I ordered these shirts in mid-November (as the first Christmas present I purchased) and based on your processing and shipping time, they should have arrived within a month at most. When I contacted yo... Ver mais
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Leia as opiniões dos outros
BUYER BEWARE!!! This company has to be a foreign company because you don’t get what you ordered and customer service doesn’t return emails!!! I ordered my shirt December 1st, here it is the 17th and... Ver mais
I have to say the quality excellent ordered several t_shirts . When came to the issue of a misprint and a shortage of at_shirt from the same order proven with receipts provided by Gerbera Story as my... Ver mais
A empresa respondeu
I placed an order with this company and I have not received the item even though the tracking link provided says its been delivered. When I emailed the customer services they just say there has been a... Ver mais
Informações sobre a empresa
- Fábrica de t-shirts
- Loja de roupa
- Loja de t-shirts personalizadas
- Loja de estampagem de roupa
- Loja de roupas vintage
- Loja de moda feminina
Escrito pela empresa
Our mission is to inspire every valuable Gerbera Story's customers to embrace their authenticity and feel empowered to send their messages through our personalized products. Your satisfaction and interests are always on top of our priority. We hope that you enjoy our most up-to-date, industry-leading personalized home decor, apparel and meaningful gifts for your special ones!
Informações de contacto
15640 NE Fourth Plain Blvd, 98682, Vancouver, Estados Unidos da América
- info@gerberastory.com
- gerberastory.com
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Overall, pleased with the product
I am giving this business a 4 star because of the customer service. The graphic on my hoodie was too small. I was worried when I could only send an email, however they responded the same day. They continued communication until the problem was solved. My only other complaint would be the buy 3 get 1 free. The site would not let me get the 4th one free.
I give this business 5 stars because…
I give this business 5 stars because even though I didn’t get my item because of a mistake I made, they were kind and patient with me; and was quick to replying back to me whenever I had questions. Customer service was awesome!! I didn’t get the item this time, and they did issue me a refund. Thanks, I’ll try back next year!!
Never showed up
I ordered a poster for my daughter's birthday with plenty of time, it is now 3+ weeks past my daughters birthday and still have not received anything. SO frustrating as they keep saying it is coming and will not offer a refund.
Great Quality
The item was of great quality! It came on time and the customer service was very helpful!
I love my shirt and so do others
I love my shirt and so do others! It came on time and the quality of the shirt is great and comfortable!
Birthday t-shirt
My t-shirt is perfect! I love the details. I haven't wore it yet, but I'm sure I'm gonna get a lot of compliments. I showed my sister a picture of it an she wants one which I'll be buying very soon. Thank you!
This was a first time I shopped here am…
This was a first time I shopped here am very happy with my tees..
I was very satisfied with my experience…
I was very satisfied with my experience with Gerbera Story. I reviewed my order and the image appeared different then what I placed, so I emailed them. The response was very quick with a sample of what my shirts would look like. I was very pleased when they arrived days later! I would definitely use them again!
Great personalized gifts and customer service!
My experience at Gerbera Story was great. I was so glad to find this place for a special gift for my husband’s 60th Birthday. I had an issue with some punctuation in my poster and sent an email to the staff. Their response was prompt and my issue was fixed. Very satisfied with my experience here!
So EXCITED
Omg this 60th birthday is going to be extravagant and elegant with my new personalized shirt.. can’t wait to wear in June. Fast delivery and tracking.
This is a nice looking T-shirt and the…
This is a nice looking T-shirt and the quality seems to be very good. Love it!
I love my tshirt is good quality I will…
I love my tshirt is good quality I will recommend it to everyone is a lot of fun on your birthday and special occasion 😊
Replace misprinted T-Shirt
Replace misprinted T-Shirt
I have to say the quality was excellent
When came to the issue of a misprint and shirt from the same order proven with receipts provided by Gerbera Story as my own receipt ,no action has been taken to correct this issue. Gerbera emailed me stating they would replace corrected t-shirt Wow i need this issue resolved ASAP. My birthday is April 20th

Resposta da Gerbera Story
FABULOUS 56
My order arrived on time and it was a perfect fit and I look forward to buying more of your item.
I never received any times from my…
I never received any times from my second order and no new tracking information for the replacements. Very disappointing and completely dissatisfied. Also you keep asking for a review on merchandise I never received. How can you write a review with no merchandise?

Resposta da Gerbera Story
My family and friends all loved their…
My family and friends all loved their shirts!
PERFECT
Online ordering is always a risk! I was very impressed with the speed, accuracy, and quality of my order! My picture was perfectly replicated. I can't wait to wear it on my birthday!
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