Just as everyone else has said I placed an order and now several months later have not received anything. I managed to get into contact with them at some point in March and they said they were having... Ver mais
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Leia as opiniões dos outros
First off I was very disappointed in the shipping, the box was very beaten up and disfigure with an opening where the packing tape had failed. The product, the chips them selves were pretty good excep... Ver mais
A empresa respondeu
I had inadvertently created two accounts, which customer service quickly took care of by merging them. I love this product-no sugar, no carbs, I can snack with no guilt. Every flavor I have tried is... Ver mais
Only half of my order was initially shipped but the team was great about shipping the other half straight away, kudos to their customer service! Skins taste great -- really reminiscent of the fried fi... Ver mais
Informações sobre a empresa
Informações de contacto
Estados Unidos da América
- hello@goodfish.com
- goodfish.com
Very low quantity and not enjoyable eaten by itself.
Underwhelming quantity and inconsistent bites.
17 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Karan,
We are sorry that our salmon skin chips weren't for you.
We would like to thank you for sharing your feedback with us, it is very much appreciated. We will continue working hard in order to provide healthy snacks for everyone's palate.
Our customer service will contact you to discuss about any recommendations and extra feedback you can give us.
Best,
The GoodFish Team.
Thomas is the best
The team was great at helping me with my issue. They were professional and fun to talk with. Thomas should train new employees.
16 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Edward,
We are glad to hear that our team was able to help with your issue, we are working hard in order to provide good customer service.
Thank you very much for the review and take care,
The GoodFish Team.
Short of winning the lottery you made…
Short of winning the lottery you made my Husbands dreams come true!
He LOVES all things salmon skin...something he can never get enough of. Now he has a readily available source for his passion and he is in heaven!
So happy to have found such a unique, crunchy, satisfying, healthy Snack!!!
Thank You!
16 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Sandra,
We are very happy to hear that your husband loves our salmon skin chips!
Thank you very much for sharing your thoughts and experience with us, we really appreciate it. We will continue working hard in order to provide healthy snacks for everyone.
Best,
The GoodFish Team.
Shipment completely damaged
I just received a shipment of snack packets that had each packet open with the contents lying on the bottom of the shipping carton. It is a big mess and totally unsanitary. I receive products shipped to me all the time and I have never received anything so poorly prepared for shipment. I am requesting a complete refund.
16 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Scott,
We are terribly sorry to hear about your experience, it is unacceptable and shouldn't have happened. We are aware that our boxes can get damaged when mishandled by shippers, and we are working on implementing inserts in order to make them sturdier and resist more.
Our customer service will contact you as soon as possible to resolve this issue.
Take care,
The GoodFish Team.
These are super gross
These are super gross. Great idea though! I love how creative people get to try to offer some healthy snack alternatives! I don’t know how they could be improved. They are way too fishy, and I wouldn’t consider salmon a fish that has that fishy taste.
14 de setembro de 2020
Opinião espontânea
The sea salt is my favorite
The sea salt is my favorite, and overall I enjoyed the product. I did expect there to be a bit more inside each bag, but I am generally happy with my purchase.
12 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Gabriel,
We are glad to hear that you enjoyed our chips and would like to thank you for sharing your feedback with us!
We will take your recommendations into account for future changes. By listening directly from our customers is how we can keep improving.
Best,
The GoodFish Team.
Delish!!
Delish!!! Crispy and very savory . . . I am hooked!!!
11 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Mia,
Thank you very much for the review and for sharing your thoughts with us!
We are happy that you like our salmon skin chips. We will continue working hard in making chips for everyone!
Best,
The GoodFish Team.
Thought it would be like pork rinds
Thought it would be like pork rinds, nothing like them leathery ,not crispy waste of my money can't find any return policy on add or invoice
11 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Art,
We are sorry that you didn't like our product. We would like to recommend you to try other flavors, since sea salt can be considered the boldest one.
We take the upmost pride in the development of our products and are constantly striving to improve in making super healthy snacks.
Our customer service will contact you to have a better understanding of your experience and to discuss any recommendations you can give us.
Best,
The GoodFish Team.
Good but...
I enjoyed the Goodfish snacks but was shocked at how little is actually in a bag. Been trying to find a healthy snack but being on a fixed income I will probably not continue my subscription.
11 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Gene,
We are happy to hear that you like our salmon skin chips, and would like to thank you for sharing your thoughts with us. By hearing directly from our customers is how we are able to improve in making our product.
Thank you for the review and take care,
The GoodFish Team.
Put more chips in the bag please
Put more chips in the bag please. The chips are wonderful!
11 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Altivese Irvin,
Thank you for sharing your feedback with us, we really appreciate it.
We will take it into consideration for future changes, and we will keep working hard in making delicious and super healthy snacks for everyone!
