I am not an IT professional, in fact far from it. I feared that my account has been hacked. I reached out to your Customer care team, Samuel O, patiently attended & responded, recovered my account and... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I’ve had an excellent experience with Go54’s support team. Every time I reached out with an issue, the response was immediate and the resolution was handled quickly and professionally. Their effic... Ver mais
A empresa respondeu
I had a challenge, and a support staff named Adeola assisted me. It was so prompt. I was shocked. Go54 has really improved, and I'm happy to experience this shift.
A empresa respondeu
Adeola A. help me to solve my confusion on payment i made for a pneding domain. she explained really well on why my domain is not active yet and helped further by confirming my payment status. her ass... Ver mais
A empresa respondeu
4,4
Excelente
206 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ismaeel O responded promply and was result oriented
Ismaeel o responded really well. All my questions were patiently answered and I was able to resolve all the problems and Issues I had
29 de agosto de 2025
Opinião espontânea
Resposta da Go54
Hi Precious,
Thank you for the 5-star ratings and kind words. We are happy to hear that our support team member was of great help to you. Our team is committed to providing top-notch customer service, and it's rewarding to know that our efforts have been recognized. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
My PHP ZipArchive Extension had some…
My PHP ZipArchive Extension had some errors and your team (especially Jacinta was patience enough and Oladimeji A.) were amazing able to resolving it. I really appreciate you guys.
29 de agosto de 2025
Opinião espontânea
Resposta da Go54
Hi Brand,
Thank you for the 5-star ratings and kind words. We are happy to hear that our support team member was of great help to you. Our team is committed to providing top-notch customer service, and it's rewarding to know that our efforts have been recognized. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
Resposta da Go54
Hi Goodluck,
Thank you for the 3-star ratings. We are happy to hear that our support team member was of great help to you. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
Mr Oladimeji A was so helpful
Mr Oladimeji A was so helpful, and he helped me to fix my domain issues
28 de agosto de 2025
Opinião espontânea
Resposta da Go54
Hi Ajayi,
Thank you for the 5-star ratings. We are happy to hear that our support team member was of great help to you. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
Great support from Oladimeji A.
28 de agosto de 2025
Opinião espontânea
Resposta da Go54
Hi Wisdom,
Thank you for the 5-star ratings. We are happy to hear that our support team member was of great help to you. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
response timing and resolution of issue.
23 de agosto de 2025
Opinião espontânea
Resposta da Go54
Hi VnTTech,
Thank you for the 3-star ratings. We are excited that you experienced quality service delivery and customer service from GO54.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
Terrible support - You are alone after purchase
Terrible support, you are as good as alone when working with these guys, they take 24 hours to reply sometimes and even then it's very unhelpful pre-written text... Support tickets can sit open for days, i do not in any way recommend them for anything serious...
20 de agosto de 2025
Opinião espontânea
Resposta da Go54
Hi Emmanuel,
It’s quite sad to know that you feel this way about our services. Over the years, we have been committed to providing top-notch customer service and reliable server infrastructure.
Upon investigation of your account, we do not have any record of a support ticket staying for days without a response or resolution. The last ticket was on Tuesday, 15th April at 07:34 and was responded to on Tuesday, 15th April at 07:49.
The last online chat we received from your registered email address was on May 21st, and we attended to it almost immediately.
Please send us an email to support@go54.com, and we will clear your doubts. We look forward to continuing to assist you in the future.
We appreciate your patronage.
Happy hosting,
GO54 Team
A very bad user experience in my…
A very bad user experience in my opinion. How can something as easy as buying a domain and email be sooo complex? You must open a ticket for everything. Not to mention hosting on the platform. Very slow and uncountable number of downtime. Also adding spf record to txt is such a difficult task. Something that can be done in 20 mins will take 24 hours. Literally everything about the platform has very poor user experience. I wouldnt recommend this site to anyone wanting any website services. Very very poor experience. I can never use these guys again by God’s grace
21 de agosto de 2025
Opinião espontânea
Resposta da Go54
Hi Ahmed,
It’s quite sad to know that you feel this way about our services. Over the years, we have been committed to providing top-notch customer service and reliable server infrastructure.
Upon investigation, we noticed that your domain registration was delayed because you did not make a complete payment on the invoice. The amount was refunded immediately, and the billing team assisted you in creating a new invoice and activating your requested services.
The email request to add spf record was attended to in less than an hour. The mail was received on Friday, 22nd August at 00:22 and responded to on Friday, 22nd August at 01:06.
Please note that we take our customers very seriously, and opening a ticket is not mandatory. We have live chat support platforms.
Your satisfaction is our priority, and we look forward to continuing to assist you in the future.
We appreciate your patronage.
