GoldTrust Opiniões 

396
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The service was exceptional. Caroline and Mike are both professional and extremely knowledgeable about the value of gold jewelry. The entire process from start to finish was efficient and completed... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My husband and I had a home visit from Nico, who was extremely helpful, professional and courteous. He explained the process to us and we were very happy with the offer that was made and the money wa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service from gold trust. Ray my consultant was excellent he explained how the process works with gold trust. He gave me a quote for my jewelry and with in a few minutes payment was made in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This was by far one of my most professional treatment from any company I've delt with before. My consultant, Julian, at your Boksburg branch, was very friendly and very professional. Excellent servic... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Comprador de jóias
  2. Serviço de cashback
  3. Empresa comercial de ouro e prata
  4. Negociante de ouro
  5. Avaliador de jóias

Escrito pela empresa

GoldTrust is one of South Africa’s leading gold and precious metals buyers. Built on trust, transparency, and professionalism, we provide a safe, private, and seamless way to sell gold jewellery, Krugerrands, and bullion. Our team combines decades of industry experience with advanced, non-destructive testing technology to ensure every item is professionally assessed and fairly valued. Operating through appointment-only offices across South Africa, we focus on delivering a premium client experience, competitive pricing, and immediate payment. Backed by hundreds of verified five-star reviews, GoldTrust has earned a reputation for integrity, discretion, and service excellence.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

396 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(396)

145 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I was made to feel at ease by both…

I was made to feel at ease by both Caroline & Mike. Their honesty was highly appreciated, immediate payment was made into my bank account . They come highly recommended. Thank you

18 de maio de 2026
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Resposta da GoldTrust

Thank you so much for your kind words! 😊 We’re happy to hear that Caroline & Mike made you feel comfortable and well looked after. We truly appreciate your recommendation and support!

Classificada 5 em 5 estrelas

Shaun and his team at Gold Trust are experts in their field.

Shaun and his team at Gold Trust, Umhlanga Ridge were incredible. An easy message on watsapp got me an appointment. The office park was in a safe and secure site with lots of parking. Shaun gave me a detailed explanation at each step, weighing and showing me the composition of my items in real-time. I was delightfully amazed at the rate and price offered for my small earrings. Payment was completed while I was in the office within 2 minutes, giving me great peace of mind that everything was legitimate.

18 de maio de 2026
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Resposta da GoldTrust

We’re so pleased to hear Shaun and the team made the process easy, transparent, and comfortable for you 😊 It’s wonderful knowing you felt informed and at ease throughout the experience. We really appreciate your support!

Classificada 1 em 5 estrelas

I filled in the form on their website

I filled in the form on their website, stating clearly in detail the SA silver coins to sell - I have spoken to three separate consultants to no avail, it's a pity, I wanted to do business with them, but don't have time to waste having to continuously repeat myself - very disappointed to say the least.
May I suggest that they read the forms, then contact the potential customers?
Not a good experience...

Reply noted - but if they did read the form, it is clear as to what I wish to sell - the form was NOT reviewed or read. I clearly gave the percentage breakdown of the silver of the SA silver coins I wish to sell, all I wanted was your purchase price for the silver content. Your reply is of no use to me, unfortunately. I would be happy to speak to a consultant who actually knows what they are doing, it is very tiresome when you are trying to communicate with someone who appears to be reading from a checklist...

18 de maio de 2026
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Resposta da GoldTrust

Thank you for taking the time to share your feedback, Manie.

We are genuinely sorry to hear that your experience was disappointing, as that is never the experience we aim to provide.

We did review the information submitted via our website before making contact. Our enquiry form is designed to provide an initial understanding of the items a client may be looking to sell, with further detail often required in order to accurately assess specific items and provide meaningful pricing guidance.

In this instance, the information submitted required clarification, which is why our team reached out with follow-up questions before advising further.

If you would still like assistance, we would be happy to speak further to better understand the specific SA silver coins you are looking to sell and explore how we may be able to assist.

Classificada 5 em 5 estrelas

Best consultant and best Price

My consultant Caroline met me at the Cape Town branch in the V&A and were absolutely TOP class. She is extremely professional and friendly. I felt safe and comfortable. Caroline was also very knowledgeable and could answer all questions I had. Every step was explained on how and why its been done. I will recommend this company and the consultant to anyone.

16 de maio de 2026
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Resposta da GoldTrust

Thank you so much for your wonderful review 😊 We’re happy to hear that Caroline made you feel safe, comfortable, and well looked after throughout the process. We really appreciate your recommendation and support — thank you for choosing us! ✨

Classificada 5 em 5 estrelas

Great experience

Great experience, quick and easy payment done immediately 😀

16 de maio de 2026
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Resposta da GoldTrust

Thank you so much for the lovely feedback Kogie😊 We’re so happy you had a great experience and that everything was quick and easy for you 💛

Classificada 5 em 5 estrelas

This was the most pleasant experience I…

This was the most pleasant experience I ever had with a company. Riley from the Courier Branch was extremely helpful and walked me through every step. I could not visit the branch myself due to being too far away so couriered the items. Within 2 hours after receiving my items, they did the evaluation, quotation and the payment cleared into my bank account. (and it was double the amount i thought it would be)

14 de maio de 2026
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Resposta da GoldTrust

We’re so glad to hear you had such a smooth and positive experience 😊 Riley will be so happy to hear your kind words! It’s great that the courier process was quick, easy, and exceeded your expectations ✨

Classificada 5 em 5 estrelas

Excellent professional service as…

Excellent professional service as always very happy to deal with you guys. Great job!

