Prompt delivery, accurate descriptions and genuine products. Only complaint is the complicated payment process, why not simply credit card rather than BACS, but would not want to see price increase fo... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Good day! I was a little suspicious about the prices on tobacco because the prices are pretty low comparing to other sites I found, but I took a risk and everything went well: I got both of my orders... Ver mais
A empresa respondeu
Good selection of products all genuine and well packaged for delivery. Customer Service was helpful with a quick response. I opted for next day delivery and received this within 1 working day.... Ver mais
A empresa respondeu
I been long time ago with them It’s good flavour but some times change the taste of the Tabasco I don’t know why I recommend all the people to pay from them
Informações sobre a empresa
Escrito pela empresa
Therese & Georgette UK - Hookah, Shisha & Related Products - Al Fakher, Mazaya, Afzal Flavours Available
Informações de contacto
7 Bell Yard, WC2A 2JR, London, Reino Unido
- 07936806981
- customerservice@gergeswholesaleruk.co.uk
- gergeswholesaler-tobaccoshisha.co.uk
4,7
Excelente
53 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They treat you as very valuable customer
Their online service are easy to navigate and their response are quick and prompt. They are updating you well about your purchase
3 de julho de 2024
I been long time ago with them It’s…
I been long time ago with them It’s good flavour but some times change the taste of the Tabasco I don’t know why I recommend all the people to pay from them
4 de junho de 2024
Fast, reliable, value for money!
I've been ordering from this company for a few years now. Always top service!
27 de maio de 2024
Fast delivery delicious flavour (double…
Fast delivery delicious flavour (double apple)
18 de maio de 2024
Fast delivery
Fast delivery, bought AAA grade double apple, smells pleasant and hopefully tastes as good!
30 de abril de 2024
Opinião espontânea
My order arrived in great condition
My order arrived in great condition, as described and on time. Will definitely order from them again!
22 de janeiro de 2024
Brought from these guys 3 times now
Brought from these guys 3 times now. Everytime has been spot on.
I always buy when i go on holiday and travel through middle east and this is definetly the exact same stuff
31 de julho de 2023
Opinião espontânea
Great service and quick delivery
Great service and quick delivery. Will definitely be using Gerges again.
18 de setembro de 2023
Great quick service
Great quick service. All products delivered as requested. Many thanks.
19 de setembro de 2023
Please be mindful if you think this is…
Please be mindful if you think this is authentic Alfaker packaging is simple black tubs with labels stuck over
8 de setembro de 2023
Opinião espontânea
Resposta da Therese & Georgette UK
Hi,
Thanks for leaving a review. Our handler has informed us that you complained regarding the Al Fakher Original Vanilla 250g. We can guarantee you this is authentic. Our handler said that the one you purchased from Spain is ‘thinner and more finely chopped’.
This can very from batch to batch. Originally Al Fakher is fine thick cut. We understand it may not be what you thought because it’s not finely chopped, however you can’t claim it’s not original because of the labels or because it’s thick.
You can even post a picture of the tobacco and even other customers will verify it to be authentic.
We don’t lie to customers. We have original and unoriginal as stated on the website. We do apologies it may not be what you expected but you can’t claim the product is not genuine with no evidence.
If there’s anything else we can help with please let us know. Ideally we tell customers to speak to us before making any purchases as we can point out things before any transaction is made. We’re convinced that once you try it you will know it’s original.
Thank you.
Great service
Great service, very communicative and shipped the items in a timely manner.
20 de agosto de 2023
Resposta da Therese & Georgette UK
Thank you for leaving a review. We're happy that you liked our products!
Resposta da Therese & Georgette UK
Thanks for leaving this review. we're very happy to have meet you expectations.
Quick and easy
Quick and easy, delivery was fast and the product is genuine
27 de julho de 2023
Opinião espontânea
Resposta da Therese & Georgette UK
thanks for leaving a review. we're very happy they were what you was expecting
Resposta da Therese & Georgette UK
Thanks for leaving a review. we're happy that you enjoyed our products
Good prices! Good company
Good day!
I was a little suspicious about the prices on tobacco because the prices are pretty low comparing to other sites I found, but I took a risk and everything went well: I got both of my orders (10kg of coils and 1 kg of tobacco) in few days, so I will definetely order here and not anywhere else!
4 de junho de 2023
Resposta da Therese & Georgette UK
Dear Customer,
Thanks for leaving a review! We want to be transparent for all customers on what products we have. Some options will vary in terms of pricing but overall we aim to give quality along with affordability. Glad you liked our service.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.