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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I do a lot of reading before bed and have learned that the bright white lights can disrupt my sleep so have found Glucosent through online searches for night reading.

Classificada 5 em 5 estrelas

I would give more than five stars! My sister in law gave my wife a neck light some time ago having bought it for herself. Soon after that the USB socket failed. Sister is in hospital so cannot find... Ver mais

Classificada 3 em 5 estrelas

The items arrived but the description did not say they were dependent on a usb c connector. We thought they were just plugged into an electric socket. They might have been fine if they just plugged in... Ver mais

Classificada 5 em 5 estrelas

This is an excellent product available right now in the market. Similar products from other companies, though cheaper lack the quality, design and finesse. It will be really great if more colour optio... Ver mais

Informações sobre a empresa

  1. Loja de Iluminação
  2. Loja de bricolage, casa e jardim

Escrito pela empresa

Ever since we saw our first sunrise illuminate the beautiful Colorado Springs, we’ve become a lighting product company that believes that light is a critical element to capturing the magic in moments. No progress was ever made in the dark, and we’re here to deliver that light to ensure that our users are always progressing. From neck lights to portable ring lights, every one of our products is designed to provide light in a way that’s simple and convenient. At Glocusent, we refer to three core principles; glory, focus, and moments.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

285 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good device (actually best one around), support awesome!

Compared many everyhwere: Thomann, Amazon, ebay, even AliExpress and finally, after checking many evenings, chose the new stand light from Glocusent.

Well *bummer* out of stock :( Nooooooo ;D

Contacted support... Most companies would say wait until... not so here, they managed to get me two in a very short time. THANKS! <3

PS: And, yes!, it is as awesome as advertised so far. As a technical person I am very curious how long the batteries will last...

18 de janeiro de 2023
Classificada 5 em 5 estrelas

reading light

this reading light is probably the best purchase that i’ve ever made. it’s just so useful and comfortable

8 de janeiro de 2023
Classificada 5 em 5 estrelas

Quality Products & Outstanding Customer Service

I initially purchased a mini book reading light and whilst it was of excellent quality it turned out not to be suitable for me so it was returned.
I subsequently received an email from Glocusent asking why it wasn't suitable which was because I didn't like it clipped to the book and it wasn't bright enough when clipped to the head board.
At that same time I expressed my interest in the upgraded neck reading light and to my surprise I was offered that product free and it arrived just 2 days later!"
The upgraded neck reading light is excellent and perfect for my requirements; it is very comfortable to wear and with 3 colour options and 3 brightness levels it should be suitable for most situations.
The customer service provided by Lulu Peng was exceptional and far above and beyond my expectatons and I wouldn't hesitate in buying Glocusent products in the future.

4 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great Business

Working with your team is exactly what successful business means to me.
Your dedication, and concern for your customers.
I will highly recommend Glucosent in the near future.

20 de dezembro de 2022
Classificada 5 em 5 estrelas

I can't seem to update my review. I recvd 2 lights ans gave one for a gift already and my friend was thrilled to get it!! Also you did advise me of delivery info after my first review. Thank you.

You accepted my order and you give me no information about shipping when it's coming how it's coming what's going on I don't like this being in the dark other companies let me know

5 de dezembro de 2022
logótipo da Glocusent

Resposta da Glocusent

Hi Natalie,

Thank you very much for your feedback, and I am sincerely sorry for the confusion and inconvenience caused.

I checked your order, and it seems the system missed the tracking link when fulfilling your order, have updated your tracking information manually and you should now be able to track the tracking through the USPS link with the tracking number.

Our team will also reach out to you and see if we can assist you further in detail.

Thank you very much for being patient with us.

Kind regards,
Glocusent Customer Experience

Classificada 1 em 5 estrelas

Have not received my order!

Have not received my order!
Challenging indeed to have a reaction pro or con!

3 de dezembro de 2022
logótipo da Glocusent

Resposta da Glocusent

Hi Dan,

Thank you very much for your feedback. Our team will follow up with you regarding your purchase, and I am sincerely sorry for the trouble caused.

Kind regards,
Glocusent Customer Service

Classificada 1 em 5 estrelas

I still haven't received the product…

I still haven't received the product and you want me to review it??????? !!! You're customer service needs a severe overhauling.

30 de novembro de 2022
logótipo da Glocusent

Resposta da Glocusent

Hi Dave,

thank you very much for your feedback, and I am sincerely sorry for the experience.

We looked into your order, and it seems that our team tried to inform you that the upgraded neck reading light is currently unavailable in Canada, we currently are waiting for the next shipment of gray, pink, and blue upgraded neck reading lights coming soon.

We can either switch to your order to the classic neck reading light, or process a cancellation for your order. Please kindly let me know which solution you prefer, and we will act on it immediately.

I am sincerely sorry for your negative experience again.

Kind regards,
Glocusent Customer Experience

Classificada 5 em 5 estrelas

I would buy this again!!

The website is very helpful in explaining the colors of light as well as various degrees of brightness. The neck LED reading light arrived very quickly and works exactly as described. I love it!!

25 de novembro de 2022
Classificada 5 em 5 estrelas

Prompt and Helpful

I sent an email to inquire about a product I needed. I got a prompt reply and a link to where I could find the product. It was reasonably priced and shipping was rapid.

16 de novembro de 2022

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