Luna Physical Therapy Opiniões 

268
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great experience. Jackie was knowledgable about many aspects of my surgery and recovery, and took the time to listen to and address my concerns. Her physical therapy routine has also worked wonders. 5... Ver mais

Classificada 3 em 5 estrelas

Like: ability of therapist to relate well with and motivate the client with good results. 5 STARTS FOR THERAPIST Didn't like: difficulty reaching a person at Luna to update insurance information if... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I tried to schedule an appt with Luna for home pt after breaking my fingers. Dealing with the robovoice that answered the phone was completely frustrating and difficult. After I tried to hang up, t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Tal, Is incredibly knowledgeable And attentive. She really listened to my concerns And tailored my treatment plan to my needs. I am making amazing progress Thanks to her expertise. She is very... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Clínica de Fisioterapia

Escrito pela empresa

At-home physical therapy.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

268 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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3,7

Todas as opiniões

(268)

45 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great Service

Great Service! My Physical Therapist, Sherif is wonderful! He explains everything regarding his treatment plan in depth and he answers all of my questions to my satisfaction. He is very knowledgeable in his craft and he is very passionate about what he does.

I would not have been able to go outside of my home for Physical Therapy due the hours that I work.

Luna was a GOD send as they have flexible hours throughout the week to accommodate the patient. I highly recommend!

14 de junho de 2025
Opinião espontânea
logótipo da Luna Physical Therapy

Resposta da Luna Physical Therapy

Thank you for sharing, Ms. Ramsey. We wish you all the best in your recovery.

Classificada 5 em 5 estrelas

Luna has been beyond my expectations.

Lucy Church has made my experience delightful! And she brings her positive attitude to each of our sessions. Her knowledge is paramount compared to my other PT experiences.

24 de junho de 2025
Opinião espontânea
logótipo da Luna Physical Therapy

Resposta da Luna Physical Therapy

Thank you for sharing your experience with Luna.

Classificada 5 em 5 estrelas

Good, attentive care…

Johnny arrived after needing to find better parking here. I believe I can help him next time. He was prompt and did a professional job of assessing my heightened pain this week after a corticosteroid shot into a vertebrae this week. He was very good at reassessing and finding the right treatment for my comfort and care. I was very appreciative. He is very knowledgeable.

24 de junho de 2025
Opinião espontânea
logótipo da Luna Physical Therapy

Resposta da Luna Physical Therapy

Thank you for your review.

Classificada 5 em 5 estrelas

Cortney

Cortney, my therapist was very professional and very skillful of a job and she was always on time. She got me up and moving and ready for my two weeks check up , I can go to doctor with cane instead of a walker, really appreciate her. She was awesome.

24 de junho de 2025
Opinião espontânea
logótipo da Luna Physical Therapy

Resposta da Luna Physical Therapy

Wonderful progress. Thank you for your review.

Classificada 5 em 5 estrelas

Professional, knowledgable therapist

My therapist, Kelvin, is very professional, and very hands on. He arrives on time and has all the equipment with him to allow the therapy session to flow smoothly. He is knowledgable, informative, and very well spoken. It’s been a pleasure to have him as my in-home therapist.

13 de junho de 2025
Opinião espontânea
logótipo da Luna Physical Therapy

Resposta da Luna Physical Therapy

Thank you for sharing your experience with Luna.

Classificada 5 em 5 estrelas

Alisa is awesome…she gets dad moving…

Alisa is awesome…she gets dad moving every time she is here

And super professional, with a kind side that makes him wanting exercise

21 de junho de 2025
Opinião espontânea
logótipo da Luna Physical Therapy

Resposta da Luna Physical Therapy

This is wonderful to read! Thank you for sharing.

Classificada 2 em 5 estrelas

The $7.50 that’s charged “EVERYTIME” I…

The $7.50 that’s charged “EVERYTIME” I have a session with a therapist is very unfair. Especially when um they are already being compensated from my insurance.

20 de junho de 2025
Opinião espontânea
logótipo da Luna Physical Therapy

Resposta da Luna Physical Therapy

The Concierge/Service Fee helps us continue offering high-quality care directly in your home. While the cost of delivering this kind of personalized service rises each year - including mileage, scheduling and clinical resources, and technology costs - insurance reimbursements have actually dropped 8%-10% since 2020 and continue to decline.

