Awful service and shipping. I signed up for the subscription service with the replaceable brush heads. The first brush arrived on time. The second brush arrived approximately three weeks after it was... Ver mais
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Almost every product I have purchased has failed either during the warranty period (luckily) or soon after. Last time was just this month when my warranty was denied because I contacted them 4 days af... Ver mais
A empresa respondeu
STAY AWAY Took a chance on their whitening strips as they were cheaper than Crest and I’m genuinely curious how these were released? They’re literal garbage. They stick to your fingers during ap... Ver mais
A empresa respondeu
Quip is a simple, compact, and very efficient vibrating toothbrush. My teeth feel "dentist office" clean after brushing. The 2-minute timer with 30-second pauses are great for building good habits. My... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We design and deliver simple ways to keep your mouth healthy.
Informações de contacto
Main Street 45, 11201, Brooklyn, Estados Unidos da América
- help@getquip.com
- getquip.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Love the Quip Toothbrush
I have been using the Quip toothbrush for about three weeks and I like it. I like that it shuts off after two minutes that way I know that I have brushed the right amount. I like the brush surface. It is soft yet does the job.
Love that quip is available for kids
Love that quip is available for kids. My 9 year old son loves the toothbrush but doesn’t like the kids toothpaste
Refill processing and customer service is garbage!
The product is fine but shipment and customer service is terrible. It's been over a month since my refill was supposed to ship and it looks like it got stuck in transit. Who's fault is that? Not mine. I was hoping to get another replacement shipped. It's been over a week since I tried emailing them. I emailed them again and left a message on their corporate line. Customer service is the worst.
We love our Quip brushes
We love our Quip brushes. They get into all of the nooks and crannies and are so easy to travel with.
Quick and thorough
Quick, thorough service. When my toothbrush cracked after a battery got stuck, they offered me a full replacement and shipped it free to Italy. Amazing service!!
BAD Customer Service & Flimsy Product replacement Heads
I like the 'concept' of the product. The problem is their customer service and lately the subscription brush heads. It truly takes FOREVER for them to ship the heads out to you! It will take about two weeks for you received them from the date they ship it out. I started noticing that the heads they were sending me were not fitting properly after the 2nd shipment (6 months in). I didn't say anything because I thought it was a one off situation. I went to Target and purchased a separate head for another $10. When I got another bad head three months later, I sent an email to their customer service team, and NO RESPONSE! So I went and purchased another head from Target for another $10. When I got ANOTHER bad head three months later, I sent another email, with NO RESPONSE. This time, when I went to Target to purchase a replacement head, this one did not fit as well! After this, I sent my final email, canceled the subscription, and then threw the brush away! I still have not heard from their customer service team. Their quality is LOW as well as their customer service. The heads DO NOT FIT THE BRUSHES like they should and they pop off EASILY with little pressure. That's an unnecessary added stress to a mundane, easy task in your day. Learn from me, SAVE YOUR MONEY, DO NOT BUY!!!
Fun & Clean
Quip works better than a standard toothbrush, leaving me feeling cleaner and fresher. Quip is cute, fun, and visibly attractive! Very happy with my purchase
good product. Terrible delivery and customer service.
I love the product but the customer service and delivery are appalling! They take weeks to reply and I've never received refill on time. My last one is 4 months late!
Waited 4 weeks for delivery then told…
Waited 4 weeks for delivery then told not their problem because it had been passed to a courier and to check with m local customs office
great product
It's easy to use, it actually makes it feel like I am brushing my teeth like normal.
Quip leaves my teeth feeling great
My teeth feel so clean!
My teeth feel so clean with this toothbrush. I didn't realize how much more effective this would be.
It’s been easy and fun.
Excellent toothbrush
Excellent toothbrush, love the toothpaste too! The timer made me realize the corners I was cutting, as embarrassing as it is to admit.
I love
I love! It makes me brush longer then I did with a manual brush and my teeth feel amazing 😉
I absolutely adore my quip
I absolutely adore my quip. It has changed my routine and my teeth look and feel better then ever before.
Best Electric Toothbrush
Super comfortable handle to use, and the timer feature is so convenient!
Love this toothbrush
Great design, super sleek look and just the right level of intensity. We got Quips for our whole family and now my daughter loves brushing her teeth!
Perfect for me and my kids
Perfect for me and my kids. Especially the 2 minute timer. I was able to scale the replacement service to fit my needs.
I absolutely Love this toothbrush
I absolutely Love this toothbrush. I love how compact it is (no charging station). I love the quiet brushing. Most of all I love the bristles, my teeth are whitening up just from a quality toothbrush 😃. And, I Love the fact that the toothbrush head & batteries will be mailed every three months. This means not buying some generic replacement because it’s cheaper, only to have it splatter toothpaste all over the place!
I really like my quip
I really like my quip. It’s takes time to get used to ultra soft brush, but I know it’s what’s best for my gums/teeth. Sometimes the brush head of my whip comes off while I’m brushing and that’s super frustrating. It never happens to my husband, so I don’t think that’s common.
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