Lumino Opiniões 14

I placed an order, it did not come. I emailed the Company, they replied, apologized, re-placed the order, but I never received the product.

Purchased a lamp for a birthday present. Very disappointed with the quality. Looks like a tacky poundshop purchased and packaging was absolutely appalling.

I placed my order on August 1st. After 2 weeks I realized I hadn’t received a tracking number (which their website states that they send out with in 1-2 business days with shipping time of 7-10 business days) I reached out to them. They sent me the tracking link it was in china processing wear house. I have been checking every few days the updates have been ridiculous. I have been emailing them. All I get is I am sorry. I am Sorry. We are now at August 29th and when I checked link it is not showing any signs of moving to being delivered. It is in the US now but not going anywhere. I have emailed them several times stating I want a refund. I will not use this product. It is a scam

I run a marketing agency, and finding a reliable payment processing partner was crucial for my operations. Lumino has been nothing short of exceptional. From day one, the onboarding process was smooth and stress-free, thanks to Josue—an absolutely amazing representative who went above and beyond to make everything seamless.

What really stands out is the level of care and responsiveness. These guys don’t treat you like just another client—they treat you like family. Whether it’s a question, a concern, or just a quick clarification, they always respond—calls, texts, you name it. And always on time.

Lumino has made a huge impact on my business and has genuinely contributed to our growth. I wouldn’t trust any other payment processing company. If you’re looking for a team that truly has your back, look no further. These guys are the real deal.

Throughout 6 years of processing, I can confidently say Lumino and the team backing the company is top tier.

As someone who runs multiple 7 figures yearly, I wouldn’t want to do business with any other processing company. They honor their word and ensure client success. 10/10.

-Hagan C. Holder
COO of SLX Industries.

Lumino has been a game-changer for my business! From the seamless onboarding process to their top-tier customer service, everything has been smooth and professional. Giorgio and his team truly care about their clients, providing expert guidance and unbeatable pricing compared to other credit card processors.

The dashboard is the cleanest and easiest I’ve ever used, making transactions effortless. Plus, they helped me cut down on processing fees significantly! If you’re looking for a reliable, transparent, and efficient processing company, Lumino is the way to go. Highly recommend!

Georgio (owner) and his team’s communication/availability is bar none. Can’t say enough good things about Lumino and how professional they are especially when dealing with questions or issues that may arise. 5 stars for me!

Great company - great morals - just terrific

Here at Lumino, you get nothing but the best! From the CEO, Giorgio, managers like Ian and a team full of people who’ve been in the industry a while. There’s support, guidance and a TON of resources to help you learn the industry and hit the ground running. This industry is taking off! No better place to be than here!!

Not only that but what we can offer our clients is second to none. Top tier customer service, products/equipment and a team to help their business run its best! I’m grateful to be here!

Great company and absolutely love everything about their dashboard. By far the cleanest processing I've ever dealt with. Customer support is A1. Thank you Lumino🙏

These guys are awesome! I was using another creid card processing compnay and was paying a lot more than what I am with Lumino. Thanks Giorgio, I'll recommend your company to anyone! If you need a referral please don't hesitate to ask

Excellent customer service! Giorgio was able to reduce our monthly cost, not only the charge per transaction, but also the monthly charges. Lumino was a perfect choice for us over our previous credit card processing company. Will recommend to anyone!

Amazing experience across the board! Anytime I needed support Lumino was there for me quickly. Easy to use system and great people to work with!

After nearly two years with Stripe, my account was suddenly shut down. After researching alternatives, I decided to give Lumino a shot for my agency. From the smooth onboarding, identical features and completely eliminating my credit card processing fees, I wouldn't even go back to stripe if I could.