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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Some teething issues, the wrong cap was sent out and there were delays in exchanging. Jack was quick to reply and deal with things however. Quality of the items is good though and I’ll buy some more... Ver mais

Classificada 5 em 5 estrelas

Ordered 2 but different sizes, when one was out of stock the first one was sent quickly so I didn’t miss a birthday. The 2nd followed quickly. All emails were answered promptly and customer service wa... Ver mais

Classificada 5 em 5 estrelas

Great Polos. Slight delay in delivery due to Royal Mail issue but was kept informed by Jack almost daily. Fantastic customer service 👏👏👏. Will be buying again, thank you Golf Bros.

Classificada 3 em 5 estrelas

Easy ordering and payment system but it too over a week to arrive and this made it late for my sons birthday. Bought from another company at same time and product was delivered in 2 days, plenty time... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de golfe
  2. Loja de roupa

Escrito pela empresa

Golf Apparel based in the United Kingdom, with worldwide shipping.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

24 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Good quality gear

Some teething issues, the wrong cap was sent out and there were delays in exchanging. Jack was quick to reply and deal with things however. Quality of the items is good though and I’ll buy some more. Can’t expect Amazon level service from a start up, but there’s room to improve.

27 de fevereiro de 2026
Classificada 1 em 5 estrelas

Let down!

Still not received my order. Was a gift for my partner's birthday but that's now been and gone!

25 de fevereiro de 2026
logótipo da Golf Bros

Resposta da Golf Bros

Hi Frances,

Thank you for your feedback here, sorry to hear that your order did not arrive in time.

I can see that your order was dispatched within 48 hours of being placed via your chosen delivery method which was Royal Mail Tracked 48. Unfortunately it does seem that your local Royal Mail depot is experiencing delays in processing this parcel, as it has not updated since being scanned a few days ago.

I have sent you an update via email with more details to ensure we can get this resolved for you.

Best,

Jack
Owner, Golf Bros

Classificada 5 em 5 estrelas

Great tops

Ordered 2 but different sizes, when one was out of stock the first one was sent quickly so I didn’t miss a birthday. The 2nd followed quickly. All emails were answered promptly and customer service was excellent. Product is great value and recipients both say they are comfortable and well made. Would highly recommend!

12 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Polos.

Great Polos.
Slight delay in delivery due to Royal Mail issue but was kept informed by Jack almost daily.
Fantastic customer service 👏👏👏.
Will be buying again, thank you Golf Bros.

26 de agosto de 2025
Classificada 5 em 5 estrelas

Excellent service

Excellent service, fixing an issue outside of their control and keeping me advised of the process.
Great product. Looking forward to wearing my new shirt on tour.

6 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Returns beware

If you need to return anything, please pay more for tracking. I paid £4.00 to return a shirt for exchange,which has gone missing. No exchange, no shirt and no return . £40 down . Returns for exchange still have to be paid for , even when the company sent the wrong size !
EDIT.. The customer service from Golf Bro cannot be faulted , they reply straight away to my queries .Apparently I ordered a small by mistake so I’m at fault in the first instance.

24 de julho de 2025
Opinião espontânea
logótipo da Golf Bros

Resposta da Golf Bros

Hi Angela I hope you’re doing well.

I’m still waiting for confirmation from our warehouse team that your parcel has been received, and I’ll update you as soon as I have news.

After reviewing your order, I can confirm the size sent was the size you selected (Small). I’ve attached a screenshot of the order for reference and sent this to your email. On our website, we do recommend using a tracked service for returns to avoid issues, but I’ll be speaking with our developers to ensure this is made even clearer for future customers.

I’ll be in touch as soon as I have an update from the warehouse.

Kind regards,

Jack

Classificada 5 em 5 estrelas

Great quality

Arrived promptly, well packaged and great quality, my golfing mates are jealous.
I ordered the black, white and ‘sandwich’ version
Well done all

25 de abril de 2025

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