12 de maio de 2026
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Resposta da GoldTrust

Thank you so much for your continued support 😊
We’re always happy to assist and really appreciate your kind words glad you had another great experience with us! ✨

Classificada 5 em 5 estrelas

Professional Process and Experience

Professional, clear, simple, efficient process.

12 de maio de 2026
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Resposta da GoldTrust

Thank you for the great feedback 😊
We’re so glad you found the process professional, simple, and efficient ✨ Really appreciate your support!

Classificada 5 em 5 estrelas

Would recommend over and over again

Would recommend over and over again. Great service, clear and quick communication and really friendly staff.

12 de maio de 2026
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Resposta da GoldTrust

Thank you for your kind words 😊We’re happy to hear you had a smooth and efficient experience with us ✨ Appreciate your support!

Classificada 5 em 5 estrelas

The company responded quickly to my…

The company responded quickly to my enquiry and arranged an in person meeting. I was assisted by Nico. Service was very friendly, transparent and efficient. The environment felt safe. I received a fair price for my items and was paid within the hour of accepting the quote. I would highly recommend this company and their services. Thank u. Inge

7 de maio de 2026
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Resposta da GoldTrust

Thank you so much for the lovely review, Inge 😊 We’re so happy to hear the team could assist you and make the process smooth, transparent, and comfortable. We truly appreciate your recommendation and support! 🌟

Classificada 5 em 5 estrelas

I felt completely at ease parting with…

I felt completely at ease parting with my valuables. Ray was welcoming and made the whole process simple and stress‑free. Thank-you to Ray and the GoldTrust Team at the Sandton Branch.

7 de maio de 2026
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Resposta da GoldTrust

Thank you so much for your kind words Rupert.😊We really appreciate your support and trust in us ✨

Classificada 5 em 5 estrelas

Very professional and trusted

Great experience, they test the jewelary with top notch equipment. They make a person feel relaxed and valued. Payment was immediate. I was assisted by Ray at the Cresta branch. Felt welcome and safe.

5 de maio de 2026
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Resposta da GoldTrust

Thank you so much for the lovely review😊 We’re so glad you had a great experience and felt welcome and safe throughout the process.

Classificada 5 em 5 estrelas

Very quick and simple process

Very quick and simple process. Great customer service too

5 de maio de 2026
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Resposta da GoldTrust

Thank you for the positive feedback 😊 We’re so glad you found the process quick and simple, and that you enjoyed the customer service too! Really appreciate your support ✨

Classificada 5 em 5 estrelas

Professional, transparent and trustworthy.

Gold Trust is truly in a league of its own. They are so professional and astute. The entire experience from start to finish is seamless. I was given a quote via WhatsApp and that quote was honoured. There were no hidden costs and I was paid immediately. A big thank you to Ashleigh and Theo, what a class act.

29 de abril de 2026
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Resposta da GoldTrust

Thank you so much for this amazing review 😊 We’re thrilled to hear you had such a seamless and transparent experience from start to finish✨

Classificada 5 em 5 estrelas

Nico from sandton was extremely…

Nico from sandton was extremely professuibal, ethical and trustworthy. Talked me through all the do's and dont's of what they specialse in and how they wirk.
Nico, made me feel completely at home.
I would gladly refer friends to him thank you Linda both

30 de abril de 2026
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Resposta da GoldTrust

Thank you so much for the lovely review, Linda 😊 We’re so happy to hear you felt comfortable and well-informed throughout the process. We really appreciate your support and recommendation ✨

Classificada 5 em 5 estrelas

A delighted client.

From my first contact with Gold Trust, everything moved seamlessly and efficiently. From the phonecalls, messages and meeting, everything was so professionally handled. Mike from the Cape Town branch was superb...I felt comfortable right from the start and the entire process during my appointment, the secure and honest was everything was done made me feel like I had come to the right place. Very happy with their offer and the paperwork was all prepared with minimal effort required from me. They paid me immediately and I was thrilled at what a painless process it had all been. Few companies operate with such functionality. I would highly recommend Mike and Gold Trust. So happy I found you and a big thank you from a very happy client.

29 de abril de 2026
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Resposta da GoldTrust

Thank you so much for this incredible review 😊 We’re thrilled to hear your experience was smooth, professional, and stress-free from start to finish. Making our clients feel comfortable, secure, and confident throughout the process is exactly what we strive for. We truly appreciate your recommendation and kind words — thank you for your support and trust in Gold Trust ✨

Classificada 5 em 5 estrelas

I have been to Gold trust 3 times…

I have been to Gold trust 3 times already and aside from the excellent price I received the service is what stood out the most for me. Shaun and Mohammed were very friendly and professional and the whole process was quick

29 de abril de 2026
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Resposta da GoldTrust

Thank you so much for your continued support 😊 We’re so glad you’ve had great experiences with us each time. We truly appreciate your kind words and look forward to welcoming you again ✨

Classificada 5 em 5 estrelas

Great experience

Fast, friendly and professional service received from Pam. Great experience from my first enquiry to the final sale in a secure and welcoming environment. Highly recommend Pam who explained every step of the process with great care and detail.

23 de abril de 2026
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Resposta da GoldTrust

Thank you so much for your kind words Lizette! We’re so happy to hear you had a great experience throughout the whole process. Your support means a lot to us!

Classificada 5 em 5 estrelas

Ashleigh from bedfordview branch was…

Ashleigh from bedfordview branch was amazing,we'll done!! Excellent service,friendly 100 %
Dis expect a little more,but if that is what its worth, we'll done
Kind regards Shelton

23 de abril de 2026
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Resposta da GoldTrust

Thank you, Shelton, for your feedback and kind words! We’re so glad to hear that you were provided with friendly and excellent service. We appreciate your honest input!

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