Kubu Smart Security Opiniões 

117
•
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

Currently renovating our house and just had new windows and a Comp Door fitted by Fineline Windows, which included Kubu Security as part of the install. This was an instant decision for us. Having had... Ver mais

Classificada 5 em 5 estrelas

Just had my windows and doors installed by Seh Bac, which came with Kubu security sensors as standard on both my Comp and windows. Can’t recommend Kubu enough, we’re now notified if we’ve left the doo... Ver mais

Classificada 3 em 5 estrelas

The Tech is nice and they have improved the app since i've had my sensors, however I find it frustrating that in todays IOT market they don't want to embrace anything other than IF This Then That.... Ver mais

Classificada 5 em 5 estrelas

I’ve recently had new French doors and windows fitted to my home these all came with Kubu smart security sensors with once contact via WiFi to my phone would tell me if they had been left open or mor... Ver mais

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  1. Loja de equipamento de segurança
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  3. Empresa de equipamento electrónico
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Kubu Smart Security Sensors monitor your door & window locks in real-time - so you can always be sure it's secure.


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4,6

Excelente

TrustScore: 4.5 em 5

117 opiniões

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4,6

Todas as opiniões

(117)

26 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Service as it should beJust had new windows and doors…

Just had new windows and doors installed and decided to add Kubu Smart security, called for help with the installation and the team couldn’t have been more helpful.
The next day the door sensor had failed,
Rang the help line and spoke to Erin who sent out a replacement door sensor straight away.
Easy to install and soon up and running.
This is a great product and I even get alerts on my iPhone.
Would definitely recommend.

29 de abril de 2025
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Resposta da Kubu Smart Security

Hi Colin,

Thank you for leaving a review for us. It is great to hear about your experience with the support team.

Glad to hear you are enjoying your Kubu and the alerts you receive.

If you need any further help you know where we are!

Kind Regards,
Kubu

Classificada 5 em 5 estrelas

Proactive support

Great service when I was unable to reset password. Such a clever system giving me peace of mind

29 de abril de 2025
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Resposta da Kubu Smart Security

Hi Andrew,

Great to hear you had a good experience with our support team! Thank you for leaving us a review and sharing your thoughts on Kubu, we are glad to hear it is giving you peace of mind, that's exactly what we like to hear!

Kind Regards,
Kubu Smart Security

Classificada 5 em 5 estrelas

Brilliant product

Brilliant product . Easy to set up .

28 de abril de 2025
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Resposta da Kubu Smart Security

Hi Ben,

Thank you for leaving a review on your thoughts, it's great to hear how you are finding Kubu, we hope you love it as much as we do!

Kind Regards,
Kubu Smart Security

Classificada 5 em 5 estrelas

Great design, service and app.

After having new windows fitted, adding Kubu security was the obvious choice, easy to fit and set up except for one window (due to a manufacturing problem), tech support were great, even sending a technician out to sort! Great service. App is good, looking forward to retro fitting sensors to my old doors when they become available. Highly recommend! Well done Kubu.

12 de novembro de 2024
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Resposta da Kubu Smart Security

Hi Andi,

Thank you for taking the time to write us a review, we really do appreciate it!

Great to hear you have your Kubu all up and running and you are happy with the service from the support team.

Kind Regards,
Kubu Smart Security

Classificada 5 em 5 estrelas

I Purchased windows from Homestyle with…Kube window system

I Purchased windows from Homestyle with the Kubu window system included (great service and Install from Homestyle and install)
Kubu window system
Through no fault of there own I had some Issues with setting the system up so contacted Kubu directly.Everything that followed thereafter was a breeze They talked me through the whole process and even assisted in registering the equipment i could not recommend them enough great service support and care
thanks you

28 de janeiro de 2025
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Resposta da Kubu Smart Security

Hi Stuart,

Thank you for leaving us a great review! It is great to hear that the support team got you up and running and the process went smoothly for you thereafter!

If you need anything in future, please do contact us and we will be happy to help.

Kind Regards,
Kubu Smart Security

Classificada 5 em 5 estrelas

Great support from Kubu

A great experience with Kubu, who have explained in great detail how this additional security add-on works along with the benefits associated with it.
Coupled with Hurst doors this offers a state of art solution for the home. Easily installed and hooked up to the home WiFi. One word of explanation is the door sensor is paired out of the door close to the hub, installed into the door after successful completion. A useful tool flagging when the door is unlocked/locked. Thank you Kubu.

1 de abril de 2025
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Resposta da Kubu Smart Security

Hi Alan,

Thank you for taking the time to leave us a review, great to hear you have installed Kubu on your Hurst Door and are enjoying all the benefits already!

If you need anything, please don't hesitate to contact us.

Kind Regards,
Kubu Smart Security

Classificada 5 em 5 estrelas

Leekes doors fitted with KUBU ports..

