Booked a ticket for the West Ham vs Fulham Carabao Cup match in the Grest Briton lounge. Only decided to book the evening before the match. Immediate email confirmation and ticket received within 30... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Booked Academy lounge tickets for the cup match vs Fulham through Go Official. The guys were super helpful, booking was straight forward & great price too. Great seats/view with complimentary prog... Ver mais
A empresa respondeu
Comunication was fast accurate and incredibly helpful. As a former West Ham junior whos been out of country for over 20 years my first tip to London Stadium (please find a name we can get behind !!) w... Ver mais
A empresa respondeu
Really easy to book from start to finish and the team at Go Official were great throughout. Everything was straightforward and well organised, which made the whole experience completely hassle-fre... Ver mais
A empresa respondeu
4,9
Excelente
203 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I recently booked via Go official to…
I recently booked via Go official to see the West Ham against Charlton match. It was really easy to book the tickets and we were so happy with the seats we were allocated. Really nice experience. So much so I've booked again with Go official to see the West Ham v Derby match.
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
Thank you for the great review! We’re delighted you enjoyed the experience and loved your seats. Even better to have you booking with us again for the Derby match! ⚒️
Great experience
Great experience, we had block 207 west Ham stadium, great view, lots of space between seats. Lovely entrance and bar area. Nice experience especially as a family with a young son - less crowded and more room for him to move around safetly.
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
Thank you for the lovely review! We’re glad you and your family enjoyed the experience, great views and extra space. We hope to welcome you back again soon! ⚒️
Bought the tickets through the website…
Bought the tickets through the website for the first time, received the tickets within an hour really blew my expectations away. Could not recommend these guys at Go Official enough. Defo will be coming again some point this season. Quick and easy
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
We’re delighted to hear that your first experience purchasing tickets through our website exceeded your expectations and that you received your tickets so promptly.
We really appreciate your recommendation and look forward to welcoming you back again later this season. Thank you for choosing Go Official!
had a great day will definitely use…
had a great day will definitely use again easy to deal with everything went smoothly
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
It was a pleasure having you with us, and we really appreciate you choosing Go Official. We look forward to helping you out again soon!
I booked tickets the morning of the…
I booked tickets the morning of the game and received the tickets within an hour, the customer service was absolutely outstanding aswell.
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
Thanks for the great feedback! We’re glad we could get your tickets sorted so quickly and that you were happy with the service. Really appreciate you choosing Go Official — hope to see you again soon!
Booked some tickets for same day event
Booked some tickets for same day event.
Send message on WhatsApp to go official. Got very quick reply and tickets emailed to me within minutes. Great service. Very impressed ⭐️⭐️⭐️⭐️⭐️
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
It’s great to hear we could make a last-minute booking so easy for you. We’re pleased our WhatsApp team got back to you quickly and had your tickets over within minutes. Thanks for choosing Go Official!
Booked my tickets day of the game…
Booked my tickets day of the game received them within the hour
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
That’s exactly the kind of service we aim for! Glad we could get your tickets over to you within the hour and make your game-day booking nice and straightforward. Thanks for going with Go Official!
West Ham United hospitality booking made easy!
I decided to attend a West Ham United fixture on Saturday afternoon and only booked on Friday night. I had never used GoOfficial before, so checked the Club website to make sure they were an official partner, which they were.
Navigating the website was easy, I got an immediate confirmation and the email with ticket came 1 hour later. Will definitely use again.
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
Great to hear we could make a last-minute decision to attend a West Ham game so straightforward! It’s especially good to know you took the time to check us out first and found the whole process easy from booking through to receiving your ticket. Thanks for putting your trust in Go Official — we’ll look forward to having you back!
Go official is really easy to use
Go official is really easy to use. Prices are great and Tobi has been a great help when I have needed last minutes tickets. Would defo recommend.
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
Really appreciate the recommendation! We’re glad you’ve found Go Official easy to use and our prices competitive. We’ll make sure Tobi sees your kind words too — he’ll be pleased to know he’s been able to help when you’ve needed those last-minute tickets!
Went to the Academy lounge for the West…
Went to the Academy lounge for the West ham v Charlton game,tickets were excellent,staff were so courteous and smartly dressed.
It felt premium,if I had one negative it was trying to get my complementary drink at half time,I got it but right before the game was about to start.
