We can’t say enough good things about George & Willy! The quality of their products is second to none – beautifully designed, durable, and always a joy to use. What keeps us coming back, though, is th... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We can’t say enough good things about George & Willy! The quality of their products is second to none – beautifully designed, durable, and always a joy to use. What keeps us coming back, though, is th... Ver mais
A empresa respondeu
Absolutely love these signs! I ordered three George & Willy signs for my restaurant, and every single one looks amazing. The quality is top-notch — sturdy, well-made, and beautifully designed. You ca... Ver mais
A empresa respondeu
George & Willy is everything we’ve ever wanted for our business! Their products are extremely high quality and gorgeous plus their team is responsive, helpful and fantastic to work with. I would recom... Ver mais
The team at George & Willy reached out asking for feedback on one of their products, which I really appreciated. During that conversation, I mentioned an issue I was having with a different item... Ver mais
A empresa respondeu
George & Willy create Signage, Letter Boards and Menus, and a range of display solutions and life tools for businesses and homes around the world.
Nova Zelândia
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service when there is a high priority delivery. Very much on schedule and appreciated.

Resposta da George & Willy
We ordered multiple things from George & Willy, and we appreciate the quality and the unique designs, absolutely in love with everything. My only complain, and I hope they will fix it, with the menu boards, you don’t get enough letters. They are expensive products, so I would expect not to have this issue. And to order more letters, you need to buy another set, and we paid $80 for that, and still we ran out of A’s. So I would say, give customers the options to buy the letters they need, or add more vowels to the set. You can’t give same amount of A’s as the other letters.

Resposta da George & Willy
excellent customer service and beautiful products

Resposta da George & Willy
As well as having exactly what I needed, George & Willy delivered ! The package came quickly, was BEAUTIFULLY presented and so much fun to open !! I also appreciated that the packaging was very earth friendly.
The product is fantastic and I will definitely be buying from them in the future.

Resposta da George & Willy
My experience was not just great, it was extraordinary.
I purchased a lovely lit round sign and added graphics. When attempting to professionally mount and hard wire, it failed to light. I contacted customer service and requested a replacement of the light strip and plug. I received immediate help via text and soon was booted up to Rosie who offered a complete sign replacement.
Lastly, an email followed from Will ,checking the resolution of my issue.
I give George and Willy 5 stars and honestly the best customer service I ever experienced. *
***Thank you****

Resposta da George & Willy
Rosie was absolutely awesome. Some of the best customer service I have ever experienced! Will always support this business

Resposta da George & Willy
I couldn’t be happier with the Wall Mounted Drying Rack from George & Willy. The design is simple, elegant, and fits seamlessly into my space—both functional and beautiful without being intrusive. It’s clear that a lot of thought went into creating something that’s not just practical but also a pleasure to look at every day.
From ordering to installation, the team was incredibly responsive and helpful. It made the entire experience even more enjoyable.
Highly recommend this product if you’re looking for a clean, minimalist solution that doesn’t compromise on quality or aesthetics.

Resposta da George & Willy
We can’t say enough good things about George & Willy! The quality of their products is second to none – beautifully designed, durable, and always a joy to use. What keeps us coming back, though, is the incredible customer service. The team is consistently kind, helpful, and quick to respond. Huge thanks to Rosie for always going above and beyond – she’s an absolute star. Highly recommend!

Resposta da George & Willy
I highly recommend George & Willy. The reason is I forgot to include my apt number, and UPS could not found my address and UPS returned my product that I am aware after the fact. I emailed the information to the support team it was late time, and I was not sure they are open, or they will reply to me same day but in a minute later I send my email, they replied to me and comfort me regarding my shipment. That was amazing and very lovely gesture and customer service pleasure. I loved the company and with quick and kind respond, they really got me. Thanks, and regards.

Resposta da George & Willy
Great products
Fast service
Amazing customer service

Resposta da George & Willy
Ordered a large store sign. High price does not equal high quality. Powder coating is very easily scratched and damaged.
Response to G&W:
Thanks for the 30% off offer, but why would I spend more money on your low quality products? Especially seeing first hand how you do business. The lightweight aluminum sign slid on a cylinder block that it was propped up against under its own weight and that was somehow enough to create two deep gouges in the powder coating. You can pretend like you’re a poor small business, but really you just take advantage of them. There’s a reason their reviews are great here. Not surprised, they have a monopoly on designer signs, so why would they bother.

Resposta da George & Willy
Unreliable delivery date. On the website I paid for 3/4 business day delivery. I now have received an email that the delivery date is a week later.

Resposta da George & Willy
Edit: The company have kindly offered to replace the product free of charge, after a series of emails and this review. The products themselves are good quality even if the box is not usable - little disappointed in the customer service but happy with the outcome in the end.
Ordered the small pricing signs and they came in a little tin box to carry them around in. Perfect for markets! But the signs don’t fit in the box and the box burst open on my way to a market. Lost about half the signs. They said a piece of tape works to keep the box closed - why are you selling products you know are faulty? They offered me a discount off another box but didn’t offer to remedy the actual problem of the first box or provide a replacement. Super disappointing given I paid extra money to support a local brand rather than get the much cheaper options from other sites. Really bad customer service given I would’ve purchased many of their other displays in the future for my store, but if you can’t endorse your own product then I won’t be returning to the store, and others shouldn’t either.

Resposta da George & Willy
Beautiful sign, nicely packaged and delivered on time! Great job.

Resposta da George & Willy
They charged my card twice snd begrudgingly agreed to a return at my cost. I contacted seconds after I saw the double order and they said they were away for the weekend. They shipped it anyway!! Not ready for e-commerce.

Resposta da George & Willy
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.