We purchased two replacement doors from Leekes Cross Hands, which came ready-made to receive the KUBU alarm system. We also installed an additional alarm on a patio window. The installation process was quickly achieved and paired with my mobile. The simplicity and operational use are outstanding. The presentation is straightforward on my phone. Alerts are instantaneous, both audible and visual. If you've a nagging doubt about whether or not you locked your front door, then the KUBU device and software application is a fail-safe comfort! I wouldn't hesitate to recommend KUBU.

11 de março de 2025
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Resposta da Kubu Smart Security

Hi Chris,

Thank you for taking the time to leave us such a great review!

We're so glad to hear you are loving your Kubu and already seeing the lifestyle benefits.

If you need any support, were here to help.

Kind Regards,
Kubu Smart Security

Classificada 5 em 5 estrelas

Kubu Security System

Absolutely love this security system. We had it installed a few years ago and I have come to rely on it for peace of mind. Any small issues I have ever had have been dealt with quickly and efficiently. Highly recommend.

11 de março de 2025
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Resposta da Kubu Smart Security

Hi Sam,

Thank you so much for leaving us a review. So pleased to hear that you have been a Kubu user for years and are still loving it!

If you need anything you know where we are...

Kind Regards,
Kubu Smart Security

Classificada 5 em 5 estrelas

Great Security System

I ordered windows through T&K Home Improvements and kubu was included as part of the package. Although I hadn't heard of Kubu before I was intrigued by the security features it offered. Each of my windows and doors was fitted with a sensor that alerts you via the Kubu app about their current status (locked/unlocked).
I initially had issues pairing the sensors and contacted customer service for support. I spoke with Tom who was very helpful and offered a home visit to install the sensors. Tom spent a considerable amount of time pairing all the sensors and was very polite and professional throughout the process. I cannot thank Tom enough for the support and care he provided.
After testing the app myself with some of the window door sensors I found the alerts came through instantaneously. This is a great security system that gives you peace of mind.
I would definitely recommend Kubu.

18 de fevereiro de 2025
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Resposta da Kubu Smart Security

Hi Dally,

Thank you for leaving us a review! It is great to hear you are all set up now and happy with the service we provided.

I will pass on your comments to Tom i am sure he will be over the moon with this feedback.

We hope you enjoy your Kubu!

Kind Regards,
Kubu Smart Security

Classificada 5 em 5 estrelas

Kubu Smart Security

Recently had new windows and doors fitted by Future Homes and the Kubu Smart Security was part of the package. It was self installation however the instructions and the app are very simple to use. The system gives additional peace of mind as the app alerts you when a door or window is open/closed. Would definitely recommend!

3 de fevereiro de 2025
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Resposta da Kubu Smart Security

Hi,

Thanks for leaving us some feedback, Kubu was designed to be quick and easy to set up for the homeowner so i am glad you found the App simple to use!

Hope you enjoy using your Kubu.

Kind Regards,
Kubu Smart Security

Classificada 5 em 5 estrelas

Excellent customer support from Kubu.

Excellent customer support from Kubu.
Tom. in particular. goes that extra yard to ensure all support problems are address quickly and efficiently and in a personable manner. Cannot fault the company.
I have no hesitation in recommending.

30 de janeiro de 2025
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Resposta da Kubu Smart Security

Hi Brian,

Thank you for taking the time to leave us a review! We are so happy to hear you have had a good experience with our customer service team.

Hope you enjoy your Kubu!

Kind Regards,
Kubu Smart Security

Classificada 5 em 5 estrelas

Kubu security system

Had new conservatory windows and doors +utility and kitchen windows that came with Kubu security sensors as part of the package. Kubu sensors arrived and they are a self fitment but the instructions are excellent to follow and if you get something wrong the app will tell you it's around the wrong way or whatever it is you've done wrong, but after the first one it's pretty simple. The system itself is pretty impressive as it will tell you if a window is open/closed or secure, also the hub will be orange if anything is not secure so a quick glance can ease your mind. There is also a geo fence that when activated will inform you when you are a certain distance from your house (not too far) that you have left a window open or a door unlocked. First impressions are excellent time will tell if anything goes wrong but to be fair I can't see that it will. Proper peace of mind. Also I had a small teething problem with something and customer service was superb, prompt and helpful in sorting it out. Great system for home security and simple to install.

22 de janeiro de 2025
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Resposta da Kubu Smart Security

Hi Paul,

Thank you so much for taking the time to write us a review! So great to hear you are happy with your Kubu and are enjoying all the features.

We're so glad that you have had a good experience with our customer team too! If you need anything else please don't hesitate to get in touch.

Kind Regards,
Kubu Smart Security

Classificada 5 em 5 estrelas

Kubu smart security

Excellent company products are excellent.
For complete peace of mind at home or away , always know the status of your locks , never have to return home to check if your doors or windows are locked just check the Kubu app.
Highly recommended.
Ken Evans

22 de janeiro de 2025
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Resposta da Kubu Smart Security

Hi Ken,

Thank you for sharing your thoughts on Kubu, we're so pleased to hear you are enjoying all the benefits!

