They are in the process of stealing my money. I had to look them up and found all of these horrible reviews. I bought a gift card that never left my possesion, they say it's registered in someone el... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I received a gift card for Mothers Day went to use it on Monday and all the funds were gone. It was a $25 card my grandson looked up transactions and someone from PayPal had withdrawn $10 then $15. Tr... Ver mais
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My son received a gift card as a birthday present and when we went to use it, the entire balance had been drained by a scammer. I called customer service and they said since I didn’t file a claim in... Ver mais
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I received a $200 Visa giftcard in the mail. After going to the URL on the card, mygiftcardmail.com, to check the balance, I think this was a bogus web site. Later when trying to check the balance on... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
Welcome to GiftCardMall.com, where we help you create gifts as unique as your loved ones. From custom Visa Gift Cards to store gift cards and e-gift cards, we are your one stop shop for celebrating individuals. Want to know more about our company and how we’re active in our community? Connect with us on social media, read our blog and past press releases. If you are looking for cards for your business, visit our corporate site OmniCard.com where you can find incentive cards and professional greeting cards.
Informações de contacto
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2 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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I received 2 giftcards in June
I received 2 giftcards in June, 2024, one for $100 and the other for $50, and my son received a gift card in December, 2024 for the amount of $50. We finally tried to activate the giftcards and they were all three used up. They were hacked! I emailed giftcardmall and they responded telling me that the rep, Andrea R. Andrea R. was committing to resolving the giftcard transaction. the dispute team, Karen A. from Blackhawk Network informed me that "because the transactions listed above have exceeded this 60 day time frame, we no longer have recourse to attempt to recover the funds from the merchant through the Card Network. Furthermore, we must abide by the Terms and Conditions enclosed with your card." She added, "We are unable to credit your account and will be closing this dispute at this time. Although we are not able to assist you further, you may pursue this matter directly with the merchant(s)." Really? When I have receipts and bank statements of my family purchasing the gift cards? I don't think so!!! This is $200 thrown out the window! Hacked! I would encourage others never to buy one of these horrible cards! They are NOT secure and the poor customer service doesn't care about helping you get your gift that your loved ones intended for YOU, not thieves! I'll be reporting this to the BBB and pursuing other legal matters.
27 de fevereiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Hello!
We're sorry to hear about your experience with your gift cards. We understand how frustrating this situation must be, and we appreciate you sharing your concerns. Please check your email from noreply.notifications@trustpilot.com, as we have requested further details to look into this matter and assist you. We want to do our best to address your concerns.
Warm regards,
Josh R.
Giftcardmall.com
I am extremely disappointed with my…
I am extremely disappointed with my experience. Two $100 gift cards purchased, but both arrived with no funds. After a lengthy phone call, I was sent two replacement cards. However, when I checked them again, I found no funds loaded. I did not immediately reach out as I’ve been busy, but when I called today, I was informed that the cards had been used and the charges were outside the dispute window. This situation seems very suspicious – it’s hard to believe that the funds were suddenly used after I had already verified the cards. Overall, I feel this is a scam. While the customer service representatives were polite, the resolution was unsatisfactory and didn’t address the issue effectively. I would not recommend this service
1 de março de 2024
Opinião espontânea
Resposta da Gift Card Mall
Dear Ashley,
Thank you for sharing your feedback. We understand your frustration with the issues surrounding the gift cards you purchased, and we sincerely apologize for the inconvenience this has caused. We’re committed to resolving this matter for you, and we’ve reached out via email from noreply.notifications@trustpilot.com to gather more details so we can investigate further and assist you in resolving this issue. We look forward to working with you to find a solution.
Warm Regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/23/2025:**
Hello Ashley, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Josh R.
Giftcardmall.com
I have used this site for several years
I have used this site for several years, perhaps 7, with no problems whatsoever. Have issued cards as gifts and heard no complaints from recipients. When I did inquire about the card use, (3 or 4 times total), no one expressed any problems. I wish my track record of satisfaction with other service and manufacturing businesses was as notable. I have used other gift card providers - banks, credit card companies etc. - with basically the same satisfaction levels as my experience with GiftCardMall.com (GCM). It does give me pause, however, when I hear negative comments as tracked by your organization but I am also very aware of the myriad of GMC pretenders who scam the public. I will keep such reporting in mind for my future needs of such product(s).
