Goletsure Opiniões 12

TrustScore: 2.5 em 5

2,7

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Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

12 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Never had a wand like this one

Already swapped out my old tube and honestly it’s wild how the cap feels—it actually clicks closed every time, unlike some cheaper ones that get loose or leak in my bag. Used it twice and the click is exactly the same, no wobbly twist. Haven’t seen that before so keeping this one on my shelf.

24 de abril de 2026
Classificada 3 em 5 estrelas

Dries Fast, Holds Pretty Well

Used this liner for a couple days, noticed the tip stays sharp if I cap it tight every time. No weird smell on opening. Works way better than that flaky one I tried from the drugstore last month.

17 de abril de 2026
Classificada 1 em 5 estrelas

Unsolicited account opened!!!

I received an email this evening telling me that my”order is being prepared”- but to my knowledge I haven’t ordered anything from them. It was Guardio who advised me that “my account was now protected” - but I have never applied for one. How can such firms unilaterally take it upon themselves to open ‘unsolicited accounts’?? Absolutely disgraceful & fraudulent.

8 de fevereiro de 2026
Opinião espontânea
logótipo da Goletsure

Resposta da Goletsure

Dear Customer,
We sincerely apologize for any confusion and inconvenience this unsolicited email has caused you.
We take your concerns very seriously and appreciate you bringing this matter to our attention.
Please contact our customer service team at service@goletsure.com with your email address so that we can look into this promptly for you.
Thank you for your understanding.

Classificada 1 em 5 estrelas

Glasses ordered not delivered

Glasses ordered, progressive lenses, were not delivered. Ordinary magnifier ones arrived. I asked to return them but was not feasible. 'Lucy' offered £10 refund, which never arrived. A scam!! Should have checked Trust Pilot first. Following review here, Goletsure reached out and refunded me.

23 de janeiro de 2026
Opinião espontânea
logótipo da Goletsure

Resposta da Goletsure

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@goletsure.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Classificada 1 em 5 estrelas

Fake glasses

The glasses that were advertised are not the ones I received they are just a pair of magnifying glasses no filter in fact they were women's and I ordered men's don't fall for this scam .

31 de outubro de 2025
Opinião espontânea
logótipo da Goletsure

Resposta da Goletsure

Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@goletsure.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Classificada 1 em 5 estrelas

If I could give no stars I would

If I could give no stars I would. I ordered two northern lights Bluetooth lights. Arrived today. Won’t charge don’t work!! Advertised that come with remote controls! None in the boxes. One box looked as if had been returned then just sent out to me battered!! Have not had a reply back yet. Disgusted just rubbish!!!

28 de outubro de 2025
Opinião espontânea
logótipo da Goletsure

Resposta da Goletsure

Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@goletsure.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Classificada 1 em 5 estrelas

Blue light adjusting glasses

The adjusting glasses are the worst glasses ever,there blurry ,don't adjust and are a complete lie and waste of time and money DON'T FALL FOR CON AND BUY FROM THIS SCAM COMPANY...
if I could I would give minus stars

22 de outubro de 2025
Opinião espontânea
logótipo da Goletsure

Resposta da Goletsure

Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@goletsure.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Classificada 1 em 5 estrelas

The exact same happened to me as Peter…

The exact same happened to me as Peter Davies review on this review site my order was a Mascara that was thick & gloopy. PayPal informed & two months later still no refund please don’t order from them.they are scammers

13 de julho de 2025
Opinião espontânea
logótipo da Goletsure

Resposta da Goletsure

Dear Customer, thank you so much for taking the time to share your feedback.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@goletsure.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Classificada 1 em 5 estrelas

Drill bits not fit for purpose and no refund

The drill bits promoted by Goletsure are not fit for purpose. The bit melted at first attempt at drilling through the metal of a spade handle. They refused a refund even after sending photographic evidence so I raised a claim through PayPal. Then Goletsure did offer a full refund but only after I closed the PayPal case. No, you get the refund, then close the case. I would have closed the case after receiving the promised refund. Sadly PayPal then failed to support me claiming the item was not significantly different to that advertised. No, it was a clear case with evidence supplied, that these bits are not fit for the purpose they were sold for. I'm still waiting for the promised refund and won't be purchasing anything from Goletsure or using PayPal in future. You'll also see these same bits with the same advertising by 'Cosy Hoome'.

9 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered a pair of standard reading…

I ordered a pair of standard reading glasses,and receive a pair that is made for seeing with cataracts.
it was so bad, that i contacted the service department and sent them the photos and the purchase receipt. Have written them 5 times and nothing.
I will not recommend this company to anyone.
W. Morin

7 de junho de 2025
Opinião espontânea

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