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Classificada 5 em 5 estrelas

The website has a good range of ideas, is clear and easy to use. Prices are reasonable, payment secure and delivery service accurate. Thank you Gift Loft.

A empresa respondeu

Classificada 5 em 5 estrelas

Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. S... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cabazes
  2. Loja de lembranças
  3. Serviço de encomenda de comida online

Escrito pela empresa

We are passionate about NZ products and delicious artisan foods - every gourmet food is taste tested before we select it for our gorgeous food hampers. We are a small family-owned & operated business based in Auckland, New Zealand. We love all things beautiful and fashionable and hope that our selection provides the perfect gift or gift idea for you.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

263 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quick

Quick, easy, good info and lovely products

16 de fevereiro de 2023
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Resposta da The Gift Loft

Thanks Nichole!

Classificada 4 em 5 estrelas

I originally gave them a 1 star as the…

I originally gave them a 1 star as the gift had not been received, however it was at the time of cyclone Gabrielle and it did turn up. Irt was just unfortunate timing when I ordered it. They have a wonderful choice of gifts which made it easy for me to find something. Thanks guys

14 de fevereiro de 2023
Opinião espontânea
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Resposta da The Gift Loft

Since updated by Toni:
I originally gave them a 1 star as the gift had not been received, however it was at the time of cyclone Gabrielle and it did turn up. Irt was just unfortunate timing when I ordered it. They have a wonderful choice of gifts which made it easy for me to find something. Thanks guys

by Toni Sullivan

Classificada 5 em 5 estrelas

AMAZING Service!!

AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She suggested some gift items and she delivered a superb gift hamper at the time I had requested. Thanks a million Karina/Giftloft, the gift was a lovely & much appreciated surprise.

8 de fevereiro de 2023
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Resposta da The Gift Loft

Thanks so much for taking the time to write a review for us Linda. Glad the gift was well received :)

Classificada 5 em 5 estrelas

Wedding gift delivered despite floods

I left it a little late to order a wedding gift for my sister in Auckland (I live in South Africa) and then the first floods hit. So impressed that you were able to deliver the gift before the wedding day. And grateful.
And you kept in touch until the gift was delivered.
thank you!

1 de fevereiro de 2023
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Resposta da The Gift Loft

Thanks so much Melanie!

Classificada 5 em 5 estrelas

I found just what I was looking for at…

I found just what I was looking for at Giftloft. Also they were very helpful as I had put the wrong house number on the address! They assured me they would rectify my error before delivery.

5 de fevereiro de 2023
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Resposta da The Gift Loft

Thanks Sue!

Classificada 4 em 5 estrelas

Easy ordering but delivery slower than expected

Ordering online was easy and quick to do. The only suggestion I would make, for future reference, is to give an estimated time or time range for delivery. My order was to go to Invercargill and I was informed that usually takes 2 business days from the date of dispatch (Wed 1 Feb) to reach Southland. It actually took a little longer than that and I started to worry the delivery wouldn't arrive by Monday 6 Feb at the latest. Yesterday, Tuesday 7 Feb, my recipient sent me a big thank you. She was very impressed with her gift and happy I had alerted her, yesterday, to keep an eye out for a parcel. It all worked out well!

6 de fevereiro de 2023
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Resposta da The Gift Loft

Thanks for your review Caz, we would usually alert customers for pending later than expected deliveries but unfortunately with the flooding in Auckland compounded by two short weeks including Monday 6 February being a public holiday, all of the couriers are behind with all deliveries and we haven't been able to lodge queries as quickly as usual due to them working under high pressure. Rest assured if this happened in future, you would most likely be alerted.

Classificada 4 em 5 estrelas

Good website although complicated with…

Good website although complicated with payment as the delivery address and billing address in different countries. I had to do it several times before I got through. Speedy response and delivery

3 de fevereiro de 2023
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Resposta da The Gift Loft

Thanks for your review Jackie, sorry you found the payment process difficult. Sometimes when paying by Shop Pay (credit card), Shop Pay who are the payment provider remember the last shipping address you used which is usually your own address and it defaults back to that. You just need to ensure you tick 'use a different shipping address' and it should go through quite quickly :)

Classificada 5 em 5 estrelas

Lovely Xmas Gift Hamper!!

Great choice of gifts and service, purchased online from the UK. Was kept well informed on delivery & the gift was delivered as per requested date! The recipient was delighted with the Xmas hamper and quality of products.

21 de dezembro de 2022
Classificada 5 em 5 estrelas

Ordered from the Uk for extra present…

Ordered from the Uk for extra present for daughter in NZ.
Parcel arrived when requested..contents as described.
Will definitely use again..excellent service and goodies.

28 de dezembro de 2022
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Resposta da The Gift Loft

Thanks Ann :)

Classificada 3 em 5 estrelas

Attractive option but gift message needs improvement

Gifts looked great, and the store has a great range to suits a wide range of ages, occasions and needs.
Was rather disappointed that I could not enter a separate message for each hamper that was going to the same address. Would be good to have a separate message box for each hamper if multiple hampers were ordered to one address.

1 de dezembro de 2022
logótipo da The Gift Loft

Resposta da The Gift Loft

Hi Renee, thanks for your review. For future reference, you can write multiple messages in the one message box. Just use a new line for each message and state which message is for which hamper. Thanks :)

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