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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A fantastic Friday–Sunday golf weekend, two rounds and an amazing stay. The hotel was superb: comfortable rooms, great service, and the perfect place to relax after a day on the course. The gol... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

We arranged two golf rounds for 5 of us in Portugal. The attention and responsiveness on the booking and during the process was great. Unfortunately, there was a problem with the booking of one of the... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I made a booking for a 4 ball in Portugal - turned up to the course and despite showing them a booking confirmation number they had no evidence of the booking from Golfscape. It was embarrassing as... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was having a bit of trouble modifying a reservation online. Joe and his team assisted me in completing the changes and contacted the golf course to check on availability for a rider. Everything was... Ver mais

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Informações sobre a empresa

  1. Viagens e férias

Escrito pela empresa

We inspire golfers to discover, plan, and book world-class experiences at courses in over 100 destinations worldwide. golfscape.com is safe, secure, and incredibly easy-to-use. We partner with golf courses in each destination, and bring their tee times online with our technology. Our verified reviews allow golfers to secure tee times with confidence, as only players who have booked and played each course may provide comments on their experience. Bookings can be completed in seconds on a computer or phone, and a confirmation email is received instantly. Have a change of plans? Tee time reservations can be modified or cancelled just as easily.


Informações de contacto

  • 167-169 Great Portland Street, W1W 5PF, London, Reino Unido

  • golfscape.com

3,7

Aceitável

TrustScore: 3.5 em 5

63 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 71% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Tried booking a Game

Tried booking a Game, they deducted the money from my account and then the website displayed an error that the booking wasn't available anymore. Couldn't get money back, even after contacting the concierge desk there was no reply. I will never use this site again.

16 de dezembro de 2023
Opinião espontânea
logótipo da golfscape

Resposta da golfscape

Hi Nick!

We know our partner's team has already reached out to you regarding this concern. As mentioned we did not charge the card we only authorized the card until the booking process was complete, however since the booking was not complete your card was never charged. You can check and confirm.

Please let us know if there is anything else we can do and hope this provided some clarity.

Kind Regards,

Classificada 5 em 5 estrelas

Great Trip to Hawaii

We went to Hawaii last week, and played 3 incredible courses over our stay. We had to move one of our tee times and golfscape was quick to confirm the changes and everything went smoothly.

29 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Golfscape is a SCAM

Golfscape is the first site that comes up for the Pagosa Springs Golf Club on the web. They aren't even affiliated with the PSGC. The Golfscape website says it is an instant booking. When I called the Pagosa Springs Golf Club they said they had no affiliation with Golfscape. Golfscape made me lose out on golfing with my buddies.

2 de setembro de 2023
Opinião espontânea
logótipo da golfscape

Resposta da golfscape

Hi Glenn. We are sorry to hear about this. Our team has tried to reach you to offer compensation but did not get a reply. Please connect with us at your convenience, and in the mean time we have refunded you the full amount. Thanks, and apologies again for the inconvenience caused.

Classificada 5 em 5 estrelas

Phenomenal Service for Trip to Cabo

We just returned from our golf trip/bachelor party to Cabo. The courses were great, and the booking process was really easy. I did my research before booking, and golfscape had plenty of great reviews on their website. They provide a great service, ensure your tee time is properly booked, and i’ll be sure to use them again on the next one.

24 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Easy Booking, Great Service!

I had a fantastic experience playing at the Punta Espada golf course using Golfscape's booking system! The website was really easy to use for reserving my tee time. The golf course itself was absolutely stunning – the greens were perfectly maintained, and the views were breathtaking! The Golfscape team was incredibly helpful and quick to assist me with any questions I had. I highly recommend it.

31 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

This is just a SCAM

Booked a tee time in Mexico and the course did not receive anything from them. I am now fighting with them to get my money back. Thank heavens I used AMX for this booking.
Do NOT use these guys as by many of the reviews they are just a SCAM

18 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

We are on Mexico trip now and have been…

We are on Mexico trip now and have been emailing Golfscape for a week for rescheduling and canceling but, their email response is not clear enough and they never picked up my calls and they never returned my call.

We booked tee times for Palmilla Golf Club and Cabo real golf club through their website. We got Covid 19 in Mexico and reached out a head of time to cancel our bookings with them.

Golfscape said they will cancel all the bookings and refund the full payment. However, when I called each golf courses, they both said they haven't gotten any messages from Golfscape and our tee times were still on.

