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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

When I first signed up I was able to win it was actually a good session the games were hitting non stop I thought it was probably a scam site because I was on a roll. I was able to cashout $1500 and e... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I paid $7.77 to enter a tournament that I got 7th place in and should have won 2000 sweeps coins but I got nothing just a message just saying we had trouble claiming your prize and then it disappeared... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great platform. Great staff and original never seen anywhere else tournaments. I really enjoy their games and staff even the owner are exceptional. Thanks for the great times.

Classificada 2 em 5 estrelas

I really had high hopes for this site, however I was disappointed. I even purchased a small GC package to explore the games but no wins and I get it(it's a game of chance) however, there's no incentiv... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Casino online ou agente de apostas
  2. Agência de apostas
  3. Apostador profissional
  4. Casino
  5. Casa de jogos
  6. Serviço de jogos de azar

Escrito pela empresa

Gold Rush City is an exciting free to play social sweepstakes casino offering a wide range of casino-style games. You can play for free using Gold Coins and have the chance to win real prizes through our unique Sweeps Coins system.


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

89 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 97% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

SCAM!!!!

Deposited and the very next day, the site was “down for maintenance” and now it’s gone. SCAM!!!!!!!

17 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

It seems like they only let you win when you sign up

When I first signed up I was able to win it was actually a good session the games were hitting non stop I thought it was probably a scam site because I was on a roll. I was able to cashout $1500 and ever since then it's been on a mission to get it's money back from me. Nothing hits anymore and their daily bonuses suck. Its not that I wasn't happy with my wins but I'm just not going to dwell on it and ignore the losses that came after. I'll admit giving it a two star was a little low so I'm going to bump it up to 3 stars.

8 de março de 2026
Opinião espontânea
logótipo da Goldrushcity

Resposta da Goldrushcity

hi james. please note that you are playing slot machines with a RNG (random number generator) and these games are fully certified. that being said, there's no manipulation of games, nor would it even be possible. congrats though on the $1,500. that's quite a bit of money for a player. most would be pleased. thanks, rusty.

Classificada 2 em 5 estrelas

Hard to get ahold of customer support.

Like most say customer support is hard to get ahold of and they do not respond to quick, tried the redemption process but you have to wait for them to message to be able to upload more documents which in its self is very difficult. I'm currently waiting to find out if for the 6 time my i.d. is actually accepted... if you have time and don't need the money you win go for it. If I ever get my money I'll not be doing this again as most site's are way more customer oriented and the process is less grueling to get the prizes you won. Game's were fun and I was hopping it was gonna be way better on this end I was wrong. just be careful!

5 de março de 2026
Opinião espontânea
logótipo da Goldrushcity

Resposta da Goldrushcity

hi there. please reach out to me directly at r.mckinnon@goldrushcity.com and i'll help sort out any issues you migh be having. thanks, rusty.

Classificada 1 em 5 estrelas

Haven’t Received My Withdrawal

First I won over 200 dollars. I withdrew 100 to see if it would work and it wasn’t giving an option to upload my id. So I started freely gambling and lost the other 100. After that it gave me the option to upload my id. All my documents were verified and my withdrawal was approved. then I received an email saying I would receive my withdrawal in 2-5 working business days. It’s been about 6-7 and I haven’t received anything

15 de fevereiro de 2026
Opinião espontânea
logótipo da Goldrushcity

Resposta da Goldrushcity

hi there. please email me directly at r.mckinnon@goldrushcity.com and i'll be happy to help. we process redemptions within 72 hours of an approved redemption. but please note that if there are issues regarding your ID or Proof of Address, this could delay processing.

Classificada 1 em 5 estrelas

No response from support. Cant redeem

I have redemption pending and I can’t seem to get support to reply back. I’ve fairly paid for a package and they can’t respond back regarding verification. I’ve came to the conclusion that I will not be able to redeem my winnings.

14 de fevereiro de 2026
Opinião espontânea
logótipo da Goldrushcity

Resposta da Goldrushcity

hi there. we process all approved redemptions within 72 hours unless there's an issue with your ID or Proof of Address document or if there's suspected fraud. please reach out to me directly at r.mckinnon@goldrushcity.com and i'll make sure we sort it all out. thanks, rusty

Classificada 1 em 5 estrelas

Avoid this place

Avoid this place, they won't pay out on leaderboards they owe me over $1,000 in leader board winning & won't pay out. Support doesn't exist and just closes tickets out

6 de fevereiro de 2026
Opinião espontânea
logótipo da Goldrushcity

Resposta da Goldrushcity

hi there. we don't have any leaderboards that pay out $1,000 so perhaps you're contacting the wrong brand? please email me directly at r.mckinnon@goldrushcity.com and i'll happily take a look at your account. thanks, rusty.

Classificada 1 em 5 estrelas

Absolute trash site

Absolute trash site. No response from support. I've bought multiple daily tournament packs and won first and still have yet to receive rewards. This platform needs to be shut down they just stealing money from customers its ridiculous that they have been allowed to run this long.

17 de janeiro de 2026
Opinião espontânea
logótipo da Goldrushcity

Resposta da Goldrushcity

hi there. we pay all tournament prizes within 24 hours of the end of the tournament. please reach out to me directly at r.mckinnon@goldrushcity.com and i'll be happy to help in any way i can. thanks, rusty.

Classificada 1 em 5 estrelas

Who runs this place

Who runs this place? They are terrible casino operators. I can't even log in. The site says I'm located outside of the US. Good luck snagging a whale when your potential players can't even log in. Junk site, don't bother unless you're running CG.

20 de janeiro de 2026
Opinião espontânea
logótipo da Goldrushcity

Resposta da Goldrushcity

hi richard. you shouldn't have any trouble logging in if you're playing within an unrestricted state or territory. we use a fairly sophisticated 3rd party independent geolocation service. but feel free to reach out to me directly at r.mckinnon@goldrushcity.com and i'll be happy to take a look for you. thanks, rusty

Classificada 3 em 5 estrelas

Overall, Good Experience, Document Verification / Customer Support Could Use Some Improvement

Overall, I really like the selection on Games available on this site, though it is a relatively small collection.

The site runs smoothly, and fluidly, though I can not speak to the functionality of the App.

Though I am having trouble as far as Document Verification, and Redemption goes.

My ID has been been verified, as well as a Bank Statment has been reviewed and a green Check Mark is displayed next to the submitted Document under the Proof of Adress tab. But it still says Documentation Required in Red under that tab as well.

My Redemption Request for 100$ has been stuck in Pending Approval for awhile now.

Im giving 3 Srars for the Game Selection and Functionality of the website, will update and give more if my Redemption is Approved in a relatively acceptable timeframe.

Just incase Customer Support responds to my Review, ill leave my Associated Account Email listed below.

GoldRushCity Account Email:
Bigmacstackamillion @ gmail.com

5 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT USE THIS SITE

I have been waiting and waiting for my verification to go through so that I can redeem. I have sent email after email asking for a status and all I get is a generic BOT response. I have NEVER had any issues with verification on any other sites. DO NOT RECOMMEND! Customer Service does not exist. Waste of time and money.

24 de dezembro de 2025
Opinião espontânea
logótipo da Goldrushcity

Resposta da Goldrushcity

hi there. please reach out directly at r.mckinnon@goldrushcity.com and i'll take a look at your account if this hasn't already been taken care of. but i suspect it has because we don't use bots in customer support and unless there was/is an issue with your ID or Proof of Address document(s) you would have been paid. but again, please reach out and i'll take a look for you. thanks, rusty.

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