GlobalTranz Opiniões 

48
TrustScore: 1.5 em 5

1,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

We book load with them, arrive on time, and they didn't set up appointment! They don't care, our driver is stalling in place, they're doing nothing to resolve situation. I guess they don't care. One o... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Was difficult to come in contact with them, after i got the message that my package not could be delivered. After contact we agreed that the pckage stayed with them untill next monday and then i pic... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

De skinnar mej på pengar, hittar hela tiden på nya orsaker till att man ska betala. Kommer med hot och kallar en med andra ord trög, striden fortsätter. Nu säjer företaget att dom överlåtit mina försä... Ver mais

Classificada 1 em 5 estrelas

Quoted rate then recharged almost twice original amount. THIRD charge was for a shipment that wasn't ours. Getting annoying monday emails from someone there discussing her daily life. After constan... Ver mais

Informações sobre a empresa

  1. Veículos e transporte

Escrito pela empresa

GlobalTranz is a logistics services provider and 3PL offering freight management technology and services.


Informações de contacto

1,4

Muito mau

TrustScore: 1.5 em 5

48 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,4

Todas as opiniões

(48)

9 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

GlobalTranz BAD BAD BAD

My experience with GlobalTranz was a complete disaster. They initially lost my products, and after several weeks of waiting, they finally located them and delivered them to us. However, upon receipt, we discovered that the pallets were unpacked, and many items were damaged and missing. Despite the driver noting the damage and losses on the POD, filing a claim with GlobalTranz was a nightmare. The agent handling our claim was extremely reluctant and took days to process it, all while being rude and disrespectful to our team. We were even pressured to pay the invoices first, despite them being inflated with reclassifications and added fees. Despite our compliance, our claim, filed over a year ago, remains unresolved.

Overall, GlobalTranz is dishonest, unprofessional, disorganized, and has the worst customer service imaginable. While I typically refrain from leaving negative reviews, I feel compelled to warn others about their poor practices. I sincerely hope no one else has to endure the same ordeal. If possible, I would give them negative 100 stars. Proceed with caution if considering their services, as you may end up regretting it as much as I do.

17 de julho de 2023
Opinião espontânea
logótipo da GlobalTranz

Resposta da GlobalTranz

Hello, I'm sorry to hear this. We take all reviews very seriously and would like to learn more about your experience. If you would like to connect on your experience, please reach out to communications@globaltranz.com with more information. Thank you.

Classificada 1 em 5 estrelas

Constant and expensive rebills

I was a customer for several months but found a new shipping broker after horrible customer service. They constantly provided bad freight classes and NMFC #s that resulted in high rebills from the carriers. My agents then would refuse to fight the rebills or take responsibility. I had shipments that got rebilled for 3x the original price. Haven't had any problems at all like this since I switched to another broker. I recommend avoiding at ALL costs.

I assume they are horrible to work for as well as I never had a agent last for more than 2-3 weeks before I was assigned another agent to work with.

1 de março de 2024
Opinião espontânea
logótipo da GlobalTranz

Resposta da GlobalTranz

Hi Steve, I'm sorry to hear this. If you would like to connect on this, please reach out to communications@globaltranz.com with more information. Thank you.

Classificada 1 em 5 estrelas

Payment Issues, but were resolved

2nd update: We finally received payment from the November invoice. The margins were not worth the collection processed but the file is closed now. Proceed with caution.

Update: They have replied to all reviews I have left. Taken our banking information and provided payment dates and still no payment made.

Do not use these guys. We've been told multiple times payment would be sent. Never again.

11 de novembro de 2023
Opinião espontânea
logótipo da GlobalTranz

Resposta da GlobalTranz

Hi Kate, I'm sorry to hear this. We would like to learn more about your experience as we take all reviews very seriously. If you would like to connect on this, please reach out to communications@globaltranz.com with more information. Thank you.

Classificada 1 em 5 estrelas

The 1 star is not accurate they get a zero and a call to BBB

I would like to give this company a zero. They tried everything possible to take more money than what was agreed up. After one week of wanting an open credit care than trying to raise the price 56% percent I found a quality company

11 de março de 2024
Opinião espontânea
logótipo da GlobalTranz

Resposta da GlobalTranz

Hi Jimmy, I'm sorry to hear this. We would like to learn more about your experience as we take all reviews very seriously. If you would like to connect on this, please reach out to communications@globaltranz.com. Thank you.

Classificada 1 em 5 estrelas

DON'T WORK WITH THIS COMPANY

This company is by far the worst I've ever worked for. Consider yourself lucky to come across my review; it will save you a fortune by steering clear of doing business with them.

10 de julho de 2023
Opinião espontânea
logótipo da GlobalTranz

Resposta da GlobalTranz

Hi Frank, I'm sorry to hear this. We take all reviews very seriously and would like to learn more about your experience. If you would like to connect on this, please reach out to communications@globaltranz.com. Thank you.