We told them we cannot make it for tee time and they said we are not allowed to play anyway with Covid-19 and I agree with it.

Each golf courses said they don't have access to anything, so reach out to Golfscape for full refunds.

However, Golfscape is not responding clearly!!! Let us get refund!

27 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

I made a booking at leven golf course…

I made a booking at leven golf course and when I arrived they knew nothing about the booking. On contact with golf scape there was nothing and now I’m down £200 . Do not use this company be warned bryden

12 de agosto de 2022
Opinião espontânea
logótipo da golfscape

Resposta da golfscape

Hi Bryden,

I am sorry to hear about this as this is an error from the golf courses side, we have already spoken to them, who are also apologetic for this error.

My colleauge has already been in touch with you as I believe and I can see we have processed your refund in full.

Again we are sorry for the inconviencie you have caused and we can ensure everything has been handled.

Kind Regards,

The golfscape Team

Classificada 1 em 5 estrelas

I booked a tee time and cancelled within the cancellation period

I booked a tee time, unfortunately I had to cancel and gave adequate time within the cancellation period, it has been 72 hours no email to confirm that my cancellation was completed. I have tried all forms of communication with no response- awful customer service and 500 quid down - I would not recommend this form of booking going forward

13 de julho de 2022
Opinião espontânea
logótipo da golfscape

Resposta da golfscape

Hi Rob,

I am truly sorry for your experience, I believe the team handled the matter shortly after your review and once the emails was recieved.

Again we hope everything after that went smoothly and we do apologize for the negative experience you had.

Kind Regards,

golfscape team

Classificada 1 em 5 estrelas

Deceptive practices

Reservation system will allow u to make tee times that are outside the course’s hours of operation. Total scam requiring payment upfront too.

12 de julho de 2022
Opinião espontânea
logótipo da golfscape

Resposta da golfscape

Hi Mr. Bond,
We are truly sorry for your experience. I have investigated the matter and I can see our customer service team have already refunded you in full for the booking, this will reflect in your account within two-four business days depending on your bank. We have also reached out to the golf club you booked at as we base our tee times on the live availibiity that they provide us. I am truly sorry for the inconvience this has caused and we will handle the matter.

Please do not hesitate to contact us if you need any further help.

Kind Regards,

golfscape team

Classificada 2 em 5 estrelas

Overcharged!!

Booked a tee time thru golfscape in dubai. Was very easy and they sorted my tee and golf club hire. Shortly later the golf club emailed myself and golfscape to say I had been overcharged for my golf clubs by double. I have since emailed golfscapes and did get a response saying I would get refunded the difference but this hasn't happened and any other correspondence has been ignored. Its a shame really as the booking was very easy however I am not really into getting ripped off. Especially as it was the golfclub that highlighted the overcharge otherwise I would not have been the wiser.

2 de maio de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Booked and paid £70 to play at…

Booked and paid £70 to play at MacDonald Spey Valley Championship Course in Aviemore. When we went to check in for our tee time, no booking had been made and we were unable to play. We are now £70 out of pocket and golfscape have not responded to numerous emails, messages and telephone calls. DONT USE THIS COMPANY, book direct with the course. Company have responded to this post saying they have reached out to me and offered a full refund, this is NOT TRUE I have had NO contact from them and no offer of the money being refunded

4 de agosto de 2021
Opinião espontânea
logótipo da golfscape

Resposta da golfscape

Hi Mo,
We're sorry to hear about your experience at Spey Valley. Unfortunately there was an oversight in their course operations, and the booking was never confirmed in their system.

Our team has reached out to offer a full refund on your booking. We are also available to connect with you directly if you would like to discuss further. Apologies again for the inconvenience, and hope to connect with you soon.

-The golfscape team

Classificada 5 em 5 estrelas

Great concierge service

My golf experience was cancelled as the golf-course had to close due to Covid on short notice. I then triggered the online refund, but only 50 % were paid-back due to the notice period.
The good experience was then writing to the concierge service who transferred the remaining 50 % within 2 days back to my credit card.

30 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Had a great experience with…

Had a great experience with golfscape..easy to use and saved us a lot of time, we got an instant confirmation. There was no waiting around as soon as we got to the golf course. Everything ran smoothly and started our tee time immediately. I highly recommend their system. Will only be using them from now on wherever possible!

17 de dezembro de 2020
Opinião espontânea

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