Great company to order hampers with, especially for business/corporate purposes. We have used Gift Hampers twice now and they have been really helpful with any issues that aren't their own fault.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Easy purchase for quality gifts. Timely delivery and very good at keeping me informed and able to track my order.
A empresa respondeu
Ordered a hamper as a gift, was quickly processed and delivered in a day ! Not only that , but while ordering it was placed twice and paid twice by mistake and they immediately cancelled one and pr... Ver mais
A empresa respondeu
Excellent choice of hampers and keenly priced. Gift Hampers` ability to deliver to Luxembourg (in my case) set them apart, given that big name suppliers in the UK seem unable to do this, as a result... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Working closely with our partners and couriers, Gift Hampers International offer a quality and easy option for customers wishing to send gifts both locally and abroad.
Informações de contacto
Suite 7, Brackenholme Business Park, YO8 6EL, Selby, Reino Unido
- +44 1757 842 010
- sales@gifthampers.com
- gifthampersinternational.com
4,6
Excelente
77 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful Customer Service
Great company to order hampers with, especially for business/corporate purposes. We have used Gift Hampers twice now and they have been really helpful with any issues that aren't their own fault.
1 de julho de 2026
Opinião espontânea
Resposta da Gift Hampers
Thank you for your feedback Nicole. We look forward to serving you again!
Would not recommend
Would not recommend. Delivery took 11 days (8 business days) which is not what was indicated on their website when i was placing the order. Customer service was quite subpar. As I kept reaching out to find out the status of the delivery, i was given then same deactivated tracking order over and over again. As we ended up missing the occasion for which the gift was intended, I asked for compensation and was given a voucher for another purchase. Needless to say I will not be making further purchases on this website.
UPDATE: reply from the business gives an erroneous timeline. The timeline quoted was 2-5 business days. It took 8 business days. This was confirmed by their representative in an email and I have a copy. Says a lot about the business that they would discredit my review with wrong information.
30 de junho de 2026
Opinião espontânea
Resposta da Gift Hampers
Hi Marina,
Thank you for your feedback.
We are genuinely sorry to hear that you were disappointed with your experience. We fully understand how frustrating it can be when a delivery does not arrive when expected, especially when the gift is intended for a particular occasion.
We would just like to clarify that your order was placed on the evening of 18/06, meaning it was processed by our team the following working day for courier collection. Based on the delivery window of 5 working days to the Czech Republic, which is shown clearly on our website before purchase, this placed the estimated delivery around 26–29 June. The courier ultimately completed the delivery successfully on 30 June, which was one working day later than the estimated window.
While we always do our best to meet the estimated delivery dates shown, deliveries are handled by third-party couriers and delays can occasionally occur outside of our direct control.
Our customer service team did respond to your messages and provided the live tracking link each time, as this is the official link used to monitor the parcel’s progress with the courier and view the latest available delivery information.
We appreciate that the gift arrived later than you had hoped, and we are sorry for the disappointment this caused. As the gift was ultimately delivered successfully, the monetary refund you requested did not seem reasonable in this case. However, as a gesture of goodwill, we offered a voucher towards a future purchase, which we hoped would help acknowledge the inconvenience.
We are sorry that this experience did not meet your expectations, but we do hope this helps clarify the order timeline and the support provided. We would be very happy to assist you again in the future and sincerely hope we have the opportunity to provide you with a better experience next time.
Kind Regards
Gift Hampers International
Swift service
Swift service!
Lovely packaging!
Great products and choices, at various budgets.
My parents were very pleased with their anniversary gift!
23 de junho de 2026
Opinião espontânea
Resposta da Gift Hampers
Thank you for your lovely feedback. We’re delighted to hear your parents enjoyed their anniversary gift :)
Kind regards,
Gift Hampers International
Easy purchase for quality gifts
Easy purchase for quality gifts. Timely delivery and very good at keeping me informed and able to track my order.
22 de junho de 2026
Opinião espontânea
Resposta da Gift Hampers
Thank you for your kind words. We’re delighted to hear you were pleased with both the product and the communication. It means a great deal to us.
Kind regards,
Gift Hampers International
Fast Efficient and great service!
Ordered a hamper as a gift, was quickly processed and delivered in a day !
Not only that , but while ordering it was placed twice and paid twice by mistake and they immediately cancelled one and processed the refund.
Great service!
3 de junho de 2026
Opinião espontânea
Resposta da Gift Hampers
Thank you for your lovely feedback. We’re delighted to hear you enjoyed the service. Also our team meticulously confirm all received orders so I'm glad we spotted the double order mistake and were able to rectify it immediately
We look forward to serving you again :)
Kind Regards
Gift Hampers International
Unresponsive
What I find remarkable is that you cannot choose a delivery date. If I’m sending a gift for a special occasion I want it to arrive on that special day. What’s worse, however, is that the parcel I sent to my dad was never delivered, even though the courier service marked it as delivered. The courier service (DPD) is also useless as it needs the sender to raise a complaint and provides no further assistance. I emailed gifthampers about this one week ago, sent a reminder 3 days ago, receiving no response at all. I text them in Instagram and receive an auto response that they do not handle inquiries through social media, asking me to email them, which I have now done three times. Very disappointing experience.
15 de maio de 2026
Opinião espontânea
Resposta da Gift Hampers
Hi Marc,
Thank you for your review. We fully understand your frustration, especially as this was a gift intended for a special occasion.