Classificada 1 em 5 estrelas

Rip-off company

They quoted me a price and I agreed the product was shipped and then I received another bill? tried to contact them by email, phone and registered letter with no response, now going back and forth with by credit card company,,,,,what a rip-off company

25 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

SCAMMERS.BOGUS, STAY AWAY FROM THEM

SCAMMERS. BOGUS COMPANY. They send a contract which was stated clearly that They will inspect the shipment and after confirmation they will charge us. They checked and confirmed that it was perfect and they took the money and shipped the product.
After 5 weeks, they rebill for over $700 dollars by re-class.
When I reach out to SEAN STEPHENSON, WELEN WENG & ROBERT FIEDLER no response.
When I checked about the company then found multiple reviews saying a BOGUS & FRAUD Company.
NEVER DEAL WITH THEM. SCAMMERSSSSSSSSSS.

1 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Scammy Upcharges on Bills

Biggest freight headache of my life, do not use. They will re-class and add countless fees. Your freight ends up double in cost. No other carriers treat me like this. I expect to pay what was quoted. My product is supplied in the exact weight and dimensions that they quoted. Cant wait to resolve and never use them again

5 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

review by their agent

I'm not their customer, I'm one of their agent for over 10 years. They push out a new TMS that's not even completed and full of issues. They also deleted the old system so there's absolutely no backup system. I'm losing customers because I can't operate normally, I didn't sign up for an agent program with a broken software.

11 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Dishonest company that baits you in…

Dishonest company that baits you in with low price and claim to reclassify your load to charge almost double the quoted price.. worst shipping experience I’ve ever had.. stay clear and find honest business.

10 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Dave Peele is so rude

I booked a load with Dave Peele.i arrived at shipper to get loaded but couldn't because I didn't have an appointment set. So after 30 mins of wasted he told me it would be 2 more hours with a possible fit in after 1hr.Told him I'd wait the hr and if not I couldn't get it. So he tells me to just leave and proceeds to curse me out.

17 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Deceptive and unethical

WARNING: DO NOT USE THIS COMPANY or you will regret the decision. They will send you every invoice from the freight company (upcharged of course) even when they know it is not valid. If you ask them to dispute a charge, most often they will not put it thought. If you call to ask for disposition, you are ignored. If you file your own claim for damaged goods and the freight company (in the unlikely event) pays the broker for the damages, you will NEVER see that money. This is because they apply it to your open invoices EVEN IF THEY ARE IN DISPUTE. These guys are out for your money. Don't expect to see a dime from disputes and expect to receive unexpected add-on invoices months after a shipment is closed.

1 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Varning för global tranz

De skinnar mej på pengar, hittar hela tiden på nya orsaker till att man ska betala. Kommer med hot och kallar en med andra ord trög, striden fortsätter. Nu säjer företaget att dom överlåtit mina försäkringspengar till kameron state. Samt att jag måste betala dom för att få ut pengarna. Kundtjänsten försöker hjälpa mej men det händer inget. Nu svarar dom inte längre, polisen har startat en utredning men jag får nog aldrig tillbaks mina pengar.

10 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

DISHONEST

We hauled a load for this company December 9, 2022, we not only have NOT been paid, they ignore all of your inquiries about NET terms and anticipated payment date. The broker Ethan Derks does not respond to any emails as "he is currently out of the office." Same message every single time. I have reached out, with ZERO response from any department in this firm. We will be notifying their customer about their failure to pay the carrier. ABSOLUTELY DISGUSTING.

9 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I have yet to be paid for a load…

I have yet to be paid for a load delivered 3 months ago. Broker wont return my call. AP wont return my calls or emails. In process of filing court proceedings against them. Do not hail for this company. I repeat, DO NOT haul for this company You wont get paid..

2 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Quoted rate then recharged almost twice…

Quoted rate then recharged almost twice original amount. THIRD charge was for a shipment that wasn't ours. Getting annoying monday emails from someone there discussing her daily life. After constant emails disputing charges AND forwarding emails from an acct. executive that HE STATED were in error and that shipments were wrong they CONTINUED to demand payment.

30 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

AWFUL

AWFUL. Their service is subpar, and their invoicing team is clueless. They don't apply the payments to the right invoices (or at all) and they won't respond to any of my emails asking to clear it up - they just keep sending statements every month showing a balance that we've already paid. They even sent us a random refund cheque, after sending these statements showing that they think we owe them money. Now they've sent us to a collection agency and they STILL won't reply to our emails and correct our account. They are rude and unhelpful and have zero customer service.

15 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Lies About Nature Of Work For The…

Lies About Nature Of Work For The Driver Then Sends Your Calls In A Loop. Doesn't Care About The American Driver. Won't Let You Speak To A Supervisor Either. Moe Shift Forward Logistics. Navy Veteran Owned And Operated

31 de outubro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

i Wouldnt trust this company as far as…

i Wouldnt trust this company as far as you could throw them, shady business, i actually found out that one of the workers, turns up to strip clubs late night and preys on drunk women from 3 am onwards...even have the photos of the conversation... the most unprofessional company ever... STAY well clear

29 de julho de 2022
Opinião espontânea

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