This fee supports a range of services that make your experience more convenient and comprehensive. It covers therapist travel and mileage for in-home visits, weekend and evening availability when applicable, appointment reminders and rescheduling via text and the Luna app, and access to the Luna app with exercise programs and unlimited therapist messaging. It also includes support through our Concierge hotline and the Luna app, physician coordination and insurance authorization help, communication with your physician/surgeon, and continued access to your in-app exercise plan after your care ends.

We’re committed to transparency and appreciate the opportunity to explain.

Classificada 5 em 5 estrelas

The Physical Therapist, Christopher Burton

The Physical Therapist, Christopher Burton, is very
attuned to the effect the therapy is having on me.
He is very professional and creative with the choices
he makes to get the best results.
Arlyne Liebrand

18 de junho de 2025
Opinião espontânea
logótipo da Luna Physical Therapy

Resposta da Luna Physical Therapy

Thank you for reviewing.

Classificada 5 em 5 estrelas

Outstanding Experience with Luna!

Luna Physical Therapy was a game-changer for me. The convenience of having a licensed therapist come to my home made it so much easier to stay consistent with my treatment. On top of that, the therapy itself was top-notch—I saw real improvement faster than I expected. Highly recommend Luna to anyone looking for effective, convenient physical therapy with excellent results!

18 de junho de 2025
Opinião espontânea
logótipo da Luna Physical Therapy

Resposta da Luna Physical Therapy

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Christina Fontanez

Christina Fontanez is fantastic. We feel we are very lucky to have Christina as the therapist assigned to us. I am not sure fantastic really is the best word to describe Christina. She is really unbelievably great!

17 de junho de 2025
Opinião espontânea
logótipo da Luna Physical Therapy

Resposta da Luna Physical Therapy

Wow, thank you for this review! We're so pleased to hear that you're enjoying your therapy.

Classificada 5 em 5 estrelas

Clear instructions.

Clear instructions.
Specific reasons for the exercise.
Targeted areas discussed.
Pleasant experience.

17 de junho de 2025
Opinião espontânea
logótipo da Luna Physical Therapy

Resposta da Luna Physical Therapy

Thank you for your review.

Classificada 5 em 5 estrelas

In home physical therapy

Contact and scheduling was easy and timely. My therapist is awesome. She’s mindful of my needs and addresses them accordingly. She’s teaching me to improve every session. She has done wonders for me. Communication from this company is extremely helpful.

16 de junho de 2025
Opinião espontânea
logótipo da Luna Physical Therapy

Resposta da Luna Physical Therapy

Thank you for your review.

Classificada 5 em 5 estrelas

Post op hip replacement

Right from the start with scheduling, attention was paid to my needs with time of day. My therapist, Jean Sun, has been great. She incorporates massage in with exercises, listens to my concerns and addresses them, wonderful suggestions for accommodating my weak areas. The app makes things easy with showing exercises, scheduling, communicating. Both my husband and I have had both hips replaced and this company and therapist has been the best in terms of therapy and communication.

12 de junho de 2025
Opinião espontânea
logótipo da Luna Physical Therapy

Resposta da Luna Physical Therapy

Thank you for sharing such a comprehensive, wonderful review. We wish you all the best in your recovery!

Classificada 5 em 5 estrelas

Robert is great!

The therapist is doing a fantastic job of assessing my wife's needs and limitations. Range of motion is improving and muscle spacicity is reducing.

10 de junho de 2025
Opinião espontânea
logótipo da Luna Physical Therapy

Resposta da Luna Physical Therapy

Wonderful progress. Thank you for sharing your feedback.

Classificada 5 em 5 estrelas

Too Easy

I can’t say enough good things about Luna. We’ve tried outpatient therapy for my daughter’s recurring soccer injuries so many times, but between the paperwork, the drive, and fitting appointments into our busy lives, we never made it very far. Then she gets reinjured and the cycle would restatr. But Luna was a breath of fresh air. After I submitted some general info online, someone called me to finish asking a bunch of questions, and two days later a therapist showed up at our door. The app is fantastic. my daughter actually looks forward to doing her exercises because she gets to watch a little tree grow as she completes them. It's really cute. Her therapist is not only knowledgeable but really connects with her. Makes a big difference in sticking with it. She teaches her to use stuff around our house to do the exercises. Overall, Luna has made PT SO much easier for our family and I'm really grateful for the service.

3 de abril de 2025
Opinião espontânea
logótipo da Luna Physical Therapy

Resposta da Luna Physical Therapy

Thank you for your 5 star review! We hope that your daughter heals quickly and is back with her team soon!

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