I ordered some epoxy from a supplier that was bad (it never cured always sticky). I reached out to them about it twice and never heard back so I decided to try the Ultra Clear epoxy and it was the... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I ordered some epoxy from a supplier that was bad (it never cured always sticky). I reached out to them about it twice and never heard back so I decided to try the Ultra Clear epoxy and it was the... Ver mais
A empresa respondeu
I order Prosaunas Thermo-Spruce 1X4 T&G STP Sauna Wall Wood and all planks was In terrible condition . I paid for premium and got something very poor quality . May be 4 or 5 grate . At least... Ver mais
A empresa respondeu
We received a sheet just 3 days after placing the order. We consulted the cardiologist about using it with a pace maker who advised against it. We contacted GOBEK who began the process of return an... Ver mais
A empresa respondeu
We have received our couch cover and they are good quality and we like them so far. The one dissapointing fact is the large (ugly) logo on the item, that doesn't make any sense. It says "Samantha ha... Ver mais
A empresa respondeu
Gobek is an e-commerce online store and it is part of a group companies which has been in the business for over 20 years in many industries. We would like to share our 2 decades of work discipline experience with pleasure so that you can create more comfortable decorations in your living spaces that completely reflect your individual style. We are very excited to support you at every stage from foundation to insulation, from exterior to interior decoration, in your quantity calculation and in choosing the products closest to your dream design. We believe that the harmony between people's taste and the spaces they live in are crucial to expand their comfort zone and make life more livable. In this sense; we are happy to provide the most accurate products in your choices such as color, texture, or material. We, as the "gobek.com" family, are looking forward to inspiring you and delivering building and decoration materials that you can use in many living spaces such as homes, offices, hotels, cafes at the most affordable price.
4841 Lewis Rd, 30083, Stone Mountain, Estados Unidos da América
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Perfect motorcycle gloves. I read reviews that they were too stiff & rigid. Was not my experience. Rubbed some leather conditioner on it and totally comfortable.!would highly recommended
-Jeff W

Resposta da Maya USA INC. - GOBEKUSA
Pacakaging was upside down. Glass was shattered and was offered a piece of glass as a replacement. I’m sure that glass will also come destroyed, so I’m hoping I can just send this thing back.
Edit: it’s been about a week and a half. I’ve recieved a couple emails, each one being at 4:00 am or earlier. I now can no longer get a hold a hold of this terrible company and hope to god that I just get a refund.
Edit #2: I wish I could show you pictures on this terrible review to show you how terrible this company is. So, apparently my last 3 messages and somehow my phone calls all went to a spam folder. HUH. Weird. Very odd that your customer service stops working once I ask for a replacement. What I also found very odd is that I threatened to go to my bank and then the next day (after waiting 8 days) I was responded to. Seems this buisnesss is MONEY HUNGRY. DO. NOT. ORDER. Also, how many people do you have ordering a Willie Stargell plaque at the same time to where you needed all this extra information. I ordered the same type of thing from another company. Guess what, came three layer bubble wrapped with packing peanuts up to the brim. You folks put my package upside down in the box with 57 packing peanuts (Would love to send you a photo) and yes, I could count them. This is by far THE WORST company I’ve ever bought from. I guess I should also say that the actually quality of the plaque was absolutely worthless. Fake autograph that literally would wipe off with a dry cloth. It’s taped up on the back like the hell is that. Just an fyi, if I don’t receive this return label in the next three days I’m going to my bank. Edo Light, if that’s even a real person, clearly has no care in getting your stuff in correctly as they will just tell you that your emails and somehow the extensive calls and messages you left went to a spam folder. He then will ask you to leave a better review because they’re a small business that needs your help. Well folks the clock is ticking. You have until Wednesday and then you’re losing my money. Screw all of you. I hope you really reconsider owning a business because you’re not very good at it. So in conclusion, your company sucks. That’s my revaluation that you wanted so badly. You probably don’t even remember sending it EDO. Thanks for no help and thanks for stealing from me.
Edit#3 (after company reply): I’ve already explained that your email is not working. I’ve asked twice for you to send it and it never came. I’m done working with you as I never received it. So reply to your god*** emails please. I sent you everything you need to know multiple times. This should’ve been figured out about two weeks ago. I needed this done by the 12th and you guys have totally ruined it. So thanks but I had a demand and your fake American company decided to scam all of us.
P.S: I just received the “verification” for the shipping label that I asked for a month ago. Too bad I already went to the bank. Thanks for the money back you scammers, too bad I had to get it back myself from the bank like I said I would.

Resposta da Maya USA INC. - GOBEKUSA
the mirror is beautiful -- I was given day by day communications of its status and delivery -- extremely well packed. this is the place to buy from!

Resposta da Maya USA INC. - GOBEKUSA

Resposta da Maya USA INC. - GOBEKUSA

Resposta da Maya USA INC. - GOBEKUSA
So far so good they were quick with the shipping good quality and cool little freebies that I wasn't expecting so I would say five stars in my opinion. Thank you guys

Resposta da Maya USA INC. - GOBEKUSA
Item stated 2-3 week production time. Actually took over 3 months to receive. Company sent the incorrect stone and is claiming it’s a natural stone variation which is obviously not true. They offer two colors on their website and they sent me the wrong one. After so much back and forth just trying to get this item im 2500$ and three months in with still not what I ordered. Would not work with this company at all, let alone order this item. Ordered from another company and will be getting a lawyer involved if I’m not issued a refund soon.

Resposta da Maya USA INC. - GOBEKUSA
Bought a dresser for my daughters room less than a year ago and the drawers are already falling apart. Cheap material. Quality is less than the cost. Avoid at all costs.

Resposta da Maya USA INC. - GOBEKUSA
My product arrived swiftly and was exactly what I expected!
Wasn’t satisfied with my purchase and was told I could not return it since it was customized. Only thing customized is the $5 name plate. Filed a dispute with my bank.

Resposta da Maya USA INC. - GOBEKUSA
I wish there was a zero star option. The asked for full payment up front and confirmed the mantle we had ordered was in production and then forgot about the order even though I asked for regular updates; they would say that production had started even though it had not. After six months of waiting they just told us they could not make it for the price they had initially quoted and only offered a refund as compensation. We are still waiting for that refund a month after the fact. Please do yourself a service, do not deal with these scammers if you can avoid it.

Resposta da Maya USA INC. - GOBEKUSA
They lie about shipping times. Went from 10 days to 60 days. Claim to be in Tennessee but everyone you deal with doesn't speak English and it takes them days to respond (6 days in my case). This is a fake USA Store that's just a Shopify front for a Chinese distributor.

Resposta da Maya USA INC. - GOBEKUSA

Resposta da Maya USA INC. - GOBEKUSA

Resposta da Maya USA INC. - GOBEKUSA
Chairs are awesome quality and are Identical to the seats in the UCF arena.

Resposta da Maya USA INC. - GOBEKUSA
Website was straightforward, prices were better than the alternatives, communication was thorough enough I didn’t wonder what the status was.

Resposta da Maya USA INC. - GOBEKUSA
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.