Trying to get a response out of customer services for a shoe repair is ridiculous. I have provided photos, emailed them several times via there web site. I eventually tracked down a telephone number... Ver mais
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Trying to get a response out of customer services for a shoe repair is ridiculous. I have provided photos, emailed them several times via there web site. I eventually tracked down a telephone number... Ver mais
A empresa respondeu
Received my Smugs today, got the ones available through John Lewis with CF Stead leather, much cheaper than the horween leather ones on Gorals own site. Hard to imagine horween leather being worth £10... Ver mais
Everything was easy. Shoes came out in amazing condition and build; I've never bought an expensive pair of shoes before, only boots, so this was a new experience for sure. Pre-order lead times wouldn... Ver mais
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Honestly, I am shocked by the quality & craftsmanship put into these sneakers. I got the SMUGS 2.0 Natural Horween. Do not let the online photos fool you. They look so much better in person. T... Ver mais
A empresa respondeu
Goral is a Sheffield-based company that designs and handcrafts high-quality shoes and sneakers using premium materials. Our shoes are stylish, comfortable, and durable, suitable for any occasion. We're committed to exceptional customer service and building long-lasting relationships with our customers. Shop with us today to experience the difference high quality craftsmanship can make.
Goral & Son Ltd, Forum House, 35 spital hill, S4 7LD, Sheffield, Reino Unido
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Respondeu a 40% das suas opiniões negativas
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In a word, quality. These shoes are great, I’ll be buying more, what more is there to say.
Don’t buy shoe laces, size very long, can’t use them and you pay about 20£ with delivery, they are about 2 m, expected something exquisite for this price but got …., and they are not like in photos , not even a small package to put them in, cheap brand with high prices, probably the shoes are same
Great shoes and great staff. I emailed about combing orders to save on shipping costs and they helped me out immediately.
By far the best shoes ive ever owned. Excellent comms by the company and just brilliant service. Thank you!
I was very excited about this shoes; from its design to the story behind it. Waiting for development was long.
The day that I'd finally received my boots, it looked great from the colors and beautiful leather. Finally it was time to put it on. You can't imagine the disappointment. It's the worst ill fitting shoes that I have ever purchased. I can feel every uncomfortable areas, from the edges of the insoles, to the cramping of my toes, and it had this weird fit like everything is pushing my foot lateral or outward. I am not happy. Now I have to figure out how to return it.
I'm so pleased with my Mellor II shoes. They are hugely comfortable straight out of the box, beautifully made and stylish. They arrived in mere days which was a very pleasant surprise. Not cheap, but really excellent and great they can be resoled.
Perfect fit and of the utmost top quality. I will be purchasing more footwear from Goral Shoes!
Great to support this British shoe maker - took a wee while for shoes to arrive, but they did manage expectations with an e mail, and it was Black Friday, and they are made to order, so full forgiveness there. Great quality shoes, very happy. Quite close fitting initially but confident they will wear in to the perfect size and comfort over time.
Good communication and updates throughout the build process. Some delays but my shoes arrived before Christmas. Excellent materials and robust construction. Good sizing with 1/2 size up from sneaker size to account for wool lining.
Well made, high quality shoes. Excellent customer service. Would recommend!
Love the shoes! They fit perfectly and very high quality. Would definitely recommend!
Ordering proces is fine. Takes a while and would have liked a bit more updates, but worth the wait!
Wish it was wide toe but fits like a glove ahaha
I bought a mystery box. Shipping was fast to Oklahoma, US, and the shoes are fantastic.
Please continue with the black Friday mystery boxes so I can buy again next year.
No issues with any of the experience, but I did end up with what I feared from the blind box experience- a pair of shoes I would never wear due to how eye-searingly red they are. Might be worth allowing for some level of request on the blind box- such as specific things to avoid- leave the random for the most part, but allow for not sending obnoxious colors if they would not be welcome…
Luckily for all, my wife wears the same shoe size and very much likes them, so yay!
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