I agreed to use the sevices of this outfit almost 12 months ago. It soon became clear that they could not be bothered to help me with the difficulties I was having downloading their software and even... Ver mais
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Leia as opiniões dos outros
I had downloaded an app to assist me with a problem. Unfortunately this app did not work for my situation and created other issues. I tried to uninstall it but it had many other items with it and co... Ver mais
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The technician, James, took care of an issue that we could not have possibly done ourselves. He went beyond what we explicitly requested to quickly take care of a related matter with some settings tha... Ver mais
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Kirby understood my issue and had me show him the problem I was having with Google Chrome responding slowly. We did the same steps in Edge with no latency. He then went into Google Chrome to have th... Ver mais
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Informações sobre a empresa
Escrito pela empresa
GetMyDrivers specializes in comprehensive computer support, focusing on driver updates and installations. As a premier certified driver updater, we ensure your PC runs smoothly by seamlessly updating graphics, printer, and audio drivers with our top-tier driver update software. Our flagship product features a powerful driver updater tool that automatically scans and identifies outdated or missing drivers, offering a one-click "Update All" for optimal system performance. Trust GetMyDrivers for reliable driver help, enhancing your computer's security and efficiency in today's fast-paced tech world.
Informações de contacto
150 South Los Robles Avenue, 91101-4675, Pasadena, Estados Unidos da América
- 8018572343
- Reputation@RealDefen.se
- getmydrivers.com
4,5
Excelente
237 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Attempted scam
I agreed to use the sevices of this outfit almost 12 months ago. It soon became clear that they could not be bothered to help me with the difficulties I was having downloading their software and eventually I gave up. They did not contact me thereafter to try and resolve the problem. I believe I foolishly gave them my debit card details, I cannot remember whether or not they took payment but one year on the have attempted to take payment from my card indicating that it was a renewable contract. My bank alerted me to the attempt to take payment and have cancelled it, I would never wittingly engage in a renewable contract for such a service.
I have just discovered that they informed me just over a month later that they had cancelled the subscription so attempting to renew it 12 months on is blatantly dishonest.
12 de fevereiro de 2026
Opinião espontânea
Resposta da GetMyDrivers
Hi Brian,
Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience left you feeling frustrated and disappointed.
Your feedback is important and helps highlight where your experience may not have met expectations. Please understand that we take concerns or allegations of dishonest conduct very seriously and want to ensure clarity and transparency in every situation.
Please reach out to me directly at Reputation@RealDefen.se, so I can personally look into this and ensure everything is properly addressed.
Best,
Logan D.
Reputation Manager
Joshua really helped me out
Joshua really helped me out. Very knowledgeable and helpful. thank you
14 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
Thank you for your feedback, Lynn. We are glad to hear our support agent was helpful.
Emmanuel was very knowledgeable and…
Emmanuel was very knowledgeable and helpful.
14 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
We appreciate your kind feedback, Gary! It’s great to hear that Emmanuel was knowledgeable and helpful during your support session.
Tech support made everything good
Tech support made everything good
14 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
Hi David, I'm pleased to hear that the tech support made everything feel good. We appreciate your kind words and continued trust.
technician was efficient and…
technician was efficient and professional.
14 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
Thank you for the kind words!
Resposta da GetMyDrivers
Thank you for the kind review, Brodie!
All my computer problems were fixed…
All my computer problems were fixed quickly
Thanks
13 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
We’re happy to hear that, Joy! It’s great to know your computer issues were resolved quickly and efficiently. Thanks for sharing!
Computer/printer problem: Denmark knew everything that needed to…
Denmark knew everything that needed to be checked to resolve my computer/printer issue. He explained things to me in words that made it a little easier for me to understand. He was very polite and patient with me. He was great!
13 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
We really appreciate your thoughtful review, Loretta! It’s great to hear that your agent was polite, patient, and clear in explaining everything while resolving your computer and printer issue. Thanks for sharing your experience.
Earvin Castro was knowledgeable
Earvin Castro was knowledgeable, patient and helped me to resolve my problem. He is an asset to your company.
13 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
We’re so glad to hear this, Ruthellen! It’s wonderful that Earvin was patient, knowledgeable, and able to resolve your issue. We truly appreciate your kind words.
The tech Bernadette was very thorough…
The tech Bernadette was very thorough and patient. Exhausted many possibilities to find problem and fix computer.
13 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
We really appreciate your feedback, Kevin! It’s great to hear that Bernadette was thorough, patient, and dedicated to finding the right solution for your computer.
Kirby did a fine job cleaning my…
Kirby did a fine job cleaning my computer.
12 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
We’re glad to hear that, James! It’s great to know that Kirby did a fine job getting your computer cleaned up and running smoothly. Thanks for trusting GetMyDrivers!
Very polite and new how to resolve my…
Very polite and new how to resolve my issue quickly. Thank You..!
13 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
We’re glad to hear about your positive experience! It’s great that your technician was polite and resolved your issue so quickly.
He was very patient and helpful
He was very patient and helpful. he resolved my issue and was extremely polite. That is something to be appreciated
13 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
We really appreciate your kind words, Cathy! It’s wonderful to hear that your technician was patient, polite, and able to resolve your issue. Thanks for sharing your experience with GetMyDrivers!
Now I fill more better using my…
Now I fill more better using my computer.I will have to learn to work with it.
13 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
We’re happy to hear that, James! It’s great to know you’re feeling more confident using your computer after our support. We appreciate your trust in GetMyDrivers!
Earvin Joshua Castro the senior tech…
Earvin Joshua Castro the senior tech support do some work on computer. He is very knowlegeable about he technology and doing the video conversion and to disable the pop up notification on my software most all the time and adjusted the setting on Get My Driver and the SMUD to turn off their pop up notification.
some of the junior tech can't do it.
12 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
We really appreciate your detailed feedback, Eduardo! It’s great to hear that Earvin provided expert support and went the extra mile to fine-tune your settings and disable those pop-up notifications. We’re glad you had such a positive experience with GetMyDrivers!
Nice and knowledgeable support team.
12 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
We appreciate your kind feedback! It’s great to hear that you found our support team both nice and knowledgeable. Thanks for trusting GetMyDrivers!
Mhon was great
Mhon was great. Fixed my system mechanic problem quickly.
12 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
We’re glad to hear that! It’s great that Mhon was able to resolve your System Mechanic issue so quickly. Thanks for sharing your experience!
Downloaded an app and it created many issues.
I had downloaded an app to assist me with a problem. Unfortunately this app did not work for my situation and created other issues. I tried to uninstall it but it had many other items with it and couldn't uninstall. Tech support took are of all my problems and repaired issues I didn't even know they existed. I highly recommend their service. I use this service often and each time I receive perfect service. Thank you Iolo From Karin
12 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
We really appreciate your thoughtful review, Karin! It’s great to hear that our tech support team quickly resolved the issues caused by the app and even fixed other hidden problems. Thank you for being a loyal iolo customer and for recommending our service!
Knowledgeable tech
Knowledgeable tech who was objective and honest in regards to the process and procedure to repair my laptop
11 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
We’re grateful for your feedback, Tom! It’s great to hear that your technician was knowledgeable, transparent, and honest throughout the repair process.
very professional and knowledgeable
very professional and knowledgeable
12 de outubro de 2025
Opinião espontânea
Resposta da GetMyDrivers
We appreciate your kind feedback, Darrell! It’s great to hear that your technician was both professional and knowledgeable.
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