Just as everyone else has said I placed an order and now several months later have not received anything. I managed to get into contact with them at some point in March and they said they were having... Ver mais
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Leia as opiniões dos outros
First off I was very disappointed in the shipping, the box was very beaten up and disfigure with an opening where the packing tape had failed. The product, the chips them selves were pretty good excep... Ver mais
A empresa respondeu
I had inadvertently created two accounts, which customer service quickly took care of by merging them. I love this product-no sugar, no carbs, I can snack with no guilt. Every flavor I have tried is... Ver mais
Only half of my order was initially shipped but the team was great about shipping the other half straight away, kudos to their customer service! Skins taste great -- really reminiscent of the fried fi... Ver mais
Informações sobre a empresa
Informações de contacto
Estados Unidos da América
- hello@goodfish.com
- goodfish.com
I had high hopes this snack..
I had high hopes this snack. It was way to fishy and just overall yuck! The chips don’t even look appetizing. I managed to eat 2 chips it’s been 3 hours and I can’t even get the taste out of my mouth!!
31 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Theresa,
We are sorry that you didn't like our salmon skin chips. We would recommend you to try other flavours, since sea salt can be considered the boldest one.
Also, thank you for sharing your thoughts with us! They allow us to keep improving and implementing new ideas.
Take care,
The GoodFish Team.
The cost and value per bag is way too…
The cost and value per bag is way too expensive. There were only a few skins per bag.
31 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Katherine,
Thank you very much for your review and for your feedback.
It is very important to us to know about our customers' thoughts in order to keep improving in making our salmon skin chips. We will taking them into consideration for future changes.
Take care,
The GoodFish Team.
Dissatisfaction
They just weren’t very good. They had a super fishy taste.
31 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Savannah,
We are sorry to hear that our salmon skin chips weren't good enough for you. In case you only tried sea salt, we would recommend you to try other flavours since sea salt can be considered the boldest one.
Also, we want to thank you for sharing your thoughts with us. By listening directly from our customers is how we are capable to improve in making nutritious and healthy snacks.
Take care,
The GoodFish Team.
Resposta da Goodfish
Hi Rodney,
We want to thank you for sharing your thoughts and for your feedback.
We are happy to hear that you like our product, and we will be taking your thoughts into account. We are working hard in order to provide delicious and super healthy snacks.
Best,
The GoodFish Team.
A great idea
I bought the sample pack (2 each of the 4 flavors).
Let's be blunt - they taste like fried salmon skin. The two flavors I have tried so far, BBQ and Tart Cranberry, are more or less superfluous, because what you really taste is fried salmon skin.
So, if you like fried salmon skin, and I personally love it, you are going to enjoy these chips. If you don't like fried salmon skin, you should move on.
The concept is fantastic. The healthiest chip I know of, and my 24 year career was in the natural food industry.
They are too expensive for me to make a regular habit of, but once a week with an IPA ... what could be better for your body and soul?
P.S. Not many chips per bag, but you don't really have the urge to eat more than one bag at a time, because a bag pretty much satiates your urge to chow down something crunchy salty snacky.
31 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Rick,
Wow, thank you so much for such detailed and honest feedback! We really appreciate it. Listening directly from our customers is how we improve day by day.
We will be taking all of your thoughts into consideration for future changes.
Again, thank you for the feedback and for the review. Hope to see you soon.
Take care,
The GoodFish Team.
The order was never shipped or arrived…
The order was never shipped or arrived so you get zero Stars if you ask me.
31 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Andrew,
We are very sorry to hear about your experience.
Your order was shipped normally and according to the tracking number it was delivered yesterday. We had a problem with our shipping notifications (now resolved), that's why you were not provided with tracking information.
Our customer service will contact you as soon as possible.
Take care,
The GoodFish Team.
It got the my house super fast
It got the my house super fast. It tastes amazing! I will be ordering it again soon
31 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Gina,
Thank you so much for sharing your thoughts and for the review!
It's great to hear from satisfied customers, drives us to keep working hard.
Take care,
The GoodFish Team.
Love at 1st bite
I love most all kinds of fish but salmon is in the top 2. Wasn’t sure just what to expect but since I like the natural flavor of fish I ordered the sea salt.
The first bite made me smile as I knew I had found my new favorite snack. Several orders later I still look forward to my daily treat.
25 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi lester,
We are very happy to hear that we are your favourite snack! That means a lot to us.
Thank you so much for sharing your thoughts and for the review.
Take care,
The GoodFish Team
Ecccch.
Shame on you for not offering a sample, shame on me for getting excited about this and buying 8 puffy bags for a sawbuck. I hoped high heat would fry out the fishiness but ECCH, they taste like the dumpster behind a fish market. My dogs won't eat them, I'm stuck with seven bags. Also shame for not offering returns.
25 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Cary,
We are very sorry to hear that you didn't like our salmon skin chips. By hearing directly from our customers, we are able to to improve and continue implementing new ideas in order to make nutritious and super healthy snacks.
Our customer service will contact you to continue with this matter.
Best,
The GoodFish Team.
I decided to try something new ..
I decided to try something new ... 😩 And was totally disappointed. Good fish : crispy salmon skins. When I heard about it, I was like: there’s no way. Then I kept seeing it in my feeds, so I caved. Yes, I regretted it immediately. But I love crispy salmon skin and thought it had to be at least as tasty as when I cook mine. NOT! #Goodfish gets 2 (two) thumbs down. Waaaaaay down. The bag was light, but it’s fish skins, so I didn’t expect much weight. But lo and behold! This big ole bag held less than a cup of this stuff. Very disappointed. Looks were pretty good, it LOOKED seasoned (I ordered sea salt, I wanted to be able to taste the skin itself) there was little salt or flavor for that matter. Aftertaste of scorch. Texture of thin, textured styrofoam. Yep. I’ll continue to cook my salmon skin myself. It was a box of 8 bags. I have Seven left, any takers?
