Geneve - Relojes y Joyas de Lujo Opiniões 

464
•
TrustScore: 5 em 5

4,9

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We recently have been visiting the Geneve 1989 boutique during our stay in Gran Canaria and were impressed by the kindness and professionalism of the team. The genuine feedback and help on selecting t... Ver mais

Classificada 5 em 5 estrelas

Ich war zunächst recht skeptisch eine relativ hochpreisige Uhr via Internet zu bestellen. Aber hier war ich gut aufgehoben, mehrsprachiges Personal und immer eine sofortige Antwort auf meine Frage... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Immaculate service. Perfect communication. All the promises (re. time of delivery, etc.) kept. A real joy. I highly recommend. And do not look for alternatives as far as buying “Relojes y Joyas de Luj... Ver mais

Classificada 5 em 5 estrelas

Ich bin im Internet über die Angebote von Geneve Company aufmerksam geworden. Die Kontaktaufnahme über den Chat war sehr einfach und freundlich. Etwas umständlich war die Erstellung eines Kundenkontos... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Relojoaria
  2. também em
  3. Ourivesaria

Escrito pela empresa

We are the Official Retailer of fine watchmaking and jewelry brands in Gran Canaria, Canary Islands. Hard determination and effort have lead to warm relations with the top Swiss watch firms, helping us to create a community of loyal clients and friends, as well as prioritising their feedback. Launched in 1989, our main mission is to offer a personalised and memorable experience by providing all the comforts and guidance to choose your ideal timepiece. Our team of watches and jewellery experts has grown together with Geneve Company throughout these 35 years, making them the company´s most important resource. You can visit our site, www.genevecompany.com, to view our product list and contact with our Team Experts for any further assistance.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

464 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(464)

6 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Ich konnte das Ladengeschäft auf Gran…

Ich konnte das Ladengeschäft auf Gran Canaria bereits einige Male besuchen. Und habe auch einige Käufe dort getätigt. Der Service war jedes Mal hervorragend, und ich kann das Geschäft nur empfehlen.

27 de abril de 2021
Opinião espontânea
logótipo da Geneve - Relojes y Joyas de Lujo

Resposta da Geneve - Relojes y Joyas de Lujo

Vielen Dank, Herr. Leichsenring dass Sie sich die Zeit genommen haben, uns eine so schöne Bewertung zu hinterlassen. Wir freuen uns auf Ihren nächsten Besuch bei uns!
Freundliche Grüße,
Geneve Team

Classificada 3 em 5 estrelas

Initially Disappointed; Now Neutral

Initially Disappointed; Now Neutral. I found the Montblanc pen I was interested in; reviewed the online photos to ensure it was exactly what I wanted; then emailed to confirm details BEFORE buying. Ordered the pen online which had NO selection for color, assuming what was pictured in the photo was what I was buying. When the pen arrived, it was a different color; not what I believed I had ordered. I requested return instructions of this $515 USD pen and was told I would be responsible for the cost of the return from the US, even if Geneve made the return arrangements with DHL; a cost which was approximately $125 USD. I am appalled and disappointed that Geneve falsely advertised a product and then charged the customer for the return of a product. I will not do business with them again.

UPDATE: Following the posting of the review above, Geneve contacted me and offered to reorder the correct writing instrument with appropriate accommodation for shipping, or a refund of the return shipping charges. I opted for the refund of shipping charges. While I appreciate the offer to make things right, it should have been handled correctly the first time and not after I gave a poor review. I have changed my rating from 1-star to a neutral rating of 3-stars.

23 de abril de 2021
logótipo da Geneve - Relojes y Joyas de Lujo

Resposta da Geneve - Relojes y Joyas de Lujo

We always aim to deliver a memorable experience at Geneve. We are gutted when we miss the mark! Thank you for taking the time to bring this to our attention. We will use the feedback to further improve and ensure this doesn’t happen again.
Friendly regards,
Geneve Team

Classificada 5 em 5 estrelas

1st class customer service

1st class customer service. Very pleased and would definitely recommend 😊

21 de abril de 2021
logótipo da Geneve - Relojes y Joyas de Lujo

Resposta da Geneve - Relojes y Joyas de Lujo

Thanks for the positive review, Mrs Towe! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope we can be helpful in the future.
Warmest Regards,
Geneve Team

Classificada 4 em 5 estrelas

Sain kellon sovitusti mutta palvelu oli…

Sain kellon sovitusti mutta palvelu oli hieman espanjalaista eli hitaahkoa suomalaiseen verkkokauppaan nähden mutta kyselyihin vastattiin aina ja homma toimi.
I got the watch as agreed but delivery was a bit spanish (slow) compared to Finnish web stores but there were direct and polite responses to my queries and now I have really nice Oris in Finland. Tx

19 de março de 2021
Classificada 5 em 5 estrelas

A store you want to come back to

Fantastic service by the two gentlemen in Geneve store in Maspalomas (the closest one to Faro de Maspalomas). Sanju went above and beyond to make sure that my satisfaction as a customer was at the top. I've done 2 purchases one in the store where Sanju works and another one in the other Geneve store in Maspalomas and Sanju even helped me out with the issue I had with my purchase in the other store where they said they couldn't helped. Sales people like Sanju and his colleague makes people return! Thank you for the exceptional service and I'm really enjoying my purchase :)

16 de março de 2021
Opinião espontânea

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