1 de julho de 2024
Opinião espontânea
Resposta da Gift Card Mall
Hello there,
Thank you for your loyalty and for sharing your positive experience over the years! We're delighted to hear that GiftCardMall.com has consistently met your expectations and that both you and your gift recipients have had a smooth experience. We truly appreciate your trust and your awareness of the challenges posed by fraudulent sites. Your feedback means a lot to us, and we look forward to continuing to serve your gift card needs in the future!
Regards,
Maurice V.
Giftcardmall.com
Scam!!
spent 200$ for 2 visa gift cards, and it was the worst experience ever, both cannot be used to purchase anything.
1 de fevereiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Dear Bob,
We're sorry to hear about your experience with the Visa gift cards. We understand how frustrating it must be not to have them working as expected. To assist you further, we've requested additional details via email from noreply.notifications@trustpilot.com. Please check your inbox and respond at your earliest convenience so we can look into this for you.
Warm regards,
Josh R.
Giftcardmall.com
SCAM!!!!!!!!!!
This company is a scam. Activate card online, tried to use it online - declined, tried to use in store - declined. Called the number and person said the card is registered to a person and asked me to verify name and address. I said no, online activation didn't ask for that info so no card isn't registered to someone. They insisted it was and said I can't use it without verifying that info. Card is brand new, just activated. Company and employees should be in jail.
1 de fevereiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Hello there,
We're sorry to hear about your experience with your card activation and usage. We understand how frustrating it must be to have your card declined both online and in-store. For security reasons, some transactions may require additional verification, but we want to ensure you can use your card as expected. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather more details to assist you further. We appreciate your patience and look forward to resolving this for you.
Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/05/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Giftcardmall.com
Invalid $200 Visa Gift Card
I bought a $200 Visa gift card from my local post office. I tried to use it at Walgreens, and then at Walmart, but it was declined both times. I realized that maybe I needed to register it, but when I went to the website to do so, it said that it was not a valid card. I tried to check the balance and it said the same thing. I double checked to make sure I was on the correct site, and I was. I called the number on the back, but it said it was an automated service, so I couldn't talk to anyone. I called the number on the website, and a message said that they could only help if I bought the card directly from the website. I am out $200, and there is no one who can help me get my money back or a new card issued.
30 de janeiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Hello Carrie,
We're very sorry to hear about your experience with your Visa gift card. We understand how frustrating it must be to have your card declined and then face difficulties registering or checking the balance. We’d like to assist you further—please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional information to look into this for you. We appreciate your patience and hope to resolve this as soon as possible.
Warm Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 02/04/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
Giftcardmall.com
Company is a scam
I received several of these cards as gifts this year for Christmas. I activated them (that wasn't easy-but I did get it done). I went to use one-declined. Got home, checked balance (again not easy), all money used?! I have used two other cards with no issues. Their website is terrible. It hardly works and checking balances is hard. I've been blocked more than I've gotten through. I feel like I've had $200 stolen from me. I sent an inquiry, but have gotten NO response. Based on what I'm seeing here, I'm guessing this is how they work. I'm NEVER going to give one of these as a gift again.
27 de janeiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Dear Deborah,
Thank you for sharing your experience. We're truly sorry to hear about the difficulties you faced with activating and using your gift cards, as well as with navigating our website and contacting us for support. We understand how frustrating this must be, especially given the balance concerns you described. To assist you further, we've sent you an email from noreply.notifications@trustpilot.com requesting additional information. Please check your inbox, as we're eager to investigate this matter and help resolve the issue.
Warm Regards,
Josh R.
Giftcardmall.com
Zero Star rating. Do not purchase from this company.
I would give them a zero star rating if it were possible. Do not purchase a gift card from this vendor.
I received a gift card from my boss and was unable to activate it and it indicated that there were no funds on the card.
