GORAL Opiniões 

244
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Trying to get a response out of customer services for a shoe repair is ridiculous. I have provided photos, emailed them several times via there web site. I eventually tracked down a telephone number... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Received my Smugs today, got the ones available through John Lewis with CF Stead leather, much cheaper than the horween leather ones on Gorals own site. Hard to imagine horween leather being worth £10... Ver mais

Classificada 5 em 5 estrelas

Everything was easy. Shoes came out in amazing condition and build; I've never bought an expensive pair of shoes before, only boots, so this was a new experience for sure. Pre-order lead times wouldn... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Honestly, I am shocked by the quality & craftsmanship put into these sneakers. I got the SMUGS 2.0 Natural Horween. Do not let the online photos fool you. They look so much better in person. T... Ver mais

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Informações sobre a empresa

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Escrito pela empresa

Goral is a Sheffield-based company that designs and handcrafts high-quality shoes and sneakers using premium materials. Our shoes are stylish, comfortable, and durable, suitable for any occasion. We're committed to exceptional customer service and building long-lasting relationships with our customers. Shop with us today to experience the difference high quality craftsmanship can make.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

244 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

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4,1

Todas as opiniões

(244)

57 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

High quality footware

Very easy to order and since I have ordered from them before I am familiar with the sizing (true to size for me).
The fit is great and I look forward to wearing them for years to come.

12 de setembro de 2023
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Resposta da GORAL

Appreciate the kind words, always helps as a small business!

Classificada 4 em 5 estrelas

Mellor II

Lovely shoes but a bit of a nightmare on the exchange due to sizing... I did receive an email advising of the issues from Dominic which made the issue understandable.
I have ordered another pair from Goral so the product is second to none and hopefully the issues have been ironed out.

6 de setembro de 2023
logótipo da GORAL

Resposta da GORAL

Apologies for the sizing issues, glad we were able to smooth this over and get you a pair you are happy with!

Classificada 4 em 5 estrelas

The shoes were delayed beyond the usual…

The shoes were delayed beyond the usual deadlines due to the factory holiday shut down. This was not a problem for me as I have lots of trainers and if time sensitive would not have ordered in the summer holiday season. However, the email did promise a shoe care kit as an apology which never arrived.
Again this was not an issue with me as I have a cupboard full of premium shoe care products but I can see someone for whom this was a special purchase being a little disappointed. That is why I removed one star.
Regarding the product, I own many similar shoes from Loake and Artisan Lab and these seem a little more premium with better leather but they were more expensive. Be aware that the sizing is on the snug side. I usually buy UK size 12 in the above brands and also in boots and dressier shoes from brands like Crockett and Jones and Cheaney. For these I ordered UK size 13 and despite having narrow feet they are a snug fit with a narrow-ish toe box.

17 de agosto de 2023
Classificada 5 em 5 estrelas

Excellent Quality

Quality of the product is outstanding. Fit, form and build quality excellent. My issue only having to pay additional 50% import tax on them makes them indeed pricey.

9 de agosto de 2023
Classificada 5 em 5 estrelas

Quality in a box…

I don’t usually pay over £50 for shoes but looking at the website and the quality I thought I’d treat myself. I went down to Goral in Sheffield as I was unsure of the size I needed, I spoke with Oliver who was very knowledgeable and I tried a few sizes and all was well.
When the shoes arrived they were well packaged, in the box there were also spare laces, a bag to put the shoes in.
The shoes are quality, extremely well made, wasn’t sure whether to wear them or just admire them. I tried them on and walked around the house for a few hours they are so comfortable, I don’t even know I am wearing them. All I can say is that I will be ordering from Goral again.

15 de agosto de 2023

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