23 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Antoinette,
We are really sorry to hear about your experience. We recommend to try all other flavours, since sea salt can be considered the boldest one.
Also, we would like to thank you for sharing your thoughts with us, it gives us information about key aspects we have to consider. We will keep working hard in order to provide nutritious and healthy snacks.
Thank you a lot for your feedback!
Take care,
The GoodFish Team
Small serving and bad shipping
First off I was very disappointed in the shipping, the box was very beaten up and disfigure with an opening where the packing tape had failed. The product, the chips them selves were pretty good except the tart cranberry didn’t have a lot of cranberry flavor or tartaric acid, more a general sweetness. Also it was disappointing how little each bag contained, less than 6 oz.
23 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Allison,
We are sorry to hear the your box was delivered to you in those conditions, we are working on our packaging in order to stabilize it and resist poor treatment in transit.
Also, thank you for sharing your thoughts about our product, we will be taking it into consideration for future changes!
Thank you for the review and take care,
The GoodFish Team.
They just weren't what I expected
They just weren't what I expected. The bag was full of air and just not worth the price.
21 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Carolyn,
We really appreciate your feedback, and we are sorry that our chips weren't as expected.
We are working hard in order to provide good service, and by hearing directly from our customers we are able to improve and continue implementing new ideas.
Our customer service will contact you to continue with this.
Thank you for your review.
Best,
The GoodFish Team.
I have made many orders of the fish…
I have made many orders of the fish chips which I love!!! My only drawback is there aren't many chips in the bags. With my last order I opened one bag and it literally had only had 3 big chips in the bag. I really love the chips but don't think I'll be ordering more after my last order. The price(around $3.12 per bag) is not worth only getting 3 in a bag.
21 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Tracy,
We are glad to hear that you have placed another order with us and that you are enjoying GoodFish.
Also, thanks a lot for your honesty and sharing your thoughts about our product. We will be considering what you have told us for future changes.
Thank you for your review and take care!
The GoodFish Team.
Don’t like taste at all
Don’t like taste at all. Can I return for refund. Small crushed chips!!!
21 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Robert,
We are really sorry to hear that you didn't like our salmon skins, and appreciate your feedback. We recommend to try other flavours, since sea salt can be considered the boldest one.
Our customers' thoughts are really important to us, they let us keep improving in making super healthy snacks.
Our customer service will contact you shortly.
Take care,
The GoodFish Team.
Fast and delicious snacks
Fast and delicious snacks! Wish there was more in each bag.
21 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Alanna,
Thanks a lot for the review and for sharing your thoughts with us!
We always hear what our customers have to say, and take all of their comments into account.
Hope to see again soon!
Best,
The GoodFish Team.
Good in a pinch
I was very interested when I saw the as for salmon skin. I can make my own but have a hard time getting the salmon skin. So I ordered some . First... they are good BUT you fry yours and I feel some of the taste is lost. I prefer mine which I bake.They taste more like salmon and baking them tastes better.
20 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Denise,
Thank you for your honest feedback, we will be taking it into account for future ideas!
We will keep working hard in order to improve in making delicious snacks that are also super healthy.
Thank you for the review, and hope to see you soon!
Best,
The GoodFish Team.
Rating my placement of order
Well, I got this review email before I received the product so I cannot rate the product, only my experience for ordering. It was straight forward, easy online. I look forward to receiving my products!
20 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Harriet,
We are glad to hear that your purchasing experience was satisfactory, thanks a lot for sharing your thoughts with us!
We appreciate your review and hope to hear from you once you try our salmon chips.
Take care,
The GoodFish Team.
Excellent product
Excellent product, customer service and response time. Long term customer and will recommend!
20 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Elisha,
Thanks a lot for sharing your feedback with us, we are working really hard in order to provide good service and a good product.
We appreciate your review and hope to see you soon!
Best,
The GoodFish Team.
Resposta da Goodfish
Hi Octavio,
We are happy to hear that all went good and that you enjoy our product!
Thanks a lot for your feedback and for your review. It gives us strength to keep working hard in order to provide delicious and healthy snacks!
Take care,
The GoodFish Team.
This is my second review in my entire…
This is my second review in my entire life and I only do stuff that’s bad. So that tells you something. I’ve had a hard time with these chips. The description sounds perfect. My family is really into fish and my 3yr old will eat salmon for every meal. We bake, grill and smoke everything on the green egg. So back to the review...I can’t give them away! Our best friends are pescatarian and they literally could only swallow one chip. At this point I have guest come over and get them to try just one. I hope they do more so I can have them gone. It’s really funny because I m really serious and just want to find one person. I live in Midtown Atlanta area and surrounded by healthy eaters and I still have yet to find anyone who will eat a second. I did 2 stars strictly because if you were starving you would eat them. This has been the response from everyone so I figure it should be in the review. I bought 20 bags of different flavors and I’m down to 8 bags left. 12 different friends and family and no one can come close to finishing a bag. Even drunks can’t handle it. And the bag only has like 5 chips. If anyone wants the rest I will ship them to you free if you pay shipping. Hit me up. Next I’m going to see if the starving homeless will eat them. Fingers crossed!!!
19 de agosto de 2020
Opinião espontânea
Resposta da Goodfish
Hi Todd,
We are really sorry to hear about your experience and would like to thank you for sharing your feedback with us, by hearing directly from our customers we are able to improve and continue implementing new ideas.
We will keep working hard in order to get better nutritious and healthy snacks, and hope you enjoy them in the future.
Thank you for the review.
The GoodFish Team.
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