I have been communicating with Jose S. in their "customer service" department. There has been no resolution to my issue, and I have been told to consult with the person who gave me the gift card. I was told that the funds were refunded to the purchaser, but when I asked for additional information, such as when and at which store, I was met with "unfortunately, we have no additional information."
In other words, they are not at all interested in honoring the gift card and they are perpetuating a fraud.
UPDATE: Don't be fooled when they reach out and claim to want to rectify the situation. Despite being provided my contact information and indicating they would reach out by phone, the company has not. I continue to deal with Jose S. who has stonewalled my efforts at obtaining information. He simply indicates that the "activation" of the card was voided. And, has offered nothing other than that I must return to the purchaser for relief. They simply mark their issue as "resolved." This company is a complete sham.
23 de janeiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Dear Marti, thank you for sharing your experience. We deeply regret the frustration you've encountered while trying to resolve this issue. Please know that we take your concerns seriously and would like to assist further. To proceed, we’ve requested additional details via email from noreply.notifications@trustpilot.com. Once we have this information, we will work to address your concerns promptly. Thank you for bringing this to our attention.
Warm Regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/28/2025:**
Hello Marti, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
I recently purchased a $200 gift card…
I recently purchased a $200 gift card thru Amazon. Used it twice once for Door Dash and once for Amazon both totaled around $80. Went to use again and was surprised I couldn't. Called 888 524 1283 and was told only had .46. The transactions were odd transactions. They want me to send body picture of me holding my ID. Hell no!!! You scammed me once. Please be advised the card is like some heavy duty paper. Doesn't look like traditional gift card. Amazon is useless. Why is Amazon allowing these companies to scam us. I too will be filing FTC complaint and posting on any sites I can to help others from falling into this scam.
22 de janeiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Dear Dawn, thank you for sharing your experience. We're deeply sorry for the frustration you encountered with your gift card and the transactions you described. We truly understand your concerns and want to help resolve this issue. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve requested further details to investigate this matter. Your feedback is important to us, and we’re committed to assisting you as quickly as possible.
Warm regards,
Josh R.
Giftcardmall.com
Be careful when purchasing Gift Cards
I purchased a $50.00 from a Wegman's Store in New York State on December 23rd. 2024, for Christmas Present.... The card was activated on January 8th. 2025 and on the same day, the money was pulled to an Immigration and Naturalization Service in Denver, Colorado, not by myself or my Son, to which the card was bought for... When he tried to use the card in New York State it was declined because of lack of funds..... I am very upset that this happened because I purchased the card for a Christmas Gift and the funds went to an organization that neither one of us approved the transaction for... I spoke with a Representative from Wegman's where I purchased the Visa Card, and I was told that nothing could be done on their end and that I needed to contact the 888 number on the back of the card... I have tried multiple times calling the number, but I haven't been able to talk to a live representative, so nothing has been done, yet the money is gone!!!
8 de janeiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Dear Charlene, we sincerely regret to hear about your experience with the gift card purchased at Wegman's. Your frustration is completely understandable, especially considering this was intended as a Christmas gift. To assist you further and look into this matter, we’ve requested additional details via email from noreply.notifications@trustpilot.com. Please check your inbox, and we’ll work diligently to resolve this issue.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARMALL.COM 01/27/2025:**
Hello Charlene, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
I received a $50 MC gift card from a…
I received a $50 MC gift card from a friend. I tried to use on Amazon, it was declined. I looked up the website because when I called no one to talk to, they say go to the website. They ask for a zip code....got nowhere.
Went online, cannot activate, when I put the card numbers in, it showed a negative of $49.99 with a 1 cent balance. Really ridiculous! Have to question if this is all a scam up front.
24 de janeiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Hello there,
We’re sorry to hear about the difficulties you've encountered with your gift card, and we understand how frustrating this experience must be. Issues with activation and unexpected balances can certainly be concerning, and we’d like to investigate this further for you. We've sent you an email from noreply.notifications@trustpilot.com to gather more details and assist in resolving this matter. Please check your inbox and respond at your earliest convenience so we can help.
Warm Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/29/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(877) 944-3822; our team will help you.
Maurice V.
