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George Browns Opiniões 

237
•
TrustScore: 4.5 em 5

4,4

Grossista de produtos agrícolas
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Classificada 5 em 5 estrelas

Purchased a Stihl Hsa 26 electric hand held grass and hedge cutter. The stihl arrived very quickly and we protected. Very pleased with the operation of this little cutter and cannot fault George Brown... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Received In Good Condition and been working well. However Requested on Delivery if no one was home to leave with either neighbour, but was left at front door in full view of anyone going past and sh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I visited the Daventry branch this morning to look for a part for our garden strimmer, I didn’t know what it was supposed to look like and only had a photo of the strimmer itself (no model number). T... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchased my Stiga ride on lawnmower from them last month, they delivered it to me within 3 days of purchasing! Brilliant service! Thanks

A empresa respondeu

Informações sobre a empresa

  1. Grossista de produtos agrícolas
  2. Serviço agrícola
  3. Jardim
  4. Serviços de manutenção de solo
  5. Reparação de corta-relvas
  6. Aluguer de maquinaria

Escrito pela empresa

Welcome to George Browns Ltd - specialists in Groundcare, Garden & Agricultural machinery and equipment for six generations. You can find out George Browns stores in five locations, covering Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Oxfordshire, Northamptonshire, North London, Warwickshire and West Midlands.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

237 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 70% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(237)

76 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

Disappointing delivery experience.

Disappointing delivery experience.

The parcel was eventually found, but it took me 4 days to locate it, causing unnecessary stress, frustration, and a significant waste of my precious time.

FedEx used a contractor who was clearly not properly trained: no delivery photograph was taken, and the parcel was not signed for by me.

However, this situation would most likely never have happened if the seller had actually passed on the delivery instructions I provided when placing the order. Instructions are there for a reason — to ensure the parcel reaches the customer correctly and that the customer has a satisfactory experience.

I appreciate that the company sends thousands of parcels, but that is not an excuse for failing to communicate a customer’s delivery instructions. Attention to detail and conscientious service matter, especially when problems arise.

Unfortunately, this experience has not given me confidence in ordering from this seller again.

28 de julho de 2026
Opinião espontânea
logótipo da George Browns

Resposta da George Browns

Hello,

Thank you for taking the time to leave your feedback. We are pleased to hear that you were able to locate your products, although we completely appreciate how frustrating and stressful the situation must have been.

Our couriers are instructed to obtain a signature upon delivery wherever possible. Unfortunately, we have seen too many occasions where parcels left unattended outside a property have been stolen or gone missing. Requiring a signature is intended to help protect both our customers and ourselves by providing confirmation that the goods have been received.

Based on the delivery information available to us, we believe the driver left the parcel with reception so that a signature could be obtained, rather than leaving it unattended. This follows our delivery policy, which is outlined in the FAQ section of our Shipping of Goods policy.

We fully understand that this did not result in the experience you expected, and we are sorry for the inconvenience and time it took to locate your parcel. While these procedures are in place to help safeguard deliveries, we also expect our courier partners to communicate clearly where a parcel has been left. Your feedback has been noted and will be shared with the courier to help improve future deliveries.

Thank you again for your feedback.

George Browns CS Team

Classificada 5 em 5 estrelas

No problem with delivery or…

No problem with delivery or correspondence from start to finish, using pressure washer now first class 👍

24 de julho de 2026
logótipo da George Browns

Resposta da George Browns

Thank you for your kind words. Enjoy your new pressure washer :)

Classificada 5 em 5 estrelas

Purchased a Stihl Hsa 26 electric hand…

Purchased a Stihl Hsa 26 electric hand held grass and hedge cutter. The stihl arrived very quickly and we protected. Very pleased with the operation of this little cutter and cannot fault George Browns on their service. Thank you

22 de julho de 2026
logótipo da George Browns

Resposta da George Browns

Thank you for your kind words :) We hope you enjoy your new HSA26!

Classificada 5 em 5 estrelas

Available and good price

Available and good price, delivery was prompt and as described.

17 de julho de 2026
logótipo da George Browns

Resposta da George Browns

Thank you for your kind words. We hope you enjoy your new products :)

Classificada 4 em 5 estrelas

Received In Good Condition and been…

Received In Good Condition and been working well.
However Requested on Delivery if no one was home to leave with either neighbour, but was left at front door in full view of anyone going past and showing Stihl boxing so lucky was not stolen.

15 de julho de 2026
logótipo da George Browns

Resposta da George Browns

Thank you for your kind words. We hope you enjoy your new machine. Our courier partners are very good, however we do rely on them to ensure instructions are followed, and unfortunately we have no control over the individuals.

We are glad your item was received well.

Classificada 5 em 5 estrelas

Purchased my Stiga ride on lawnmower…

Purchased my Stiga ride on lawnmower from them last month, they delivered it to me within 3 days of purchasing! Brilliant service!
Thanks

25 de junho de 2026
Opinião espontânea
logótipo da George Browns

Resposta da George Browns

Thank you for your kind words. We glad you are enjoying your Sitga Ride On :)

Classificada 5 em 5 estrelas

Excellent service and great…

Excellent service and great prices,bought a Stihl combi tool and attachments,happy with it all

29 de junho de 2026
logótipo da George Browns

Resposta da George Browns

Thank you for your kind words, enjoy your new Stihl items :)

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