Floe Oral Care  Opiniões 

146
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

- The company claimed to me directly that they would start selling individual toothbrush heads within 3 months. - They later decided against this so our only option is a ~£16 per 3 months subscript... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything arrives like clockwork. Love the system of popping the old back and opening fresh new products. Who changes their toothbrush regularly otherwise! Weekly newsletter is informative and makes... Ver mais

Classificada 5 em 5 estrelas

Good stuff. Pros: - Nice toothpaste flavours (tastes like sweets) - Recycling scheme - Dark coloured floss, which makes it easier to see if anything is happening Cons: - The toothbrush... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I really like this product and find it great that it's made of sugar cane rather than regular plastic and that I can send it back free of charge to be recycled properly. Unlike most eco toothpaste thi... Ver mais

Informações sobre a empresa

  1. Loja de produtos odontológicos

Informação fornecida por diversas fontes externas

At FLOE our mission is simple: to deliver better oral care and a sustainable future; over 3.6 billion toothbrushes end up in oceans and landfills every year. To do this, we are creating a closed-loop subscription box featuring key dental products, sent directly to you every quarter. FLOE is also developing a platform to connect patients with a curated network of leading dental clinics.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

146 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,9

Todas as opiniões

(146)

0 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Nice product, dishonest customer service

- The company claimed to me directly that they would start selling individual toothbrush heads within 3 months.
- They later decided against this so our only option is a ~£16 per 3 months subscription pack of floss, toothpaste plus an individual toothbrush head.
- It is possible to cancel subscriptions online however the company ignores requests to cancel subscriptions by email. In my opinion this is dishonest behaviour.

15 de dezembro de 2024
Opinião espontânea
logótipo da Floe Oral Care

Resposta da Floe Oral Care

Hi Rochelle - apologies for the delay in getting back to you and your request to cancel has now been actioned. I am sorry that we are not able to offer the individual heads yet and the availability has been delayed - we will let you know when this changes.

Classificada 5 em 5 estrelas

Excellent products and customer service

I didn't receive a delivery and had to chase it up. However, this was instantly remedied by the customer success team and I also received a personal email from one of the Founders, which was a very unexpected and a super nice touch. The missed delivery was due to a system mess up and they apologised sincerely. Floe's products are awesome and I can't recommend them highly enough. I notice a difference in my overall oral hygiene when using them compared to regular off the shelf toothpaste and toothbrushes. The sustainable angle is a big factor for me too, so this is another tick in the box. Keep up the great work, Floe!

23 de agosto de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Pleased with the customer service

*EDITED*
VERY impressed with how my concern has been dealt with.
Due to technical errors, no fault of the Floe Team. I even had a personal phone all from the co-founder. Very pleased with the outcome. I look forward to using floe in the future.

18 de março de 2023
Classificada 5 em 5 estrelas

So easy and simple to use

So easy and simple to use. Sleek design and feel and looks great in the bathroom! Like the fact this hasn't got multiple settings, gum massages etc just a good powerful clean.

22 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

The battery lasts for ages!

The battery lasts for ages. I haven't had to change my new Floe Sonic for over 2 months! Makes such a change from my old electric brush, which didn't last anywhere near as long. Plus, no trailing charging cables. Great!

9 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

effortless sustainable oral care

effortless sustainable oral care
Set up a subscription and don't worry about running out of oral care supplies - free up mental space for other things while being effortlessly sustainable! Super easy way to make a difference and move the world toward a circular model.

8 de fevereiro de 2023
Classificada 5 em 5 estrelas

Great brush

Great brush, great toothpastes, good floss. It all comes in one box – it's a real treat to use and your mouth feels hygienist-fresh after using everything. I'd recommend it as a gift to your mouth or a gift to a loved one. Cannot recommend it enough.

7 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I have been using the Oral B floss for…

I have been using the Oral B floss for a while and last night decided to use my wife's Floe floss. The Floe floss is infinitely better. It is thicker so gets more gunk out, it is coarser so more gunk sticks to it and it is black so you can see that it is working. Highly reccomend the floss (and it is a recyclable glass bottle). Assume that the floss is probably has no plastic in it too?

30 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Subscription upgrade

I’ve been subscribed to Floe for almost a year and am very happy with the product and service received so far.
I recently upgraded the manual toothbrush subscription to the electric one. I made a mistake when I placed the new order and the team solved it very quickly - the product arrived on time and I am loving using it every day.

1 de novembro de 2022
Classificada 5 em 5 estrelas

Superb dental subscription service

Superb dental subscription service. The items are all of excellent quality. The toothpaste tastes great. The dental floss is very good. It arrives in a professional looking box. The service also offers a recycling service on used items too. Well done.

1 de setembro de 2022
Classificada 5 em 5 estrelas

Highly recommend!!!

I've been using floe for months now, and I am so happy with the service. They really go the extra mile - the toothpastes aren't just functional but a joy to use. I've actually been flossing consistently for the first time in my life. The packaging is sleek and appealing and recyclable!! I don't want to use another brand now! I hope they do mouthwash at some point!

30 de agosto de 2022
Classificada 5 em 5 estrelas

Very nice experience so far with Floe

Very nice experience so far with Floe: my kit arrived before the expected date, and the toothpastes taste great. The floss is great too. I found the brush bristles a little too packed together and a little soft, but nothing I can't live with. Also, I was very pleasantly surprise to find out that there's a business return label included in the box, so that I can send the whole kit back once I'm done with it so that Floe can take care of properly recycling everything.

Highly recommended!

3 de julho de 2022
Classificada 4 em 5 estrelas

Great packaging all eco friendly!

Great packaging all eco friendly and returnable. Love the flavours of the toothpastes. I have sensitive gums and teeth so it'd be great to see some specialised toothpastes here in the future but very happy for now

17 de maio de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Over-rated

Unfortunately the toothpaste comes in double packs with no choice of flavour. If you don't like one you're stuck with it. I have found it impossible to get anyone at the company to answer my emails, despite repeated attempts, so am finding it difficult to cancel my subscription. Customer care is obviously not a priority!

14 de maio de 2022
logótipo da Floe Oral Care

Resposta da Floe Oral Care

Hi Penny - we're sorry that the toothpastes don't work for you but have emailed you and cancelled your subscription. We strive to make this process as easy as possible so you can access your account with ease, but apologise for any challenges here.

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