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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very straight forward platform to use. Allowed us to split between charities easily. Would use again.

A empresa respondeu

Classificada 5 em 5 estrelas

We needed to find a fund-raising platform to raise donations for our friend who has MND. Givewheel provided a succinct way of splitting out charity donations and also the ability to retain a small am... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Brilliant from start to finish. Such an easy set up and handled seamlessly, we always know who's donated and can keep on top of everything. The ability to split funds between charities was a great bon... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

So pleased we chose GiveWheel as our fundraising platform - really easy to set up a page and their comms/support was always prompt and helpful! Also loved how we could split funds between our three ch... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Caridade

Escrito pela empresa

The UK's multi-charity fundraising platform for individuals, teams, and companies. Free to use and 0% platform commission. Setting up a page is quick and easy and you can fundraise for as many charities as you wish. With no platform commission, your donations go further and have greater impact on the causes you care about!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

85 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

First used the site for a marathon last…

First used the site for a marathon last year, since then there seems to have been a mass of new features added - it really is the Swiss Army knife for fundraisers! Back to the marathon training for me…

13 de outubro de 2023
Opinião espontânea
logótipo da GiveWheel

Resposta da GiveWheel

Hi Julia,

Thank you for sharing your experience, we're glad to have helped - good luck with the training!

Best wishes,
Team GW

Classificada 5 em 5 estrelas

Very good site

Very good site. Helpful technical great to be able to donate to multiple charities.

17 de setembro de 2023
logótipo da GiveWheel

Resposta da GiveWheel

Hi James,

Thanks for your feedback and for choosing GiveWheel - we look forward to welcoming you back again soon!

Best wishes,
Team GW

Classificada 5 em 5 estrelas

Thank you GiveWheel!

So pleased we chose GiveWheel as our fundraising platform - really easy to set up a page and their comms/support was always prompt and helpful! Also loved how we could split funds between our three chosen charities. After reading the two reviews on here which aren't five stars, imho I think that the words "devious" and "underhand" are extremely unfair - implying sinister operations. This couldn't be further from the truth. If you're thinking about using GiveWheel, don't let those reviews put you off. It's a fantastic platform which I have no reservations about recommending to everyone I know!

13 de setembro de 2023
Opinião espontânea
logótipo da GiveWheel

Resposta da GiveWheel

Hi M,

Thank you for your positive feedback - we're delighted to hear that you had a great experience! 😃

We look forward to supporting your future fundraising initiatives and welcoming you warmly back to the platform.

Best wishes,
Team GiveWheel

Classificada 5 em 5 estrelas

I had searched for a while to find a…

I had searched for a while to find a platform where I could actually raise money for MORE than 1 charity - seemed to have found the holy grail with you. Dare I say I’ve not had a faster response to my emails (admittedly some of them user error) and you were a great help. Thank you.

20 de julho de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Good site, but sadly a bit devious

Good site, but I’m afraid I agree with Dr G : if you made it clear and simple to donate any amount from zero percent to whatever anyone chooses, that would be the honest way to do it. I’m sure you’d still get donations for the GiveWheel operation, but you wouldn’t be effectively giving people no choice. Just add the extra button to the page where a percentage is chosen.

20 de julho de 2023
Opinião espontânea
logótipo da GiveWheel

Resposta da GiveWheel

Hi Tom,

Thank you for your feedback. We are a small team and - as part of our mission to provide our platform for free to charities and fundraisers - we could not exist without at least covering basic operational costs. To date all revenue has been reinvested into improving our offering.

Whilst we depend on the generous contributions of donors, this is entirely optional and selecting just one link removes this – whether adding a contribution or not, there is no difference to the service you receive and we welcome all donors, irrespective of whether they choose to leave a contribution or not.

Best wishes,
Team GiveWheel

Classificada 5 em 5 estrelas

Brilliant!!!

