We recently have been visiting the Geneve 1989 boutique during our stay in Gran Canaria and were impressed by the kindness and professionalism of the team. The genuine feedback and help on selecting t... Ver mais
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Leia as opiniões dos outros
Ich war zunächst recht skeptisch eine relativ hochpreisige Uhr via Internet zu bestellen. Aber hier war ich gut aufgehoben, mehrsprachiges Personal und immer eine sofortige Antwort auf meine Frage... Ver mais
A empresa respondeu
Immaculate service. Perfect communication. All the promises (re. time of delivery, etc.) kept. A real joy. I highly recommend. And do not look for alternatives as far as buying “Relojes y Joyas de Luj... Ver mais
Ich bin im Internet über die Angebote von Geneve Company aufmerksam geworden. Die Kontaktaufnahme über den Chat war sehr einfach und freundlich. Etwas umständlich war die Erstellung eines Kundenkontos... Ver mais
A empresa respondeu
Informações sobre a empresa
- Relojoaria
- também em
- Ourivesaria
Escrito pela empresa
We are the Official Retailer of fine watchmaking and jewelry brands in Gran Canaria, Canary Islands. Hard determination and effort have lead to warm relations with the top Swiss watch firms, helping us to create a community of loyal clients and friends, as well as prioritising their feedback. Launched in 1989, our main mission is to offer a personalised and memorable experience by providing all the comforts and guidance to choose your ideal timepiece. Our team of watches and jewellery experts has grown together with Geneve Company throughout these 35 years, making them the company´s most important resource. You can visit our site, www.genevecompany.com, to view our product list and contact with our Team Experts for any further assistance.
Informações de contacto
Boulevard Faro Shopping Center, 35100, Canary Islands, Espanha
- 673896034
- clientcare@genevecompany.com
- genevecompany.com
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Como esta empresa usa o Trustpilot
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Ich konnte das Ladengeschäft auf Gran…
Ich konnte das Ladengeschäft auf Gran Canaria bereits einige Male besuchen. Und habe auch einige Käufe dort getätigt. Der Service war jedes Mal hervorragend, und ich kann das Geschäft nur empfehlen.

Resposta da Geneve - Relojes y Joyas de Lujo
Initially Disappointed; Now Neutral
Initially Disappointed; Now Neutral. I found the Montblanc pen I was interested in; reviewed the online photos to ensure it was exactly what I wanted; then emailed to confirm details BEFORE buying. Ordered the pen online which had NO selection for color, assuming what was pictured in the photo was what I was buying. When the pen arrived, it was a different color; not what I believed I had ordered. I requested return instructions of this $515 USD pen and was told I would be responsible for the cost of the return from the US, even if Geneve made the return arrangements with DHL; a cost which was approximately $125 USD. I am appalled and disappointed that Geneve falsely advertised a product and then charged the customer for the return of a product. I will not do business with them again.
UPDATE: Following the posting of the review above, Geneve contacted me and offered to reorder the correct writing instrument with appropriate accommodation for shipping, or a refund of the return shipping charges. I opted for the refund of shipping charges. While I appreciate the offer to make things right, it should have been handled correctly the first time and not after I gave a poor review. I have changed my rating from 1-star to a neutral rating of 3-stars.

Resposta da Geneve - Relojes y Joyas de Lujo
1st class customer service
1st class customer service. Very pleased and would definitely recommend 😊

Resposta da Geneve - Relojes y Joyas de Lujo
Muy bonitos gracias
Las joyas son hermosas,variedad de…
Las joyas son hermosas,variedad de productos y un trato 100% confiable. Excelente atención al cliente.
Great service and responsiveness
Sain kellon sovitusti mutta palvelu oli…
Sain kellon sovitusti mutta palvelu oli hieman espanjalaista eli hitaahkoa suomalaiseen verkkokauppaan nähden mutta kyselyihin vastattiin aina ja homma toimi.
I got the watch as agreed but delivery was a bit spanish (slow) compared to Finnish web stores but there were direct and polite responses to my queries and now I have really nice Oris in Finland. Tx
Correct en vriendelijk....super service
Trato inmejorable
Trato inmejorable. He sido atendido por Kumar y ha sido muy atento y profesional. Recomiendo Geneve Faro Maspalomas al 100%.
A store you want to come back to
Fantastic service by the two gentlemen in Geneve store in Maspalomas (the closest one to Faro de Maspalomas). Sanju went above and beyond to make sure that my satisfaction as a customer was at the top. I've done 2 purchases one in the store where Sanju works and another one in the other Geneve store in Maspalomas and Sanju even helped me out with the issue I had with my purchase in the other store where they said they couldn't helped. Sales people like Sanju and his colleague makes people return! Thank you for the exceptional service and I'm really enjoying my purchase :)
Quiero saber mas de esta aplicacion mas…
Quiero saber mas de esta aplicacion mas detalled me a llamafo la atencion y quiero que lo sepan ( soy pobre)
Me encanta son espectaculares
Asesoran muy bien
Asesoran muy bien. Al menos la persona que me atendió a mi.
Las joyas se ven hermosas
Me encanta su acesorios y el pedido e…
Me encanta su acesorios y el pedido e llego bien
Es una empresa con muy buenos productos…
Es una empresa con muy buenos productos garantizados y muy hermosos muy recomendable.
Me encantan sus accesorios
Me encantan sus accesorios, son lo máximo
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