However I got value for money,a great game the whole experience from ordering the tickets definitely 5*
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
We really appreciate the detailed feedback and are delighted you enjoyed the Academy Lounge, excellent seats and the overall premium experience.
Thank you for also highlighting the complimentary drink. We’re pleased you were able to receive it, and we’ll pass your feedback on to the relevant team at West Ham. Most importantly, it’s great to hear you felt the overall experience was 5-star value. Thanks for choosing Go Official! ⚒️
GoOfficial provided tickets for myself…
GoOfficial provided tickets for myself and my daughter to the Great Briton bar and the plush halfway line seating that goes with it for the West Ham vs Charlton game.
Communication was excellent and we had a wonderful day (bar the result, which is not in anyone bar the payers control). We enjoyed the complementary drinks and bar area before and after the game. This made for a relaxing experience vs my usual season ticket standard match day.
We got to meet an ex player, Jimmy Walker to boot.
I would recommend.
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
Thank you for your fantastic review! We’re delighted that you and your daughter had such a wonderful day and enjoyed the Great Briton Bar, halfway-line seats and meeting Jimmy Walker. We’re also pleased our service helped make your matchday feel extra special and relaxing. Thank you for recommending us — we hope to welcome you both back again soon! ⚒️
Online booking/ordering was very easy…
Online booking/ordering was very easy book tickets, received prompt confirmation email and tickets sent as stated, could not fault and would highly recommend.
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
Thank you for your wonderful review! We’re delighted to hear that you found the booking process easy and that everything arrived promptly as promised. We really appreciate your recommendation and hope to welcome you again soon!
I was in the Great Briton lounge for…
I was in the Great Briton lounge for the West Ham v Charlton game. It was a very good price for excellent seats on the halfway line, plus a free drink and programme, and chance to meet club legends. Would definitely recommend the experience.
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
Thank you for your fantastic review! We’re delighted you enjoyed the Great Briton Lounge experience, from the excellent seats and refreshments to meeting the club legends. We really appreciate your recommendation and hope to see you again soon!
My ticket was upgraded free of charge…
My ticket was upgraded free of charge and i found the welcome I received when I arrived very warm and friendly. My seat was perfect and a great view.I would recommend using them for match tickets .
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
Thank you for your lovely review! We’re delighted you enjoyed the warm welcome, fantastic seat and great view. We’re also pleased the complimentary upgrade made your experience even better. Thank you for recommending us, and we hope to see you again soon!
First time using this company
First time using this company. Great service from start to finish. Will be using again.
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
Thank you for your kind review! We’re delighted to hear you received great service from start to finish. We really appreciate your support and look forward to welcoming you back again!
Pleasant experience and friendly staff
Pleasant experience and friendly staff, would recommend for any hospitality event!
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
Thank you for your lovely review! We’re delighted you had such a pleasant experience and enjoyed the friendly service. We really appreciate your recommendation.
We had a good experience
We had a good experience, the view was great
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
Thank you for your review! Hope You enjoyed the fantastic view. We hope to welcome you back again soon!
Easy to book got tickets with plenty of…
Easy to book got tickets with plenty of time..shame about the game but the lounge experience is the way forward COYI
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
Thank you for the great review! We’re delighted you enjoyed the lounge experience and found the booking process so easy. Sorry the result wasn’t quite what we hoped for, but we’re glad the hospitality made the day enjoyable. We hope to welcome you back soon — COYI! ⚒️
Won tickets to the West Ham Game vs…
Won tickets to the West Ham Game vs Charlton. Such a good experience!
The lounge and seats were very good!!
Thank you so so much.
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
What a great result for a competition winner! We’re delighted you had such a memorable day and enjoyed both the lounge and your seats. Thank you for taking the time to share your experience — we’d love to see you back at London Stadium again!
5 star
I won these tickets in a giveaway on Instagram everything was handled amazingly the tickets were great and the seats were great and overall 5 star experience
22 de agosto de 2026
Opinião espontânea
Resposta da Go Official
We’re so pleased our Instagram giveaway led to such a fantastic matchday for you! It’s great to hear everything ran smoothly and that you loved the tickets and seats. Thanks for sharing your 5-star experience — we hope you’ll join us again soon!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.