Gofloorit Opiniões 

158
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I can recommend this company for being able to fit our bathroom floor at short notice. The choice was good and the service was friendly and helpful. Jo the fitter had a tricky job given the old floor... Ver mais

Classificada 5 em 5 estrelas

Richard was helpful and knowledgeable about the products he was selling. He helped me choose the best flooring for my kitchen after another tradesman made a bad job of things. The fitters were friendl... Ver mais

Classificada 5 em 5 estrelas

Excellent service from start to finish. Richard carried out the initial quote and survey and was knowledgeable and helpful throughout. Adam, Stephen and the rest of the team were fantastic during th... Ver mais

Classificada 5 em 5 estrelas

Unfortunately I suffered a flood at my Grade 2 listed property which had a catastrophic effect on my lounge and dining room. I have used Gofloorit some years ago (formerly Gowlings) and was delighted... Ver mais

Informações sobre a empresa

  1. Loja de carpetes

Escrito pela empresa

At Go Floor It we understand that selecting your flooring is not just about picking the right colour. To be able to make the right choice for your home, you need to consider how you live. Our team will ask the right questions so we can give you the very best choice of floors for your needs. Not only will your floor be stunning and quality assured – it will be perfect for your lifestyle


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

158 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(158)

29 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Clear communication from the start and…

Clear communication from the start and arranged delivery and fitting before scheduled date. Very happy with the end product and some left over for if we have any accidents. (for simple change over)
I would highly recommend and go back again for flooring. This is our second time back already :)

15 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

I received excellent, very professional service from the start to finish. Superb showroom, well stocked with every quality of products. My first contact was with Richard, who carried out a home visit to measure. He helped me to choose the products and gave me couple of quotations depending on what I wanted to do.

The fitter Stuart was excellent, trustworthy and reliable and tidy. He carried out the work quick and to the highest standard. I totally recommend GFI company.

6 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Usual great service

We wanted a new carpet for stairs and landing.
They turned up on time to measure.
The quote was on time.
They turned up on time to fit the carpet, did their usual good job, cleared up the mess and offered us the remaining offcut included in the price, which we took.
We use them for all our carpets and floors and have never had a problem, so we will continue to use them in the future.

18 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Laminate supply and fitting

A very good service from the day of measuring up to the day the work was completed. All staff were extremely polite, the fitters on the day did a great job, tidying up as they went, leaving everywhere they had been neat and tidy. A great company to use.

9 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Gofloorit kitchen flooring

Gofloorit supplied us with flooring for our kitchen 5 years ago. They spent lots of time answering all my (many) questions and the service and fitting were really good. We've just extended the kitchen and they've easily matched and supplied more flooring. Again, the service from Gofloorit and their fitters has been great.

5 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Unprofessional business - stay well clear!

I would not recommend this business. Having attended our Head Office in Northampton to provide a fixed price quotation for 3 rooms (including the Managing Director’s office) they reneged on their tendered price of £2,842 plus vat stating they had forgotten to include the fitting cost in the fully installed price. Lol Amazingly it’s taken them over 3 weeks to contact us with this information and to add insult to injury have increased the tender price to £4,964 which is materially higher than all the the contractors who submitted accurate and honest quotes at the time. Very unprofessional and dubious business practices. STAY WELL CLEAR!

REPLY TO RESPOND: You were given the go ahead for the work on the 14th March (bar dates/colours) and you decided to reply on the 29th March with a massively increased price, when we had already informed the other tenderers they weren't successful. Furthermore your "alleged" forgotten the fitting fees revised price was materially more than everyone else in the tender process. A reputable business would not conduct itself in such a way and would have honoured their quoted price.
The good news is Mark Bird Flooring (in Rushden) has taken the job and can fit 2 weeks earlier than this outfit promised on the 14th March!

29 de março de 2022
Opinião espontânea
logótipo da Gofloorit

Resposta da Gofloorit

Hi Paul,

Many thanks for your review, it does provide us with an opportunity to respond with transparency.

The error highlighted was a genuine mistake, the system omitted the labour charge for prep & fitting and with all due respects, we received confirmation of spec/order on the 18th March..

We felt it appropriate to raise the error to give you as much time as possible to either proceed with an order with us or indeed make alternative arrangements. This way it gave you options as the client in order to get the work completed.

Best wishes, kind regards…

GoFloorIt

Classificada 5 em 5 estrelas

Would highly recommend go floor it

Would highly recommend go floor it. We needed more carpet for our loft conversion to match in with a previous order we had from these guys. They were extremely helpful and quick to help. The communication was excellent all they way through the process. The fitter they sent us was also very friendly and done a good job. Would use these again.

6 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend Richard

Richard guided us, advised us and provided us with good quality products for our new home. The personable approach provided by Richard made us feel reassured when making flooring choices.

5 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Were extremely patient when I had to…

Were extremely patient when I had to move my fitting appointment at the last minute due to family issues. When it came to fitting was very quick and efficient making a plan of what was going to happen when and what needed moving and what they could work with in the room.

4 de março de 2022
Opinião espontânea

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