Giftcardmall.com
You do not even deserve one star
You do not even deserve one star. People pay money to give these cards as gifts and you make it impossible for the gift holder to even use. Are you hoping they give up and then you can pocket the money after a year? You need a class action suit brought against you! This is ridiculous! You cannot register it, you cannot get ahold of anyone to try to help you, you try to buy something when it says it is registered but it keeps getting denied. You people suck and deserve to be shut down. I'm reporting you to the Attorney General's office regarding your illegal business habits!
22 de janeiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Hello Debra,
We're truly sorry to hear about your frustrating experience, and we understand how disappointing it must be to face difficulties using your gift card and reaching our support team. Please know that we take concerns like yours seriously and are committed to resolving any issues you may be facing. To assist you further, we’ve sent an email from noreply.notifications@trustpilot.com to gather more details. We encourage you to respond so we can work toward a resolution as quickly as possible.
Warm Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/24/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Scammed
This is the second gift card that I have received that the funs have been used fraudulently. This time on PayPal and it is clearly evident it is fraudulent as they took a $1 out first and larger amount the second time. Discovered this when paying for a purchase at the Mall. Called Customer Service and was on hold to close to 1 hour. Filled out the required paperwork required for the dispute. Received email back this morning stating that after "careful review" there was not enough evidence to reissue the funds back to me.
This is not acceptable!! I would like the company to do the right thing and replace the card with the value that was on it.
Will not recommend purchasing these Visa giftcards in the future. Too easy for scammers to steal your money!
** 2/16 - still no resolution. Keep getting weekly emails stating they are working on my case and to be patient. Giving a range of 30-90 days to resolve. **
31 de dezembro de 2024
Opinião espontânea
Resposta da Gift Card Mall
Dear Jillian,
We sincerely regret to hear about your experience with the fraudulent activity on your gift card and the challenges you faced in resolving this matter. We understand how frustrating it must have been to wait on hold and then receive a response that did not meet your expectations. Please know we are committed to helping resolve this for you. To gather additional details and assist further, we have sent an email from noreply.notifications@trustpilot.com requesting your information. We hope to address this promptly and restore your trust in us.
Warm Regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/24/2025:**
Hello Jillian, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
100$ Visa gift card drained
Bought a 100$ Visa gift card to use online on 1/19/2025, But when I called to check the balance on 1/20/2025 it was all stolen, there was only .40 cents left on it. I email and called but I haven't gotten any reply back. the only information I got from calling was that it was spent on Ebay. It seems like there is a scam going around with these cards.
03/09/2025 I got my refund. The people at the call center were really nice, Its just that sometimes its hard to hear what they are saying. So lots of back and forth with emails and calling.
18 de janeiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Dear Brandon, thank you for bringing this matter to our attention. We deeply regret to hear about your experience with your Visa gift card and the unauthorized transactions you mentioned. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather more details and assist you further. Resolving this issue is a priority for us, and we hope to make things right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/24/2025:**
Hello Brandon, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
Scammed
My experience is similar to others I've read on here.
Received a gift card for Christmas. Tried to use it several times and couldn't. Called Customer Service, who said the balance was already used up by a scammer. They promised to issue me a new card and then left me on a never-ending hold. This whole experience feels like a scam.
22 de janeiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Hello Brenda,
We’re very sorry to hear about your experience and understand how frustrating it must be to receive a gift card only to find the balance already used without your knowledge. We apologize for any inconvenience caused during your interaction with our customer service team and for the extended hold time. Please know that we take these concerns seriously and would like to assist you further. We’ve sent you an email from noreply.notifications@trustpilot.com to gather more details and work toward a resolution. We appreciate your patience and look forward to helping you.
Warm regards,
Maurice V.
Giftcardmall.com
VERY QUESTIONABLE EXPERIENCE
We received a $500 Christmas gift card from this company. After activation the card would not work even though I registered and saw the balance. After calling in we were told it was fraudulent registered and they wanted the receipt for this gift along with personal information from me. I am in my third phone call that goes into a looping hold then disconnection. This company is a scam, obviously and hate informing my gift giver.
EDIT - after 1.5 hours the last time on hold they say they will make it right with a reissue. We will know in 5-7 business days but it’s gone on for a month. Funny how that and the review coincided.