If you need anything - you know where we are...

Kind Regards,
Kubu Smart Security

Classificada 5 em 5 estrelas

Great customer service

Great customer service , was so helpful in sending me my door sensors , would highly recommend. Nothing was any trouble , so helpful many thanks
Lee

21 de janeiro de 2025
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Resposta da Kubu Smart Security

Hi Lee,

Thank you for taking the time to leave a review for us. We are so glad to hear you are happy with the service you have received from the team!

Hope you are enjoying your Kubu!

Kind Regards,
Kubu Smart Security

Classificada 5 em 5 estrelas

Fantastic idea

We had doors replaced in 2020 and were fitted them with Kubu….it a small device that fits into the doorframe, is wireless and with the app it tells you whether your door is securely locked or not. The light on the hub also changes colour to indicate whether secure or not. It gives you peace of mind when you’re out and about. I believe they are now available for windows now too but we don’t have those yet. As well as a great product the customer service is second to none. I had to call as there was a notification to say batteries needs to be changed, it had been so long I couldn’t remember the procedure. Tom talked me through the process and was very helpful as always. Would definitely recommend this company.

17 de janeiro de 2025
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Resposta da Kubu Smart Security

Hi Paul,

What a great review you have left us! Thank you for taking the time.

We are so happy to hear you are pleased with the product and service received! If you need anything in the future, please don't hesitate to reach out to us.

Kind Regards,
Kubu Smart Security

Classificada 5 em 5 estrelas

Great system, great support.

The Kubu system was fitted as part of our new doors. A slight issue with connecting one of the sensors but the email support team were very knowledgeable and helpful. After two fast response emails from them I had a working system. The response time between locking my door and a phone notification is less than a second.
It’s great to see a smart company with a UK support desk.

13 de janeiro de 2025
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Resposta da Kubu Smart Security

Hi Joe,

Thanks for leaving us a review! It is great to hear you are all set up and had a good experience with our support team.

The notifications are super quick aren't they?!

Thanks
Kubu Smart Security

Classificada 5 em 5 estrelas

We have Kubu on 5 widows and after the…

We have Kubu on 5 widows and after the system settled down, everything works as it should. I understand the installation video is being tweaked to clarify where the sensors go in relation to the window catches. Support has been knowledgeable and prompt.

25 de novembro de 2024
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Resposta da Kubu Smart Security

Hi John,
Thank you for taking the time to leave us a review. We're so glad you are enjoying having your Kubu.

We are always up for hearing how we can improve, and are frequently updating our app to give the best service, so we will add these further instructions in our next update!

Thanks,
Kubu Smart Security

Classificada 5 em 5 estrelas

Love it

Really enjoying the kubu security feature as part of my new front door. It was quick and simple to install. The app makes it easy to check if the door is locked or unlocked and I like the additional feature of the alarm sounding when the door is opened/closed. It is bringing alot of peace of mind. I wish all my doors had one!

9 de janeiro de 2025
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Resposta da Kubu Smart Security

Hi Tanya,

It's great to hear you are loving your Kubu, and enjoying the SureShield feature! Thank you so much for taking the time to leave us a review we really appreciate it.

Thanks,
Kubu Smart Security

Classificada 5 em 5 estrelas

Kubu security

After recently moving, our property needed new windows and doors, on checking out the local installers we went with T & K home improvements as we had used them before in our previous property but to our advantage they were offering the kubu smart security system within our order. Once everything had been installed we as agreed was sent everything to install, on doing this we had one or two problems which was nothing to do with the product but more a middle aged couple who are not completely up with the 21st century! On calling kubu the staff on the end of the phone were very helpful with promising a callback which happened then we was introduced to Tom in technical support, he was so polite , helpful on the phone and even did a home visit whilst in our area to make sure we were happy and that everything was working and set up correctly, he went above and beyond his job role and now we have our security all installed and working he along with kubu security can be highly recommended.

9 de janeiro de 2025
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Resposta da Kubu Smart Security

Hi Jule's

Wow what a brilliant review! Thank you for taking the time to write this out we really appreciate the feedback and are so pleased that you are now set up and can start enjoying all the benefits that come along with Kubu!

If you need any support going forward, you know where we are.

Thanks,
Kubu Smart Security

Classificada 5 em 5 estrelas

Pleased Kubu Kit Owners!

A Kubu kit was fitted as part of our new composite door installation through Droylsden Glass. We are really pleased how how seamlessly the kit is integrated and are reassured by the notifications we receive.

9 de janeiro de 2025
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Resposta da Kubu Smart Security

Hi Lucy,

Thank you for leaving us a review - It's great to hear you are happy with your Kubu and are enjoying the notifications it provides.

If you need anything, don't hesitate to ask.

Thanks,
Kubu Smart Security

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