Our deliveries are provided within estimated delivery windows rather than guaranteed nominated delivery dates, which is why a specific delivery date cannot always be selected at checkout. In this case, the gift was delivered within the timeframe shown when the order was placed. However, the key issue was that the parcel was marked as delivered by the courier, but later evidence indicated that it had not been delivered to the correct address.
As the tracking showed the parcel as delivered, we were not automatically made aware that anything had gone wrong. Once we became aware of the issue, we contacted the courier to investigate. The proof of delivery information provided suggested that the parcel had been delivered to a nearby incorrect address.
Regarding the emails, we did not receive the original messages at the time, which is unusual. After we contacted you and the messages were forwarded again, they came through successfully.
Following the courier investigation, we provided you with a full refund, along with an additional gesture for the inconvenience caused.
Unfortunately, this case involved a combination of issues which led to further frustration, including the courier marking the parcel as delivered despite it not reaching the correct address. We understand how disappointing this was and will be raising the matter further with the courier to help prevent similar issues in future.
We appreciate you bringing this matter to our attention, and we are pleased that it has now been fully investigated and resolved.
Kind regards,
Gift Hampers International
I ordered from the US
I ordered from the US. Delivery was quick and the gift well received. I’ll use you again. Thanks!
2 de maio de 2026
Opinião espontânea
Resposta da Gift Hampers
We are happy to hear the gift was well received and look forward to serving you again!
great product and great communication
31 de março de 2026
Opinião espontânea
Resposta da Gift Hampers
Thank you for your kind words. We’re delighted to hear you were pleased with both the product and the communication. It means a great deal to us.
Kind regards,
Gift Hampers International
great gift box and great communication…
great gift box and great communication every step of the way
31 de março de 2026
Opinião espontânea
Resposta da Gift Hampers
Thank you for your lovely feedback. We’re delighted to hear you enjoyed the gift box and that our communication kept you well informed every step of the way - that’s exactly what we aim for.
Kind regards,
Gift Hampers International
Was delivered on time
Was delivered on time, and the recipient is happy. Thanks for great service. Will definitely use it again 😁
27 de março de 2026
Opinião espontânea
Resposta da Gift Hampers
Thank you for your review - we’re delighted the delivery was on time and that the gift was enjoyed. We look forward to serving you again.
Kind regards,
Gift Hampers International
Everything was perfect
30 de março de 2026
Opinião espontânea
Resposta da Gift Hampers
Thank you so much for your lovely review. We’re really pleased everything met your expectations.
Kind regards,
Gift Hampers International
Thank you so much from smooth delivery…
Thank you so much from smooth delivery and great products!
19 de março de 2026
Opinião espontânea
Resposta da Gift Hampers
Thank you so much for your kind feedback. We’re delighted to hear you were pleased with both the smooth delivery and the products - it means a great deal to us.
Kind regards,
Gift Hampers International
Wonderful gift hamper!
Easy to use website, excellent communication back & forth with company, fulfilled my request for a specific delivery date. Lovely gift hampers to choose from, large selection.
19 de março de 2026
Opinião espontânea
Resposta da Gift Hampers
Thank you for your wonderful feedback.
We’re delighted to hear you found the website easy to use and that our team could support you with your specific delivery request.
It’s great to know you enjoyed the selection and the hamper itself - that’s exactly the experience we aim to provide.
It was a very easy process to order and…
It was a very easy process to order and transparent with the delivery details.
18 de janeiro de 2026
Opinião espontânea
Resposta da Gift Hampers
Thank you for your lovely review.
We’re really pleased you found the process straightforward and the delivery communication clear throughout.
Kind regards,
Gift Hampers International
The hamper was wonderful
The hamper was wonderful! A present for my daughter and husband. They loved it. The only reason for 4 stars was that it took so long for delivery....I wish they given a time line for delivery.
13 de janeiro de 2026
Opinião espontânea
Resposta da Gift Hampers
Thank you for your lovely feedback. We’re delighted to hear the hamper was enjoyed - it’s wonderful to know it made a special gift for your daughter and husband.
We do appreciate your comments regarding delivery timing. We always aim to provide clear delivery guidance, and we will take this on board to ensure expectations are communicated as clearly as possible going forward.
Thank you again for your support.
Kind regards,
Gift Hampers International
Seamless ordering gifts for overseas family …
The process of ordering a gift basket to family overseas was seamless.
Thank you so much
I would like to see the range grow over time to cater for more vegan option.
18 de dezembro de 2025
Opinião espontânea
Resposta da Gift Hampers
Thank you for your feedback Kim,
Our range is quite extensive with hundreds of hampers available during the Christmas season. Unfortunately a lot sell out quite quickly which is probably why you saw a reduced range at the time.
We are constantly improving our services and range and will take your feedback on board. Wishing you a Happy New Year!
Resposta da Gift Hampers
Thank you so much for your lovely review.
We’re really pleased you were happy with the service and look forward to serving you again.
Kind regards,
Gift Hampers International
Top choice
The basket was really amazing and made a great impression and top degustation for my parents who live in another country. I am very glad for having found this service!
15 de dezembro de 2025
Opinião espontânea
Easy to navigate on this site
One of the easiest sites I found for sending gifts to someone living in the UK if you live in Australia especially if you’re the older generation and not too computer savvy.
19 de dezembro de 2025
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.