7 de janeiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Hello Julie,
Thank you for sharing your experience, and we sincerely apologize for the frustration you've encountered with your gift card. We understand how concerning it must be to experience activation issues, lengthy hold times, and the need to provide additional information to resolve the matter. We're glad to hear that a resolution is in progress with a reissue, and we truly appreciate your patience throughout this process. To ensure we can assist you further, please check your inbox for an email from noreply.notifications@trustpilot.com and respond with the requested details at your earliest convenience.
Warm regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/23/2025:**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Giftcardmall.com
Received a 200.00-dollar visa gift card…
Received a 200.00-dollar visa gift card for Christmas. Through Jan 10th spent 150.. check balance on jan8th and it was .34 cents. Fraudulent charges 53.00. Tried for 3 days to contact someone at gift card mall and could not get through. The only thing I would get was their recordings. Total waste of time!!! Worst experience ever!!! Neve do business with this company again!!! ANY CHARGES WITH Retailer city:
855-836-3987 ARE NOT MINE!!!
6 de janeiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Dear Mike, we sincerely regret the frustration and inconvenience you've experienced with your Visa gift card and our support services. We understand how concerning fraudulent charges and difficulties reaching our team can be. Please check for an email from noreply.notifications@trustpilot.com as we’ve requested additional details to investigate this matter further and assist you promptly. Your feedback is valuable, and we appreciate the opportunity to make things right.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/23/2025:**
Hello Mike, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
Fraudulent Charge on my giftcard
I had a $200 giftcard & made a couple purchases totaling about $55. I checked my balance & still had around $145 on it. When I went to use it again, the next day, it was declined so I checked my balance, again & there was a fraudulent charge of $143. This company is awful & now I am out money I desperately need.
17 de janeiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Dear Chelsea, thank you for bringing this to our attention. We understand how frustrating it must be to see unexpected charges on your gift card and not be able to access the funds you need. To assist you further, we’ve sent an email from noreply.notifications@trustpilot.com requesting more details about your card and the transactions in question. Please check your inbox, as we are committed to investigating this matter and resolving it for you as quickly as possible.
Warm regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/22/2025:**
Hello Chelsea, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
PLEASE STAY AWAY FROM THIS COMPANY!
If I could give this crappy company no stars I would but unfortunately it won't allow me to do this. This has got to be the worst company ever. I've never ever been so frustrated with a company as I am with this one. This is my second card and it still does not work and then they have the nerve to tell me that I cannot use this card for certain purchases. What kind of a joke is that. The wait times to talk to someone for customer service is so ridiculously long. I could take a nap, wake up, take a shower and still will be waiting. I would never ever in my life recommend this crappy company to anyone. Please stay away from this company unless you love trouble.
17 de janeiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Dear David,
Thank you for sharing your concerns. We deeply regret hearing about the frustration you've experienced with your gift cards and the difficulties you faced with our customer service. We truly understand how upsetting this situation must be. To help resolve this matter, we’ve requested further details via email from noreply.notifications@trustpilot.com. Please check your inbox, as your feedback is important to us, and we’re eager to assist in finding a resolution.
Warm Regards,
Josh R.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/21/2025:**
Hello David, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Josh R.
Giftcardmall.com
Scam, I think
I received as a gift and went to the website to check the balance (the amount was not on the card). The web site sent me to a blank page. I then called the phone number provided on the card and a recording referred me back to the useless website.
16 de janeiro de 2025
Opinião espontânea
Resposta da Gift Card Mall
Hello Lynn,
Thank you for bringing this to our attention, and we apologize for the difficulties you've experienced. We understand how frustrating it must be to encounter a blank page when checking your balance online and then being redirected back to the website when calling the number on the card. Your experience is not the level of service we aim to provide, and we’d like to help resolve this for you. Please reach out to our customer support team so we can assist further with your gift card. Please check for an email from noreply.notifications@trustpilot.com requesting additional information about your concern.
Warm Regards,
Maurice V.
Giftcardmall.com
**UPDATE FROM GIFTCARDMALL.COM 01/21/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.
Maurice V.
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A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.