Hadn’t come across Givewheel until recommended by a colleague but found the whole process really positive - our school fundraising page raised lots of money for 3 charities chosen by the children ☺️ so thank you!!!

8 de julho de 2023
Opinião espontânea
logótipo da GiveWheel

Resposta da GiveWheel

Hi Charlie, thank you for your feedback - we're delighted to hear about your event and the experience you had. We look forward to seeing you again!
Best wishes,
Team GW

Classificada 1 em 5 estrelas

Underhand ways to get admin fees from you

Trying to donate on their page to a colleague's event it SAYS that you can reduce the "donation for their costs" to zero but gives you no option to do so. It defaults to 10% as a nudge but the minimum option button is 5%. I object to being made to pay additional to pay to a charitable cause. I've tried signing up, tried progressing for payment but I can see no option to remove it. Shame on Givewheel!

Update: After contacting them, to be fair there IS an option to not donate an admin fee, however, that option is hidden in the text. It's not given as a "button" on the donate list. It is HIDDEN within the text.

So for those who want to go ahead and use this page, I don't, within this statement:

"Adding a small contribution on top of your donation means we can support more people. You can however set this amount to 0%. GiveWheel is proud to support your fundraising."

The words around setting the amount to 0% are actually the button but unlike hyperlinks, these are set as almost the same colour as the rest of the text.

Underhand? In my view yes. I like my charity giving sites to have ethics front and centre so I will not be donating through this site.

Update again: To be fair to Givewheel they have now underlined the phrase in the text which at least means it can be found by the eagle eyed, however, what they have not done is given it equal prominence to the four boxes of 5%, 10%, 15% and 20% and their attempts to justify this as ok in the discussions I've had with them just ring a lot of alarm bells for me AND the fact they only made this change after this Trustpilot review.

6 de julho de 2023
Opinião espontânea
logótipo da GiveWheel

Resposta da GiveWheel

Hi Dr G, thank you for your feedback - we’re sorry to hear the way you do about GiveWheel.

Our platform is entirely free for charities, fundraisers, and donors. Whilst we depend on the generous contributions of donors, this is entirely optional and selecting just one link removes this – whether adding a contribution or not, there is no difference to the service you receive and we welcome all donors, irrespective of whether they choose to leave a contribution or not.

As a business, we could not exist without at least covering basic operational costs, and to date all revenue has been reinvested into improving our offering.

We feel that our service to you exceeded that which one might typically expect – we replied to your first support email within 45 minutes and the second email within 20 minutes, in both cases providing clear guidance on how easy it is to remove any contribution from your donation. Most companies operate on 24 or 48 hour response policies.

Having read your frustrations, one of our founders reached out directly and offered a call to better understand how we could help but this was declined.

Our small team works tirelessly to deliver the best fundraising platform that we can, for charities, for fundraisers, and for donors. The significant number of charities that use and benefit from GiveWheel, as well as the feedback from fundraisers and charities alike, is testament to the positive impact GiveWheel makes in the charitable space.

We appreciate all feedback and whilst we can’t implement every feature suggestion we receive, we will be reviewing how we can make the cause of this issue even more clear.

Best wishes,
Team GiveWheel

Classificada 5 em 5 estrelas

Versatile and helpful fundraising platform

GiveWheel were an excellent fundraising platform - offering the opportunity to split funding across two charities, something that other platforms do not offer. The team were also really helpful and replied promptly to queries.

15 de abril de 2023
Opinião espontânea
logótipo da GiveWheel

Resposta da GiveWheel

Hi Giverny, thank you for your feedback - we really enjoyed supporting your fundraising event for two great causes! Best wishes from all the team here.

Classificada 5 em 5 estrelas

Fantastic!

A brilliant user experience for setting up a fundraising page, easy to use and would absolutely use again.

13 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

5 Stars

Great platform to use for any fundraising, easier to use than other platforms and great customer service.

9 de junho de 2023
Opinião espontânea

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