Take care,
The GoodFish Team.
Disappointed; update, received a refund
Update: company gave me a full refund which I appreciate given trying a newer product. Can't say I've wanted to give them another go since purchasing. I dunno what the shelf life is like but... Sorry.
Pungent from the moment I opened the bag. This surprised me as generally salmon is not very fishy to me. Fishy smell I associate with fish that has not been stored properly. Still tried the first one, and honestly another issue is the thing was so big it's hard to take a bite out of. I would compare it to a pork rind, and since I'm not a huge fan of pork rinds maybe I'm not the best person to ask about this product. But it was airy, not much flavor at all, and leaves a grimy texture in the mouth. I didn't taste any sea salt. I'll try the other flavors but not a good first impression
11 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Geoffrey,
We are very sorry to hear that you didn't like our salmon skin chip and thank you for sharing your feedback with us.
We will keep working hard in making super healthy snacks for everyone's palate that also helps the Bristol Bay ecosystem.
Take care,
The GoodFish Team.
Everything was excellent
Everything was excellent. Coworkers loved them, as well as myself. Will definitely order again, soon! A great healthy alternative to chips and keto friendly!
11 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Eddy,
We are glad to hear that everything went good for you and your coworkers!
If you want to receive periodically GoodFish we have recently launched our subscription service where you can manage the frequency directly from your account. In addition, you will save money as they are cheaper than ordinary orders.
Thank you very much for the review!
Best,
The GoodFish Team.
Not really impressed and it's very…
Not really impressed and it's very expensive. Salted egg fish skin is lot better than this.
10 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Ricardo,
Thank you for sharing your feedback with us, we will take it into consideration for future changes in our product.
We will continue improving in making our healthy and sustainable snacks that are good for you, the environment and the fishermen too.
Thank you for taking your time in writing your review and take care,
The GoodFish Team.
The flavor is very fishy
The flavor is very fishy. The bag was only 1/3 filled to falsely manipulate the serving size for a more attractive macro count. I would say stick with the good old pork skins. More per serving and much better taste.
Update. The company contacted me and offered a full refund and a very kind reply to my review. Hopefully they improve the packaging and flavor. Based on the the way they handled this I’d definitely be willing to give them another shot.
10 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Steven,
We would like to thank you for sharing your feedback with us, it is very important for us to know about our customers' thoughts and needs.
We will keep working hard to improve in making nutritious and super healthy snacks.
Best,
The GoodFish Team
Flavors are very different
Some flavors are better than others, I recommend trying the variety pack
10 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Anna,
We are sorry to hear about your experience, and would like to thank you for sharing your feedback with us. Hearing directly from our customers is how we are able to keep improving in making super healthy snacks for everyone to enjoy.
Best,
The GoodFish Team.
You havent mailed them yet and I havent…
You havent mailed them yet and I havent tasted them yet. This survey is annoying and dumb and a waste of my time.
10 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Robert,
We are sorry that you found the survey annoying. It is meant for you to review the purchasing process, you will receive another one later for the product itself.
Our customer service will contact you to update you with your order's status.
Best,
The GoodFish Team.
I like these!
Personally. I truly enjoy these “chips”. Yes, you can taste fish, but it is fish! Great with bourbon, neat.
10 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Richard,
Thank you very much for sharing your thoughts with us, that seems to be a great combination of flavors!
We will keep working hard in order to provide healthy snacks for everyone's palate that are good for you, the environment and the fishermen too.
Again, thank you for the review and take care,
The GoodFish Team.
Resposta da Goodfish
Hi Diane,
We are very sorry to hear that you didn't like the taste of our salmon skin chips. We are constantly striving to improve in making nutritious and healthy snacks.
If you are okay with it, our customer service will contact you to know more about your experience and discuss further ways in which we can work on our product.
Thank you for sharing your feedback with us.
The GoodFish Team.
I received my order very promptly but I…
I received my order very promptly but I have to say the taste is very fishy and the chips smell very fishy. I’m glad I tried them but to be honest I wouldn’t order again
10 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Albert,
Thanks you for sharing your honest feedback with us! It is very much appreciated.
We would recommend you to try other flavors since sea salt can be considered the boldest one. By hearing directly from our customers is how we are able to keep working hard in making delicious and healthy snacks.
Again, thank you for the review!
Best,
They taste awful and I love salmon
They taste awful and I love salmon, also I don’t sign up for recurring orders and charged me just 5 days apart who’s pups that much salmon chipa
9 de setembro de 2020
Opinião espontânea
Resposta da Goodfish
Hi Dean,
We are sorry that you didn't like our salmon skin chips, we will keep working hard in making healthy snacks for everyones palate.
As for your recurring orders, our customer service will contact you as soon as possible to resolve this issue.
Take care,
The GoodFish Team.
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