Happy hosting,
GO54 Team
Thanks @ Philip O for the quick…
Thanks @ Philip O for the quick turnaround on rebuilding my DNS zone. Great job!
19 de agosto de 2025
Opinião espontânea
Resposta da Go54
Hi Just,
Thank you for the 5-star ratings and kind words. We are happy to hear that our support team member was of great help to you. Our team is committed to providing top-notch customer service, and it's rewarding to know that our efforts have been recognized. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
Resposta da Go54
Hi Jonah
Thank you for the 5-star ratings. We are excited that you experienced quality service delivery and customer service from GO54.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
Impressive Support
It was timely and direct. The problem was properly solved wholistically
14 de agosto de 2025
Opinião espontânea
Resposta da Go54
Hi Kalu,
Thank you for the amazing review! We're stoked to hear you had such a great experience with G054. Our team lives for those moments when we can help someone out. We're glad we could be of service, and we can't wait to help you again soon!
We appreciate your patronage.
Happy hosting,
GO54 Team
Good support
Resolution was fast and I was carried along through all step.
5 de agosto de 2025
Opinião espontânea
Resposta da Go54
Hi Bennie,
Thank you for the amazing review! We're stoked to hear you had such a great experience with G054. Our team lives for those moments when we can help someone out. We're glad we could be of service, and we can't wait to help you again soon!
We appreciate your patronage.
Happy hosting,
GO54 Team
Fixed SSL Issue
My SSL certificate wasn't being recognised by browsers, but your support team tackled the issue head-on and got it fixed. Now my site is secure again. Excellent technical assistance!
6 de agosto de 2025
Opinião espontânea
Resposta da Go54
Hi Israel,
We appreciate your positive feedback. Knowing that our commitment to excellent customer service is making a difference is encouraging. Your satisfaction is our priority, and we will always strive to exceed your expectations.
We appreciate your patronage.
Happy hosting,
GO54 Team
Thanks to Anjola and Kevwe for…
Thanks to Anjola and Kevwe for supporting me.
4 de agosto de 2025
Opinião espontânea
Resposta da Go54
Hi Alex,
Thank you for the 4-star ratings. We are happy to hear that our support team member was of great help to you. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
I had a support issue with my business…
I had a support issue with my business email that was urgent and Jecinta helped to resolve it in good time. She was proactive and I am very pleased with her service.
29 de julho de 2025
Opinião espontânea
Resposta da Go54
Hi Oluwatosin,
Thank you for the 5-star ratings and kind words. We are happy to hear that our support team member was of great help to you. Our team is committed to providing top-notch customer service, and it's rewarding to know that our efforts have been recognized. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
Nice experience of resolution by Adeola
29 de julho de 2025
Opinião espontânea
Resposta da Go54
Hi Ezenma,
Thank you for the 5-star ratings. We are happy to hear that our support team member was of great help to you. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
It is a bit unstable and takes few…
It is a bit unstable and takes few minutes for the support to respond
28 de julho de 2025
Opinião espontânea
Resposta da Go54
Hi Damilare,
We are sorry you didn't have a good experience. Responses can be delayed during the peak period, but we try to give quality service.
Please check in with us again for a better experience. Over the years, we have been committed to providing top-notch customer service and reliable server infrastructure, and we hope to wow you next time.
We appreciate your patronage.
Happy hosting,
GO54 Team
Nameserver issue resolved by support
The support did well and resolved my nameserver issue
24 de julho de 2025
Opinião espontânea
Resposta da Go54
Hi Ezekiel,
Thank you for the 5-star ratings and kind words. We are happy to hear that our support team member was of great help to you. Our team is committed to providing top-notch customer service, and it's rewarding to know that our efforts have been recognized. We look forward to another opportunity to wow you.
We’re grateful for your patronage.
Happy hosting,
GO54 Team
Response was prompt and effective
23 de julho de 2025
Opinião espontânea
Resposta da Go54
Hi Emmanuel,
Thank you for the amazing review! We're stoked to hear you had such a great experience with G054. Our team lives for those moments when we can help someone out. We're glad we could be of service, and we can't wait to help you again soon!
We appreciate your patronage.
Happy hosting,
GO54 Team
really this has been stressful
really this has been stressful, my email keep bouncing back with error "Your email has been blocked because the sender is unauthenticated". something that has to do with dkim or so, if this happened once it would have been fine, buh it continue happening, and i keep writing support about it which they will fix, and not too long it happens again, really bad
22 de julho de 2025
Opinião espontânea
Resposta da Go54
Hi Joseph,
I'm sorry to hear that you are having email bounce-back issues. Please allow our team to check this immediately for a permanent resolution.
We appreciate your patronage.
Happy hosting,
GO54 Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.