gogadgets.co.za Opiniões 1012

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

GoGadgets puts its customers' needs and requirements first rather than focusing only on its business. The item I ordered was unavailable, so they offered me a better product at no extra hassle. The de... Ver mais

Classificada 4 em 5 estrelas

Friendly customer service. Sorted out some minor problems quickly. It's a shame the free delivery got discontinued - it was a huge advantage. Will use them again!

Classificada 5 em 5 estrelas

I had a great experience with Go Gadgets SA. I purchased a refurbished HP PRODESK 600 G3 from them, and after a a few months the PC unexpectedly stopped powering on. I contacted their support... Ver mais

Classificada 5 em 5 estrelas

The laptop I received was in excellent working condition and even though there was a discrepancy on the website with a memory mismatch, after clarifying it with them, the correct amount of memory was... Ver mais

Informações sobre a empresa

  1. Loja de Informática

Escrito pela empresa

"Go Gadgets SA a division of Go Green Electronic Recycling, is a mass supplier of quality refurbished IT equipment at affordable prices. We have a wide range of refurbished IT equipment ranging from desktop computers, laptops, computer monitors, servers and other networking equipment. Our asset value recovery approach for the disposal of equipment enables refurbished IT equipment to re-enter the market resulting in the creation of a circular economy. Please contact us if you are in the market to procure refurbished IT equipment."


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

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Respondeu a 50% das suas opiniões negativas

Geralmente responde em 48 horas

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4,8

Todas as opiniões

(1012)

293 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

All in one computers

We purchased two all‑in‑one computers from Go Gadgets for school use. Within a month, the first computer developed a black dot in the bottom left corner, which quickly spread upward across the screen and turned into green and red stripes. I reported this issue as soon as it became apparent.

Shortly thereafter, the second computer developed a similar fault, this time starting with a black dot in the bottom right corner.

When the computers were returned to Go Gadgets, the owner, Bennie, shouted at me and insisted the damage was caused by user abuse, implying that my children (both in high school) had hit or damaged the screens. This accusation is completely unfounded.

Not everyone is a millionaire, and we cannot afford to lose money on faulty equipment—especially when issues are reported immediately. I had to purchase another computer (fortunately from another source) so my son could continue with his schoolwork.

This is by far the worst customer service I have ever experienced. The attitude displayed was unprofessional, dismissive, and unacceptable. I would not recommend this business to anyone.

10 de março de 2026
Opinião espontânea
logótipo da gogadgets.co.za

Resposta da gogadgets.co.za

At our company, we always aim to resolve concerns in a professional and mutually respectful manner. While we generally avoid engaging in public disputes or calling out customers online, protecting our team and our reputation is equally important.

In this instance, the message sent to our team via WhatsApp was not acceptable. Based on the nature of that interaction, we have decided not to continue assisting this customer.

We remain committed to providing respectful, professional service to all our customers and appreciate the continued support from those who engage with us in the same spirit.

Classificada 5 em 5 estrelas

WONDERFUL SHOPPING EXPERIENCE

I just bought a refurbished laptop from GoGadgets. Nastassja was very helpful and responsive. The laptop was shipped the same day I bought it and arrived well packaged to keep it safe in transport. It was in beautiful condition and spotlessly clean - like it was bought brand new. I feel that they over delivered and will definitely recommend using them. Very happy customer

6 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

What nice find

What nice find! I have ordered a few refurbished desktops and notebooks from GoGadgets, with no issues, good quality products. Quick ordering process and delivery to Gauteng is also good.

23 de fevereiro de 2026
Classificada 5 em 5 estrelas

Im so Happy about my purchases

I have been buying my laptop from Go gadgets sa me and my kids for school
Im over the moon about the quality and price. Best service as well. Last time i had a issue with my laptop went to them, i was sorted in no time…keep on

25 de fevereiro de 2026
Classificada 1 em 5 estrelas

The owner is completely antagonistic…

The owner is completely antagonistic and should take a few courses in basic manners I am your customer not your freind. And I am certainly not your "Buddy" when I have an issue with a broken machine due tou YOUR vendor I expect a level of understanding not your disgusting attitude and tell me thanks for rating us 1 star. Your attitude as a business owner sucks. But I see by a few of the other ratings that your attitude is a common theam.

27 de fevereiro de 2026
Opinião espontânea
logótipo da gogadgets.co.za

Resposta da gogadgets.co.za

Good day Peter.

Thank you for your feedback. We apologise that the device arrived damaged due to transit handling by the courier. We understand how frustrating this must have been.

We would like to clarify the steps we took to resolve the matter:

- We responded to your query on the same day it was received.
- We immediately offered to arrange collection of the device back to our facility at our cost in order to inspect and replace the damaged components.
- As an alternative, we offered a full refund upon return of the device.
- If you preferred to keep the unit, we also offered a discount on a future purchase or an agreed reimbursement arrangement for the damaged part.

During the discussions, a request was made for a 125GB RAM upgrade as a resolution. Unfortunately, this upgrade is significantly more expensive than the value of the repair required and is not economically viable. We communicated this transparently while reiterating our willingness to repair, replace the damaged components or refund in full.

All the options provided were declined. The option to replace the damaged component remain open should you reconsider, as our priority is always to ensure fair and reasonable resolution for our clients.

Regards
Go Gadgets SA

Classificada 5 em 5 estrelas

Excellent service

Excellent streamlined, fast and reliable services!

We've done plenty purchases of multiple devices and never had a problem.

9 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I can highly recommend this business…

I can highly recommend this business and the excellent service I received. A special thanks to Nastassja who went out of her way to assist me when my daughters' laptop packed up before university started. Her calm, respectful nature and willingness to find a solution made all the difference. Thanks to owner Bennie as well for sorting me out with another laptop at very short notice. Good people running a good business.

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Unfortunately the hard drive crashed…

Unfortunately the hard drive crashed after 4 days from receiving our laptop and 3 days before Christmas. As soon as Go Gadgets reopened, Nastassja, rapidly assisted us and had our laptop with replaced hard drive back within 5 working days. Thanks for consistent and clear coms on WhatsApp Nastassja. You were great!
I will return again this year for another.

22 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Speedy fulfillment

My order took just one working day to be delivered even though it was right before Christmas.
I'm happy with the service and quality of of my refurbished laptop! Thank you!

22 de dezembro de 2025
Opinião espontânea

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