Getcustomneonsigns Opiniões 

186
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

At first I was a little worried bc I couldn’t find a phone number to communicate with the company, but every email question I sent (and I sent A LOT of them) was answered super quickly (less than 24 h... Ver mais

Classificada 5 em 5 estrelas

While we've always wanted an authentic glass-blown neon sign, we were happy to have found this producer making LED-substitute "neon-like" signs at a much more affordable price point. We were impressed... Ver mais

Classificada 5 em 5 estrelas

Whoever is in charge of communication did a fantastic job and kept me updated every step of the way without having to inquire. They were very detail oriented and extremely prompt in getting the order... Ver mais

Classificada 5 em 5 estrelas

Ordering from Thai incredible company literally saved my life! As a designer I need things done fast! Get custom signs did just that! From the personalized texts to make sure I got exactly what I want... Ver mais

Informações sobre a empresa

  1. Loja de letreiros de neon

Escrito pela empresa

Getcustomneonsigns.com is your trusted factory-direct website, dedicated to providing high-quality, competitively priced LED neon signs. Renowned for our efficient production and delivery speed, we can deliver products to you in as fast as 3-5 days. We understand the need for speedy delivery, and thus, we maintain high efficiency. Not only that, but we also offer reliable quality assurance and comprehensive after-sales service. Our products undergo strict quality control to ensure perfection upon arrival. We provide a two-year warranty and a professional after-sales team ready to support and assist you, ensuring worry-free purchasing. If you have any questions, please don't hesitate to contact support@getcustomneonsigns.com. Our goal aligns with yours - to provide you with the best value for Light-up neon signs to illuminate your space. We understand that customer choice and trust are the foundation of a lasting business, and customer satisfaction is our top priority. Therefore, your choice means our commitment to trust. Choosing us means choosing reliability and quality. We look forward to working with you to provide you with the highest quality LED neon sign products and services!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

186 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(186)

18 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

This is a great company to deal with!

This is a great company to deal with!! I was not really in the market for another sign, but the first one they created for me was such a wonderful experience, and wound up being such a work of art that I decided to do another.
Again, I just sent them a couple pics of what I had in mind and their artists sent me a beautiful rendering very quickly!! Their communication is excellent and they are very prompt. Also, the shipping was much faster than expected. I highly recommend! Exceeded my expectations!!

18 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you so much we absolutely love…

Thank you so much we absolutely love the neon sign, and so does everyone in the community! we have received many compliments and some people even say that it makes the whole town look better. We will definitely come back to shop with you in the future for more needs!

1 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The signs I ordered are brilliant!

The signs I ordered are brilliant! The team was very helpful and quickly responded to all my messages. The quality of the products is fantastic! I ordered two 30”x30” round signs with different designs. I will probably order another one sometime soon to complete the decorating!

1 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

BRIGHTNESS

The led are not that bright. I wanted something that was very bright to let customers see. Not worth 400 dollars

3 de abril de 2024
Opinião espontânea
logótipo da Getcustomneonsigns

Resposta da Getcustomneonsigns

I'm sorry to hear that you've found the lights to be not very bright. Could you please check if you've touched the brightness adjustment button on the remote control? If so, setting the brightness to 100% should resolve the issue. Additionally, could you please provide me with your order number, email, or recipient's name? This way, I can contact you and guide you on how to adjust the brightness of the lights.

Classificada 5 em 5 estrelas

delivered quick and it is AMAZING!!

Our neon sign was delivered quick and it is AMAZING!! I've seen some others at weddings and I loved them but this one appears to be so well spaced and tall. I'm so excited. I got the remote and with outdoor safe because we will definitely use this forever :)

13 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Exactly what we needed

This product was exactly what we were looking for to stand out at our local trade show. We received so many positive comments on the sign. The customer service was outstanding and the delivery timeline was better than I could have hoped for. I will be referring others!

16 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Incredible service

Incredible service, fast turnaround, and overall would definitely order again. I cannot recommend them enough!

2 de fevereiro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Broken product

I ordered a light of my grandson's name Rhett and it was only partially working. Send pictures to customer support via email and no response on fixing the problem. Order number GCN2-13331. He is only five years old and is very unhappy.

19 de janeiro de 2024
Opinião espontânea
logótipo da Getcustomneonsigns

Resposta da Getcustomneonsigns

I apologize for any inconvenience caused. Our signs undergo testing and are photographed for record-keeping before shipment. I'm sorry that you received a non-functional sign, which may have been due to transport issues. Upon your contact, we promptly responded and arranged a replacement for you. Once again, I apologize for any inconvenience caused.

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