemstone Lights
Installers did great job and answered all my questions. Got me setup and product looks great.

Resposta da Gemstone Lights
The professional installation was great. The lights and it’s accompanying App are really good. Easy to configure the lighting and its selection.

Resposta da Gemstone Lights
We did a lot of research before purchasing Gemstone. They look great and the installers were great. They look fantastic!

Resposta da Gemstone Lights
The installation company (RBO Technology) is great

Resposta da Gemstone Lights
So happy with my new track lights. Best investment ever. Makes my old house look new again and radient. Wish I did it sooner. All those years of dealing with getting up on ladder in the cold and light strings never working. Avalan Communication and Gemstone offer amazing responsive customer service. So very happy with my supplier choice. Can’t recommend it enough.

Resposta da Gemstone Lights
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